Family safety does not work?

When I try to set up family safety for some of my users, I get the following error message:

Any ideas how I can fix this problem?

Hi Aaron,

We have to check if you are connected to Windows by using a local account or a Microsoft account. In addition, please provide us with the information system of your computer. You can collect the following the steps below:

1. press Windows + R on your keyboard.
2 enter MSinfo32 , click OK.
3. in the system information window, click file , then Save.
4. save the file to the desktop in the default format .nfo

Compress the .nfo file, then load it into a private message.

Thank you
Gerard G.

Tags: Windows

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