Yosemite and hp printer color laserjet 3600n hp office jet pro 8600

Hello

I've updated the maverick at yosemite. The last update for the printer software has been installed (version 3.0 on October 1, 2014). But both printers not working anymore.

Color laser jet 3600n stops after 10% of printing with the PCL XL, subsystem kernel error, error: data, missing operator: sole source, post 14.

With the OfficeJet Pro 8600, it is quite similar. The printer starts loadin page. After a few minutes the printer push the empty pages. In both cases the Mac lost the connection to the printer for a while. After a few minutes the connection is established.

The system is OSX Yosemite 10.10

Color LaserJet 3600 driver version 2.0.3

connected to the cable / Hello

Serial number [personal information deleted]

number of Procuct Q5987A

OfficeJet Pro 8600 N911a

connected without wire/Hello

FW-version CLP1CN1322CR

Serial number [personal information deleted]

driver HP Officejet Pro 8600 2.0 version

Product CM749A number

Information device of the HP utility software.

A response in the German forum was helpful:

  • reset the printing system
  • Reinstall the printer HP (HPPrintDriver3.0.dmg) update
  • restore volume access rights,
  • Restart the system and
  • Reinstall the printers

After that, the two printers works previous.

Tags: HP Printers

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