failed to retrieve system

I searched high and low for a solution, but there is nothing to find.

I'm currently running;

Compaq Presario CQ60 - 313SA Vista Home Basic SP1 32-bit

I recently went through the painful process to do a restore to factory defult complete system. Boot F11 menu using the recovery partition. Something was wrong during the process that will not allow him to fill in correctly. When he finished he took me straight to the desktop (none of the usual startup where you create the user etc.) with an error message.

"The recovery attempt failed. "Please select one of the following buttons: Please press Retry to continue.

Click try again just starts the process again and gives the same result. the Details button is nothing more incomprehensible to me, I hope that someone can make sense and find me a solution because I don't like the idea of having to run a system recovery each time I want to check my email.

If we need more details please let me know.

the details are as follows:

[RegistryDevicesCheck]
Result = PAST

[PININST_BBV]
*************************************************************************************************************
PININST (Mini-FBI) starts at: 10:36:49 Monday, June 20, 2011
*************************************************************************************************************

[RunOnceThese_CMD #1]
LAUNCHED-online "CMD.exe /c C:\System.sav\Util\Pre-BBV1.CMD".
START-10:36:52 online Monday, June 20, 2011
Process before => it's 32-bit OS. Skip disable files WOW64 Redirection...
Postprocessing => is 32-bit OS. Jump, which allows files WOW64 Redirection...
END-online 10:37:24 Monday, June 20, 2011
RESULT-online order finished in 31 seconds.
>==============================================================================
[RunThese_CMD #1]
LAUNCHED-online "CMD.exe /c cscript.exe/nologo C:\System.sav\Util\TDCTWKs\ChangeVol.vbs>>C:\System.sav\Logs\ChgVolBB.log.
START-10:37:27 online Monday, June 20, 2011
END-online 10:37:28 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #2]
LAUNCHED-online "C:\SWSetup\ESUVT\ESURun.bat."
START-10:37:28 online Monday, June 20, 2011
END-online 10:38:09 Monday, June 20, 2011
RESULT-online command completed in 41 seconds.
>==============================================================================
[RunThese_CMD #3]
LAUNCHED-online "cmd /c C:\System.sav\Util\detvga.cmd".
START-10:38:09 online Monday, June 20, 2011
END-online 10:38:10 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #4]
LAUNCHED-online "cmd /c C:\System.sav\Util\MoveDRV.cmd".
START-10:38:10 online Monday, June 20, 2011
END-online 10:38:16 Monday, June 20, 2011
RESULT-online order finished in 6 seconds.
>==============================================================================
[RunThese_CMD #5]
LAUNCHED-online "\System.sav\Util\TDC\MCPP\WLAN3. CMD ".
START-10:38:16 online Monday, June 20, 2011
END-online 10:38:17 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #6]
LAUNCHED-online "\System.sav\Util\TDC\MCPP\WLAN2. CMD ".
START-10:38:17 online Monday, June 20, 2011
END-online 10:38:18 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #7]
LAUNCHED-online "\System.sav\Util\TDC\MCPP\WLAN1. CMD ".
START-10:38:18 online Monday, June 20, 2011
END-online 10:39:39 Monday, June 20, 2011
RESULT-online order finished in 81 seconds.
>==============================================================================
[RunThese_CMD #8]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Chipset.cmd".
START-10:39:39 online Monday, June 20, 2011
END-online 10:39:40 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #9]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\chpst.cmd".
START-10:39:40 online Monday, June 20, 2011
END-online 10:40:22 Monday, June 20, 2011
RESULT-online command completed in 41 seconds.
>==============================================================================
[RunThese_CMD #10]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\setupnv.cmd".
START-10:40:22 online Monday, June 20, 2011
END-online 10:41:53 Monday, June 20, 2011
RESULT-online order finished 91 seconds.
>==============================================================================
[RunThese_CMD #11]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Touchpad.cmd".
START-10:41:53 online Monday, June 20, 2011
END-online 10:42:34 Monday, June 20, 2011
RESULT-online command completed in 41 seconds.
>==============================================================================
[RunThese_CMD #12]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\NVVGA.cmd".
START-10:42:34 online Monday, June 20, 2011
END-online 10:42:35 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #13]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Network.cmd".
START-10:42:35 online Monday, June 20, 2011
END-online 10:42:36 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #14]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Modem.cmd".
START-10:42:36 online Monday, June 20, 2011
END-online 10:43:37 Monday, June 20, 2011
RESULT-online command completed in 61 seconds.
>==============================================================================
[RunThese_CMD #15]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\IntelVGA.cmd".
START-10:43:37 online Monday, June 20, 2011
END-online 10:43:38 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #16]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Audio.cmd".
START-10:43:38 online Monday, June 20, 2011
END-online 10:44:34 Monday, June 20, 2011
RESULT-online order finished 56 seconds.
>==============================================================================
[RunThese_CMD #17]
LAUNCHED-online "cmd /c c:\system.sav\util\BBBatch\Cardread.cmd".
START-10:44:34 online Monday, June 20, 2011
END-online 10:44:55 Monday, June 20, 2011
RESULT-online order finished in 21 seconds.
>==============================================================================
[RunThese_CMD #18]
LAUNCHED-online "C:\System.sav\Util\TDC\MCPP\BTooth.CMD."
START-10:44:55 online Monday, June 20, 2011
END-online 10:44:56 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #19]
LAUNCHED-online "C:\System.sav\Util\_RTEND. CMD ".
START-10:44:56 online Monday, June 20, 2011
END-online 10:44:57 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #20]
LAUNCHED-online "C:\System.sav\util\CreateRP.CMD."
START-10:44:57 online Monday, June 20, 2011
END-online 10:45:04 Monday, June 20, 2011
RESULT-online order finished in 6 seconds.
>==============================================================================
*************************************************************************************************************
PININST (Mini-FBI) leaves at: 10:45:20 Monday, June 20, 2011
*************************************************************************************************************

[Mini-FBI]
Result = PAST

[PININST_BBV2]
*************************************************************************************************************
PININST (Mini-FBI) starts at: 10:46:51 Monday, June 20, 2011
*************************************************************************************************************

[RunOnceThese_CMD #1]
LAUNCHED-online "CMD.exe /c C:\System.sav\Util\Pre-BBV2.CMD".
START-10:46:54 online Monday, June 20, 2011
Process before => it's 32-bit OS. Skip disable files WOW64 Redirection...
Postprocessing => is 32-bit OS. Jump, which allows files WOW64 Redirection...
END-online 10:47:26 Monday, June 20, 2011
RESULT-online order finished in 31 seconds.
>==============================================================================
[RunThese_CMD #1]
LAUNCHED-online "C:\System.sav\Util\Wallpaper.cmd."
START-10:47:29 online Monday, June 20, 2011
END-online 10:47:30 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #2]
LAUNCHED-online "C:\System.sav\USBHARDR\USBCHR4W.cmd."
START-10:47:30 online Monday, June 20, 2011
END-online 10:47:31 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #3]
LAUNCHED-online "C:\System.sav\OSEnhReg\SETUP.cmd."
START-10:47:31 online Monday, June 20, 2011
END-online 10:47:32 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #4]
LAUNCHED-online "C:\SWSetup\ESUVT\ESUDelete.bat."
START-10:47:32 online Monday, June 20, 2011
END-online 10:47:33 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #5]
LAUNCHED-online "C:\system.sav\util\TDC\MCPP\LSPININST.bat."
START-10:47:33 online Monday, June 20, 2011
END-online 10:47:54 Monday, June 20, 2011
RESULT-online order finished in 21 seconds.
>==============================================================================
[RunThese_CMD #6]
LAUNCHED-online "C:\System.sav\Util\TDC\MCPP\HPDVD.cmd."
START-10:47:55 online Monday, June 20, 2011
END-online 10:48:41 Monday, June 20, 2011
RESULT-online command finished 46 seconds.
>==============================================================================
[RunThese_CMD #7]
LAUNCHED-online "C:\System.sav\Util\TDC\MCPP\CyberDVD.cmd."
START-10:48:41 online Monday, June 20, 2011
END-online 10:51:47 Monday, June 20, 2011
RESULT-online order over in 186 seconds.
>==============================================================================
[RunThese_CMD #8]
LAUNCHED-online "C:\System.sav\Util\TDC\MCPP\YouCam.CMD."
START-10:51:47 online Monday, June 20, 2011
END-online 10:52:53 Monday, June 20, 2011
RESULT-online command completed in 66 seconds.
>==============================================================================
[RunThese_CMD #9]
LAUNCHED-online "C:\System.sav\Util\TDC\MCPP\MVRVB.cmd."
START-10:52:53 online Monday, June 20, 2011
END-online 11:22:57 Monday, June 20, 2011
RESULT-online WARNING: Command not ended in 1800 seconds.
>==============================================================================
[RunThese_CMD #10]
LAUNCHED-online "C:\SWSetup\Wallpaper\Disk1\Wallpaper.exe."
START-11:22:57 online Monday, June 20, 2011
END-online 11:23:03 Monday, June 20, 2011
RESULT-online order finished in 6 seconds.
>==============================================================================
[RunThese_CMD #11]
LAUNCHED-online "C:\System.sav\Util\_RTEND. CMD ".
START-11:23:03 online Monday, June 20, 2011
END-online 11:23:04 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
[RunThese_CMD #12]
LAUNCHED-online "C:\System.sav\util\InstallMBR.cmd."
START-11:23:04 online Monday, June 20, 2011
END-online 11:23:05 Monday, June 20, 2011
RESULT-online command completed in less than 1 second.
>==============================================================================
*************************************************************************************************************
PININST (Mini-FBI) leaves at: 11:23:22 Monday, June 20, 2011
*************************************************************************************************************

[Mini-FBI]
Result = FAILURE

[C:\System.sav\Logs\BB\Atheros.log]
Result = PAST

[C:\System.sav\Logs\BB\Audio.log]
Result = PAST

[C:\System.sav\Logs\BB\BTooth.log]
Result = PAST

[C:\System.sav\Logs\BB\Cardread.log]
Result = PAST

[C:\System.sav\Logs\BB\Chipset_MOZ.log]
Result = PAST

[C:\System.sav\Logs\BB\CyberDVD.log]
Result = PAST

[C:\System.sav\Logs\BB\LSSS.log]
Result = PAST

[C:\System.sav\Logs\BB\Modem.log]
Result = PAST

[C:\System.sav\Logs\BB\MVRVB.log]
Log file...
[10:52:53.75] point = Basic Muvee Reveal
The standard deviation information...
The information standard...
Result = FAILURE

[C:\System.sav\Logs\BB\OSEnhReg.log]
Result = PAST

[C:\System.sav\Logs\BB\SetupNV.log]
Result = PAST

[C:\System.sav\Logs\BB\Touchpad.log]
Result = PAST

[C:\System.sav\Logs\BB\USBCHR4W.log]
Result = PAST

[C:\System.sav\Logs\BB\YouCam.log]
Result = PAST

[Log]
NumOfLogs = 14.

[DumpFile]
Result = PAST
[11:26:21.24] BBClean.cmd: [20 x] CTOError.flg is detected at the end of the process of BBV...

solved this problem by downloading and installing SP2 and all updates platform (108 total)

Tags: Notebooks

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