Failed to retrieve the info on drive & virtual disk service

I did research all day for the solution to this irritating problem!
I get upgraded my Eee PC (it has system requirements) of Windows XP Home Edition - Service Pack 3 for Windows 7 Starter.
Whenever I try to install the OS, this message always appears at the top:

Windows could not retrieve information about the disks on this computer.

I found that many people have solved this by activating the virtual disk Service and by assigning the value automatic. My problem is that I don't have such a service on my computer. The WIS IS NOT in the list.
I tried Googling on how to install the service, but I simply find the answer.

If anyone has a solution to my problem, that would be greatly appreciated!

Starter is not available in the trade. Go to Home Premium or Professional. See also http://technet.microsoft.com/en-us/library/dd799282 (WS.10) .aspx Frenchie

Tags: Windows

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