Failure of the main battery (601) - necessary solution

HPNoteBook dm 4 t

SN: WZ485AV

Status: out of warranty

Error message: failure of the main battery (601).

Action: run the battery diagnostic test and got the following results

Battery test: primary replace secondary (30) - not installed (60)

Failure ID: 9U01VW-5466KX-XD6U3F-CODD03

Main battery

Battery test failed

NEED: need help with a solution that includes step by step instructions

Review on the internet I've seen several users of HP laptops wit the same problem with the new machines of failry - is a known flaw that has been the subject of recall?  Note before HP I've owned computers Dell laptops and desktops for many years and never had any failure like that. I am disappointed with battery the power and durability of the HP extermely machines.

Best,

Clivden

Welcome to Clivden.

You need to replace your battery.

I would buy an OEM battery. "No China no name battery.

REO

Tags: Notebooks

Similar Questions

  • Error of the main battery (internal) "601".

    I have this error when I turn on the laptop: main (internal) battery error "601". From software battery check I have check the battery and software say: This battery works fine but it needs to be calibrated. But I can't calibrate the battery. I think the internal battery of the error is the cmos on laptop battery, right? What should do? Thank you.

    DJ.

    This is your main battery not the CMOS battery.

    Judgment of the laptop.

    Remove the main battery will then serve to start.

    You receive the error message?

    If the main battery (internal) (601) appears in the alert message, it means that the battery capacity main (internal) storage measured is less than 25% of the original storage capacity. The number "601" indicates the associated error code that is logged in the system log.

    They should change to say the MAIN battery.

    http://support.HP.com/us-en/document/c01443470

    REO

  • HP 15-d002tx: error in the main battery (internal) (601)

    I have a laptop HP 15-d002tx, it is around the age of 16 months. When starting it displays "of the main battery (internal error) (601). Is not turn on without connecting the power supply and after that start it shows "not plugged in charge."

    Hello

    Please contact the Service Center authorized HP from the link below

    http://WWW8.HP.com/in/en/support-drivers/contact-centers/commercial/South.html

  • bad battery or DC power converter? the main battery (internal) (error 601) windows displays battery to

    defective battery or DC power converter?

    battery (internal) (error 601)

    Windows displays the battery to 100%

    laptop not boot battery, will start only on ac, but battery installed shows error 601

    HP eliteBook 6930

    no spare battery

    althefirst wrote:

    defective battery or DC power converter?

    battery (internal) (error 601)

    Windows displays the battery to 100%

    laptop not boot battery, will start only on ac, but battery installed shows error 601

    HP eliteBook 6930

    no spare battery

    This error is a bit confusing.  At first glance it seems to refer to the CMOS/RTC battery but actually refers to the main battery to the laptop.  Even if the computer indicates that the battery is at 100%, it would be a good idea to check that it is in working condition.  I think that it is a good first step, because although it doesn't show 100% charge, you say the laptop does not work unless it is on current alternative.  This paper addresses the issue further.

    As indicated in the document, the HP Battery Check will be performed to determine if the battery is faulty.

    To perform battery check do the following and display the result.

    1. Unplug the power cord and turn the computer off.
    2. Press on the button / stop to turn on the computer.
    3. Press the ESC key immediately seeing the HP or Compaq logo screen.
    4. The Start menu appears.
    5. Press F2 to select F2 System Diagnostics .
    6. Select battery Test in the list of diagnostic tests.
    7. Connect the power supply cable.
    8. Click Start Test Battery on the battery Test page.

    If your battery fails this test, it will need to be replaced.  To get a spare battery, you will have to contact HP Support.  If you are in the USA / Canada you can call to the 1-800-474-6836.  If you are located outside of this area, you will need to go to the HP support site and after selecting your country, search for "Customer Support" in the lower right corner to get contact information for your region.

    I hope this helps!

  • Tecra M5 - wattmeter has ceased to recognize the main battery

    The wattmeter has ceased to recognize the main battery, although it recognizes and reports on the secondary (the one that replaces the CD player). The led records as the battery is present and if it is fully charged on no.

    Any suggestions?

    Sorry mate but which laptop model you have exactly?

    What system is currently running?

    Did you install updates that could affect the State of the battery?

  • Equium L10: Problem with the main battery and battery RTC

    Hello

    I have the Toshiba Equium L10 and it is about 14 months old and I have problems with the battery and how much time it takes after a full charge. I also have problems with the RTC battery and an ERROR 0271: check date and time settings message when I turn on the laptop.

    Regarding the battery, I can fully charge it upward in about 3 hours, but when I start to use it, apparently in the last few hours around one and a half or so and then it needs to be recharged. I can have down for about 40 minutes and then turn it off and come back later or in a day or two. How long should I expect from a fully charged battery?

    About the batttery RTC, it really becomes a pain and I only started to get the message of the ERROR 0271 start-up, in recent weeks. I can charge the battery pack and then leave for a few days, but when I turn it on, I get the message ERROR 0271 on the date and time incorrect. Surely after a full charge, the RTC battery should last longer than a few days?

    The manual says that if the RTC battery is exhausted or becomes weak, you must charge the battery of the CCF for 24 hours, in a different part of this manual indicates between 24 and 48 hours, but how can load you for long when the sections concerning the charging battery pack status after charging the battery you unplug the power adapter because leaving connected will shorten the life expectancy of the Battery Pack. So, how we can charge the battery of the CCF for 24 to 48 hours if we shouldn't leave the AC adapter plugged in once the battery is charged - which is nearly three hours. Suggestions about these problems would be appreciated.

    Besides we all know that it is easy to change the CMOS/RTC battery in your desktop base unit, but is it easy to change in a Toshiba Equium L10?

    Concerning

    Brave0

    Hi Brave0,

    The normal recommendation for the CMOS (RTC) battery is to leave the laptop connected to the power supply at least 12 hours when the main battery is fully charged. The charging circuit is going to hijack the current to the load automatically RTC battery and no current will be forwarded to your main battery.

    Recommendation do not leave the power adapter is plugged in the main battery is fully charged is really only applicable to older laptops that used no batteries Li - ion and therefore they had to be completely discharged before recharging to avoid any effect 'memory' of the battery.

    With modern Li-ion batteries, it is quite safe to leave the battery when fully charged and still power the laptop from the AC adapter. The charging circuit will pass all the battery charge if it is fully charged.

    Kind regards

  • error code 36000852 Msg: the main battery. A permanent failure has been detected. Can someone tell me if/how can I fix this please?

    I have a laptop Vostro/1510 Dell with windows XP.  The battery is not too old, but I get the above message.  I can do to fix it?

    Thank you much for the help

    On paper, a battery should normally, over the last decade.  Your laptop doesn't have a good track record.  I dump and get something else because these batteries are not cheap and if it lasts only a few years, would not pay for itself.

    Back up your data out of it and just get a new laptop.  Computers Dell laptops usually last about 5 or 7 years older, and he'll probably go next.
  • HP Mini 311 - HP battery alert - main (internal) (601) - error at startup

    I have a HP Mini 311-1037NR (the product number is VBM262UA #ABA).   My OS is Windows 7 Home Premium.

    When I start my HP Mini 311, I get the following message:

    HP battery alert

    The system has detected the following battery storage capacity is very low.  For optimal performance, this battery will need to be replaced.

    Battery (internal) (601)

    ENTER - continue starting

    So my questions are:

    First of all, what exactly is the problem here? After that I Googled, it would seem that the problem is NOT my external battery, but my battery.  Which battery is need of replacement?  Has it a name?

    Second, is there a user guide out there that could help me with the process of replacing that someone can provide a link, or least send me the page that helps me?  Is there a YouTube video (even better)?

    Third, what exactly is the part number of the battery that needs replacement and exactly where can I get this (how much $$ it cost)?  This issue is important because I can be able to know how to replace the battery, but without the possibility to buy a replacement battery, I'm still dead in the water.

    Fourth, my HP Mini 311 dies just when I unplug the unit.  A remedy for the above question will remedy this issue?  I really enjoy using my little HP Mini's, I prefer to be able to use it without a power cord.

    Thanks in advance for any help.

    Tim

    Hi Tim,.

    No problem and it is certainly wise to check a response.

    I would say that you posted your question to the correct Board.  It is generally preferable just post once on the relevant map.  I agree that the term "internal" causes unnecessary confusion.

    Here is a link to your & Maintenance Guide.

    Yes, I am sure that the 601 error code refers to the main battery of your laptops (602 is a failure code for machines that have a secondary storage unit).  Interestingly, there is no code generated for an RTC battery fault - error or one in the diagnostic test built for her, than the usual symptom of the system clock reset after each stop.

    There is also a document from HP about alerts on the following link starter battery.

    http://h10010.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c01443470#n534

    Best regards

    DP - K

  • HP G72-250USNotebook: error at startup main internal battery (601) my laptop HP G72-250US

    Error message at startup time primary starter battery internal Battery (601).

    What is the CMOS battery? A forum q / said they have a CR-2032 battery.

    Is it the same thing for my laptop? & How to install it please?

    Thank you

    Hello

    No, the message is a bit misleading, in fact the main battery. You must check the battery and replace if necessary. For the second question: Yes, BUT normally it is in a 'bag', in many cases, you need to replace the entire 'bag '.

    Update: for your machine, it's not in a bag. Please see following page 4-46 of the Manual:

    http://h10032.www1.HP.com/CTG/manual/c02641840.PDF

    (Manual tells you how to replace too).

    Kind regards.

  • HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

    Hello

    My HP Pavilion dv6-WQ685UA #ABA needs a main battery replacement and is still covered by the warranty.

    I always thought that this laptop can't run then 1 hour unplugged but still ran about 30-45 minutes before the battery is discharged (recommended HP). A few days ago I received this message when starting upwards:

    Main battery

    Failure ID-U360G0-000624-XD0002J-C0DL03

    Product ID-WQ685UA #ABA

    Replace the main battery.

    So here I am. How do I get a new battery, sent me? Thank you!

    Hello:

    It is a forum of consumer to consumer.

    Nobody here help you with warranty issues.

    You will have to contact HP support support.

    Contact HP on the link below for the country you live.  Select the option 'technical support after purchase.

    http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

    Paul

  • Main internal battery (601)

    My labtop windows 7 starts with this error message, primary (internal battery) 601. This means that I need to replace the main battery or there is another battery internally? Thank you all.

    George yaw

    Hello

    The 601 error refers to the main battery of your specifications and indicates the storage capacity fell below 25% of the original value.

    Best regards

    DP - K

  • HS SX60 - how long to keep the settings without main battery

    SX60 HS does not keep date/time settings and seems other setting too when the main battery is taken out for charging. How long camera must retain parameters without main battery? I sent the unit for repair, had refirbished with the same problem - memory loss.

    Should I continue to send the camera for repair under warranty until Canon will do something reasonable? Or return the money for that camera?

    The internal date and time battery should load up in 4 hours with a charged battery installed. Then it must retain the date and time for about 3 weeks once loaded and the battery removed.

    If this is not done or pretty close to that, then by all means send it back for repair or replacement or refund.

    To my knowledge, that is not a chronic problem with the SX60 so in all liklihood, you have a faulty they need repair.

  • HP Pavilion dv4: (internal) battery (601) ENTER - continue starting...

    I get this error message at startup:

    HP battery alert
    The system has detected the following battery storage capacity is very low. For optimal performance, this battery will need to be replaced.
    Battery (internal) (601)
    ENTER - continue starting
    For more information, please visit: www.hp.com/go/techcenter/startup.

    Please suggest a solution (including the kind of replacement equipment - in this case - seems to be a battery) and where I can the same catalog and get my laptop taken in charge (as it was bought around 2009).

    Thank you

    Chandrasekhar Karri.

    Hello

    Battery (internal) (601) is a missleading bit, catually, is the main battery. Please follow the instructions below to check and test:

    http://support.HP.com/us-en/document/c00821536

    Case of failure, you need to buy the new battery.

    Kind regards.

  • HP G6 series: what change the CMOS battery buy for my HP G6 Series?

    I need to replace my CMOS battery. My laptop is a HP G6. When I search the product number sometimes like a G6-1b60us. One new replacement CMOS battery I see listed on eBay are for HP G6-2000. This CMOS battery works for my HP?  I see those listed that are for HP G6-1000, but they are all used. Is this the one I need to buy? Thank you very much.

    Hello

    You asked for the CMOS battery. But the 601 error indicates that this is the MAIN battery that powers your machine. Now, pull, get the part # and order one for your laptop. But before that, you can test according to the following instructions.

    Windows 7:

    http://support.HP.com/au-en/document/c00821536

    Windows 8 and 8.1

    http://support.HP.com/au-en/document/c03325217

    Case of failure, you need to buy the new battery.

    Kind regards.

  • Replacing the internal battery

    My HP Dv4-2145dx said to replace the internal battery (error code 601)-j' did.  Is she still displays the error and stops automatically, if not plugged into the wall.  Everything which the ideas going on here?  The external battery is fully charged.

    Hello

    As mentioned above, this is a misleading message. It's ACTUALLY the main battery. Did you check using the above method?

    Kind regards.

Maybe you are looking for

  • Return complete my album option?

    Instead of buying the whole album first, I started to buy individual songs to it. The album was £12.99 and without realizing, now I bought so many songs on the album, I lost the complete my album option (which I had) and the album is just returned to

  • Re: HP Split x 2 keyboard problem

    Hello! I'm having the same problem. I hope you can help me. Thank you!

  • My-Cast widget number postal code

    I could not get the My-Cast widget to accept a zip code from the pkg3.309AAA firmware update. I am currently on PKG3.705AAA who was available yesterday. I completely reset the widgets and even did a reset on the TV. Once the widget downloads, it is s

  • These laptops are built to fail? video included!

    A few days ago my lenovo started video display distorted... then it would BSoD and when I rebooted, it said to be fine for some time then to do it again... I did twice before when I rebooted it that no video wouldn't gone out at all, even not on a mo

  • How do I access the system scan? Please?

    do not remember how to access the tool of the system fan.