Fake windows popup Windows Security on my computer

Similar Questions

• How to get rid of the fake windows security alert virus

  There was a virus on my laptop in the last two months. on the bottom taskbar, there's a red 'x' icon shield and whenever I try to go it takes me to the esentials Security page and he said: "the Security Center service is disabled" and it lights whenever I try to turn it on. also it doesn't let me access the internet or try to restore the laptop. I tried all solvents of spyware as spyware doctor and malware bytes, but it seems that I still have not had the problem again. help because this situation is greatly appreciated. Thank you

  Hello

  One way to solve the problem would be to backup your important data (redundancy) and then re - install
  Windows after formatting the drive. Check with the manufacturer of your system's support to see what you need to do
  that (and you probably already have what is necessary). You can buy the installation discs for Windows in the system
  machine cheaply if necessary since you already own windows.

  =====================================

  Another method would be to ensure that the malware is detected and deleted with internet access being
  restored.

  Try typing several times F8 as you start and select a Safe Mode with networking. If that works to proceed to the
  methods below. (You can try wired access and wireless if you have both available). If this does not work
  then use another computer to download the drivers and the necessary programs and transfer them to your machine
  on removable media.

  It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
  the Windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ========================================
  ========================================

  It's my generic how updates of appropriate driver: you want to update the drivers WiFi and wired (NIC).

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
  each driver in the list, additional useful information is displayed: load address of the driver, description,.
  version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Always check in the Device Manager - tab drivers version you install actually shows up. This
  because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
  pilot - reboot - check that it is installed and repeat if necessary.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
  ==========================================

  Make sure you know the details of connection to your router wireless and wired - SSID and password.

  You lose connection when you do and have to redo your logon.

  Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
  lower left click on merge or delete network locations - REMOVE all instances of your network (and the
  others you don't use anymore) - REBOOT. Start - Connect To log on to the network.

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• .exe files are not open; affected by the Windows Security Center of lazy virus

  Hello!

  As the title indicates, none of my executables will open his; on the contrary, when I click on an icon or similar function (as in the start menu), I'm inclined to the screen 'open with... ». I noticed that most often, if I run the program as administrator, it is likely to work without having to manually find the file - still a bit tedious however.

  I'm assuming that since I was recently hit by the virus which is a fake Windows Security Center, something my registry has also been hit (take into account the fact that I'm not savvy computer in the slightest). It happened on my user account initial and rather than take action on the right, then, I decided that I would use the other account that I had to install a program better anti-virus (Norton provided ISP) than the one I had been using (the two admin). At that point, I had finished all my activity moved to the new account and it worked very well until the virus had one possessing this account as well - delete on the first user account seemed to have deleted only the effects of my account but still affected everything I did after that. This time, I went and deleted all accounts and checked to ensure that it is not at all. After getting rid of the virus, it's the same thing: none of my .exe files will open without using the monitor "open with...". ». I'm not really sure what action to take from here, I have not done much to remedy the situation, and I'm going right through the screen of "open with...". "to get to what whatever - so any suggestions or help would be very appreciated.

  Keypoints:

  • .exe files are not open (However, in some cases, the "Run as Administrator" option overrides it)
  • recently hit with (deleted) and fake Windows Security Center virus ; That's when the .exe is no longer
  • is not much in terms of addressing this problem, do not know what to do with regard to the question of if my situation calls for something specific

  I tried to cover everything that seemed important to address; However, if there is more need information, let me know. I am about average in terms of computer navigation and therefore my understanding of what many of these commands, functions and files is a bit Basic.

  Thank you! :)

  Thanks for the very comprehensive post. Run the Doug Knox fix (that isn't a .exe that you can do this).

  http://www.dougknox.com/XP/file_assoc.htm

  Then follow the instructions to delete here:

  http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

  MS - MVP - Elephant Boy computers - don't panic!

• Several pop-up windows "Security Fix" indicating the many problems w/computer & scan to see what they were. returned with several "critical" errors & several "warnings".

  Original title: fix the system

  While the site of the car got several popup windows "Security Fix" indicating several issues w/computer & scan to see what they were.  Do that & came back with several "critical" errors & several "warnings" says had to buy the program to correct.  Then stop computer & when turned on the next morning the only office was trash & start menu is empty with the exception of all programs.  Went to windows defender for all programs & said it was off?  I didn't turn it off & when trying to turn back & says cannot open program, error 0x800106ba.  Help!

  Do you have any antivirus, in addition to Windows Defender?

  System Fix is a fake program aimed at obtaining the payment card information. If you have used your card with it, contact your card provider immediately.

  There are instructions to remove the difficulty here:

  http://www.bleepingcomputer.com/virus-removal/remove-system-fix

  Use only written instructions. Do not download anything from advertising on the Web site.

  This program can damage your computer and the removal instructions may not be completely effective.

• Windows security - they have my computer was attacked by viruses and other malware, has offered assistance to the evaluation, indications of problems

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  Received a phone call from an organization called Windows Security (or similar name). They advise that they have indications that my computer was attacked by viruses and other malware, has offered assistance to the assessment, problems, etc.  I went through a series of tasks that I believe that gave them access to my computer, but then got suspicious, and said I would call back. Given telephone number was (520) 720-0786.  Given names were Sean Wilson and Bryan Hussey.  Please indicate if they are legit, and if not, what can I do to protect myself?  Appreciate your help... Brian

  This is a complete scam.  You can report it to your local police.

  For your own protection, you should:
  • Change your passwords on email accounts, accounts financial and sensitive to which accounts you access online from this PC.  RIGHT NOW!
  • Run a full scan of your PC using your antivirus application...    Also download and run a full scan with Malwarebytes Anti-malware (free edition).  MBAM is a very good solution in addition to your primary backup antivirus/antimalware application.
  • I would also go here: https://www.microsoft.com/security/portal/Shared/Help.aspx and follow the advice of "I think that my PC is infected", including potentially calls MS help.
  • Above all, do not delay!  If you have any concerns about the handling of it, then disconnect your computer from the internet and call MS before anything else.

• Window security alert has indicated that it has detected spyware and adware on my computer.

  Window security alert has indicated that it has detected spyware and adware on my computer. I clicked on the "RemoveAll" button but nothing happened. I tried to shut the computer down, but the warning «system is in danger of crashing» What should I do? Help, please!

  Hello Emily Lee 28,.

  I suggest that you run an online scan on your computer. You can follow the link below to launch the scanner:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Thank you
  Irfan H, Engineer Support Microsoft Answers.

• Windows Security Health Agent advised a change Windows network access protection service in the State of health of computer security

  In the diary of my application event log errors, I have many of these MSSHA ID 1027 events, get Windows Security Health Agent advised a change Windows network access protection service in the State of health of computer security.    I understand what its about, but have no idea how or what to do about it.  Help!

  http://TechNet.Microsoft.com/en-us/library/cc735442 (v = WS.10) .aspx? ppud = 4

  According to this site, no user action is required.

  I don't know why you receive this error message, but apparently is not a problem.

  http://msdn.Microsoft.com/en-us/library/dd565668 (v = VS. 85) .aspx

  the above site is a very detailed description of the error.

• Update XP computer installed Fake windows infected the system.

  My mother uses windows xp and apparently downloaded a fake windows update. She has a box that appears many times several times and she can't get him to stop. There is no info about it but my sister brother-in-law says she has searched a bit and found out that it is a Trojan horse that has made a change to the registry. I tried to restore his computer at 3 different times before the virus and the computer is unable to complete the restore. We have saved all his important information and now you ask if we should use backup and restore disc that came with the computer with factory settings. Please notify. Any help would be appreciated.

  Turn off System Restore. If you can still get in windows, get it and run . And get this update then click scan. Then select all the options in the Utilities menu. This can save you reinstalling windows. Download malwarebytes, update and then do a full scan .

  If you can not do anything in normal windows, restart, press F8 and select Safe mode / networking. Then do the above

• How can I remove Windows Security Center on my computer.

  I would like to delete my computer Windows Security Center and replace it with System Mechanic.  I have Windows XP Home Edition.  Can someone tell me how to remove it?

  Windows Security Center is part of the operating system and cannot be deleted. If you want to disable:

  Start > Run > services.msc [Enter]

  Security Center scroll down and double-click it to open the properties. Stop the process to run and change the start to "disabled". MS - MVP - Elephant Boy computers - don't panic!

• After I downloaded beta Security Essentials, my computer say suddenly that he was not a genuine copy of Windows running and locked up.

  original title: the customer service is horrible

  After I downloaded beta Security Essentials, my computer say suddenly that he was not a genuine copy of Windows running and locked up.

  I called last night and got a foreign person has attempted to resolve the issues and could not, so he told me that I had to call back after 06:00 to speak to someone in the United States.
  So I called back today at 06:00 and got one of those who are running around things voice control that didn't fix my problem at all. After much effort, I got a live person. Again, it was a foreign person (why make me wait all night and get up early to call?!?!)
  This woman told me to restart. I told her that I had rebooted about 10 times since the day before and each time he took forever to load back up the box that tells me that I need to activate windows. She has reiterated, "I ask you to restart." I knew he wouldn't do ANYTHING, but I did and after the session it forever (as I told him it would be) she told me that I had to remind once I got up the box again. I called after that I got the box AND HAD TO START OVER again ONCE with someone new. Of course, she was trying to pass me to someone else.
  Of course, after all this trouble, no MS sells a product key for Vista, it is abandoned. So I need to go buy Windows 7 and she told me that I'll LOSE EVERYTHING when I install it - all my documents and family photos are gone forever. Why not take my money and sell me a product key instead of let me in trouble?
  The worst ever undertaken. Of course, MS doesn't care because they have a monopoly.

  You should not need to buy anything except the recovery disc for your machine (if the built-in recovery partition does not work), unless you really need Win 7 for some reason any.

  That being said - the COA sticker on your machine is readable? If Yes, then you should have no problem with a Windows 7 upgrade version - but you will need to either use activation by phone, or installation methods described here...

  http://www.winsupersite.com/article/Windows-7/clean-install-Windows-7-with-upgrade-media

• Computer crashes microsoft windows security audit event id 4624.

  Hi all.. Im having some problems with my computer hanging while I listen to music these days... I looked in the Windows Event Viewer and that's what I found with the corresponding times. It's only annoying of any help that you can suggest would be great. I'm using Windows 7 64 bit

  Error description:
  An account has been connected successfully.

  Object:
  Security ID: SYSTEM
  Account name: MATT-PC$
  Domain account: WORKING group
  Logon ID: 0x3e7

  Logon type: 5

  New logon:
  Security ID: SYSTEM
  Account name: SYSTEM
  Account domain: NT AUTHORITY
  Logon ID: 0x3e7
  Logon GUID: {00000000-0000-0000-0000-000000000000}

  Process information:
  Process ID: 0 x 204
  Process name: C:\Windows\System32\services.exe

  Network information:
  Name of the workstation:
  Source network address: -.
  Source port: -.

  Detailed authentication information:
  Logon process: Advapi
  Authentication package: negotiate
  Transited Services: -.
  Package Name (NTLM only): -.
  Key length: 0

  This event is generated when a session is created. It is generated on the computer that was consulted.

  The fields of the object indicate the account on the local system that requested the opening of session. It is more often a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

  The logon type field indicates the type of logon that occurred. The most common types are 2 (interactive) and 3 (network).

  The new session fields indicate the account for which the new logon was created, which is the account that was logged.

  The network fields indicate where source opening of remote session request. Workstation name is not always available and may be left blank in some cases.

  The authentication information fields provide detailed information on this specific logon request.
  -Connection GUID is a unique identifier that can be used to correlate this event with a KDC event.
  -Transit services indicate which intermediate services participated in this logon request.
  -Name of the package indicates what auxiliary Protocol was used among the NTLM protocols.
  -Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

  Details

  - < event="" xmlns=" http://schemas.microsoft.com/win/2004/08/events/event ">"
  -< system="">

    < provider="" name=" Microsoft-Windows-Security-Auditing " guid=" {54849625-5478-4994-A5BA-3E3B0328C30D} ">

    < eventid="">4624

    < version="">0

    < level="">0

    < task="">12544

    < opcode="">0

    < keywords="">0 x 8020000000000000

    < timecreated="" systemtime=" 2009-12-10T00:50:23.253155100Z ">

    < eventrecordid="">9073

    < correlation="">

    < execution="" processid=" 540 " threadid=" 1596 ">

    < channel="">Security

    < computer="">mast - PC

    < security="">

   

  -< eventdata="">

    < data="" name=" SubjectUserSid ">S-1-5-18

    < data="" name=" SubjectUserName ">MATT-PC$

    < data="" name=" SubjectDomainName ">WORKING GROUP

    < data="" name=" SubjectLogonId ">0x3e7

    < data="" name=" TargetUserSid ">S-1-5-18

    < data="" name=" TargetUserName ">SYSTEM

    < data="" name=" TargetDomainName ">NT AUTHORITY

    < data="" name=" TargetLogonId ">0x3e7

    < data="" name=" LogonType ">5

    < data="" name=" LogonProcessName ">Advapi

    < data="" name=" AuthenticationPackageName ">Negotiate

    < data="" name=" WorkstationName ">

    < data="" name=" LogonGuid ">{00000000-0000-0000-0000-000000000000}

    < data="" name=" TransmittedServices ">-

    < data="" name=" LmPackageName ">-

    < data="" name=" KeyLength ">0

    < data="" name=" ProcessId ">0 x 204

    < data="" name=" ProcessName ">C:\Windows\System32\services.exe

    < data="" name=" IpAddress ">-

  Thank you for any information you can provide... im a noob when it comes to such things.

  Hi Mkress,

  Welcome!

  You can get this error if Windows Error Reporting Service does not start, try to restart the service on the computer and check if the problem persists or not, follow the steps below to start the service:

  1. click on start.

  2 type Services in the start search.

  3. look for Windows Error Reporting Service in the list.

  4. right click on the Service.

  5. click on properties.

  6. set the Startup Type to automatic.

  7 set the starting state.

  8. click on apply.

  9. click on OK.

  Now restart the computer for the changes to the effect.

  I would say that you do the check disk on the computer to find the bad sectors and disk related errors on the computer, follow these steps:

  1. the procedure for chkdsk to run:

  i. Click Start

  II. type cmd in the start search box.

  III. right-click on cmd.exe list programs and then select the run as Administrator option.

  IV. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  v. in the command prompt window, type the following command and press enter Chkdsk/r

  Note: When you restart, Windows checks the drive for errors, and then Windows starts. Now, run the disk check in the command prompt.

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Security Center "Computer can be to Rick" warning and problems with the resolution of the problems

  The Windows Security Center warned that automatic updates are not enabled and I don't then turn them on in this window. When, in accordance with the instructions, I try to do it manually through updates automatic/system/board of control, they already seem to be turned on.  Then, when I check the last update of Windows, I get error # 0 x 80070424. I had previously already run complete scans using the Scanner and McAfee after an invasion of last week.

  Hi Joanne B.,.

  You can check if this article helps.

  Error message when you use Microsoft Update or Windows Update Web sites to install updates: 0 x 80070424

• I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=rogue%3AWin32%2FWinwebsec

  Of course, your computer is infected with a fake antivirus program.  http://www.Microsoft.com/security/PC-security/antivirus-rogue.aspx
  You know the name of the program?
  You have requested the assistance of your anti-malware installed program?
  Otherwise since the Microsoft Safety Scanner cannot solve your problem of malware suggest that you run the following scanners which will not interfere with your program AntiVirus installed. You may need to run in Safe Mode or Safe Mode with network.

  Free Malwarebytes: http://www.malwarebytes.org/products/malwarebytes_free/ or if it will not install in Normal Mode or Safe Mode with network see http://www.malwarebytes.org/products/chameleon/

  Hitman Pro Trial Version: http://www.surfright.nl/en/hitmanpro you may prefer to try HitmanPro Kickstart, which should remove this malware and fix all changes made to the computer: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer.  Hitman Pro Kickstart is available as a 30 day trial version.

  TDSS Killer: http://support.kaspersky.com/5350?el=88446

  ESET Online Scanner: http://go.eset.com/us/online-scanner

  Good luck

• Updated for Firefox 36.0 now get Windows Security Alert

  Hello

  Updated for firefox 36.0 24/02/15
  Now to get a Windows security alert
  Windows Firewall has blocked some features of this program.
  Name: Firefox
  Publisher: Mozilla Corporation
  Path: C:\program files (x 86) \mozilla firefox\firefox.exe
  Private networks is enabled and grayed out.
  Public networks box is not checked and ask to allow access.

  When I look at the programs allowed through firewall it shows Firefox 2 programs.
  Firefox---(la case est décochée)
  Firefox C:\program files (x 86) \Mozilla Firefox)---(case cochée)

  Also on 24/02/15
  There are updates Windows 7 and an update of definition of MSE.

  When I started the computer 25/02/15 the Windows security alert appeared.

  I have not allowed access to Windows Security Alert window.

  Why this security alert Windows has been published?

  The Windows security alert is the only issue.
  Firefox works normally. He never does not.
  I have internet access on my private network.

  I use Classic theme restaurateur.
  What's interesting after clicking on menu + customize, I moved the icon Hello in the box additional tools and features.

  When updating to 36.0 FF
  Hello icon brought itself automatically.

  I just clicked Cancel on the dialog box and the Windows security alert went away.
  Everything that Firefox still seems to work fine.

  If she comes back, I will inform this thread.

  Thanks,
  

• Windows security

  When I try to open a doc of the internet (for example a document my teacher wanted us to watch and it maintains a link on its website). A windows security box will open to the top and ask me my credentials, but I never put in place of the identification information. How can I close it so I never have to enter credentials more? Thank you!

  depends on the site or document,
  If the site requires credentials to download, then you must get these credentials of which it is posted the file.
  If you download the file / document but cannot open it then.
  If it is password protected and requires
  then you need to get the password / qualifications of the owner of the file.

  If it's just the prompt to open files "from another computer.
  or the other
  a > move the file on a SD card or USB drive formatted in FAT or FAT32
  This removes the security zone setting,
  or
  b > you can click with the right button on the file and choose Properties, click the 'Unlock' button