Failed to retrieve the LR 5 installation files

LR5 purchased and downloaded for PC from Amazon. Get the error message: "this is a problem when extracting the files. Check the amount of space available on your computer and the rights to write to the destination folder"when the extraction of installation files. He has more than enough space, and the destination folder is the desktop. This happens on both my Surface (Windows 8.1) and Dell (windows 7). What's wrong?

This is an incomplete download. the size of the file must be ~871.9mb ~ 892825b

In addition, it is a self-extracting file.  then you just click (or double click on) the exe file.  do not manually extracted.

Another option for you, if you have problems with this file:

If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

and activate it with your serial number.

If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

Tags: Adobe

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