failure of black ink to print Officejet6500

the black ink cartridge does not print text.... Black very veryfaint... gray text ok... money ok... other colors ok

I replaced it with a new cartridge... not no black print except very very pale... ???

I just cleaned the print head according to the hp website, found in another topic and resolved the problem

It has helped find this Web page and the instructions were very clear and the printer was very easy to access the printhead and clean

Tags: HP Printers

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