family safety issues - have not received activity reports

Original title: family safety issues

I created an account for a child more than a week and had no activity reports.  When I log into my account, click on the family, and then my son's name he says no accounts are active for him. I have everything turned on and implemented. Don't know what's the problem? I tried the option to turn on family safety on an existing Childs account. I drag the right side of the screen, select settings, change laptop settings, click accounts and I can't go any further. My watch account only and not my Childs (it doesn't have its own account on sound / this tablet).  the instructions say select other accounts, but it is not an option. I have to close his account and start over?

Hi Peterren,

Thanks for posting your question in the Microsoft Community.

I'm sorry to know that you are facing this problem.

Please answer this question to get more clarity on this issue.

  • You did changes to the computer before this problem?

Manually, you can update the family safety filter and restart the computer to see if that help.

How to update the family safety filter?: http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Keep us in the loop to help you further.

Tags: Windows

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