Family Safety site do not authenticate... cannot open a session.

For the last two weeks, I was unable to connect to fss.live.com.  She seems to be an authentication failure or error field.  I can make and connect to, live.com, but not fss.live.com.  It doesn't matter what PC I use (in my network or another network).  I can not connect locally either, because again, it authenticates via the web.  The error code I get when logon locally (via the program) is: 803D 0013.  The error message received when connecting via the Web site is: "something was wrong and we cannot connect you right now. Please try again later. "There are many people experiencing the same problem!

Thanks to the tail of another post here, I was able to go beyond this issue that touched me.

Connect to live.com > click on your picture in the upper right > click on edit profile and then change again. Type your first and last name into the boxes.

You should be able to connect.

Tags: Windows

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