FAILURE ID U0FXJX - 5T 7703 - XD6V4K - 60XC03 short DST pavilion dm4

I use Windows 7.  The laptop never completely loads windows.  The mouse is still usable, but nothing appears on the screen.  I ran the system diagnostics and got a startup and memory test failure.  Memory failure ID is U0FXJX5T7703-XD6V4K-407403.

I tried to boot with recovery disks and get the same problem - Windows does not completely load.

Hello

If the error code 24 characters has been generated by the short drive Self Test (DST) this would indicate that hard is defective and must be replaced.  This corresponds also to the issue of marketing and the impossibility of reinstalling the OS.

If your laptop is still under warranty, contact HP (with the error code 24 characters) and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and the laptop Nr - see here for an explanation.

Kind regards

DP - K

Tags: Notebooks

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    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

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    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

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  • Compaq cq57 laptop: short DST-failure.

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    Hello

    The error code 24 characters (there are a couple of missing characters of the 1st slice) for short drive Self Test (DST) indicate that the hard disk is defective and must be replaced.

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    Mobile HP EliteBook 8730w workstation is a class computer business and as such, your questions can better serve in the HP Business Support Forum.

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