Family Tree Maker 2012 has stopped working
We are have installed Family Tree Maker 2012 and have difficulties to enter. We have been in contact with FTM people several times and have not been able to solve the problem.
Is the first message we receive and exclamation mark inside a yellow triangle:
Family Tree Maker 2012 is not properly closed the last time it was used. You may need to compact your last open file to solve the problems caused by an abnormal termination. To compact the file, choose 'compact the file... ". "in the Tools menu. (We went in each file we could find and compacted them and made sure they were closed).
We click on 'OK' and Family Tree Maker partially opens, then closes. A Microsoft Windows box appears and says "Family Tree Maker 2012 has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. »
"Interestingly, before trying to install FTM 2012 we asked problems with Windows Explorer, message pop up saying Windows Explorer has stopped working" or "Windows Explorer restarts" when we try to open, delete, or rename an attachment that arrived by e-mail. The attachment opens the first time and recorded with an AOL icon (we have AOL accounts), but the only option that we can do then is to drag the attachment into the trash.
Where can I find information to shoot evil in Windows Explorer? or is there a way we can reload the program to fix the problem? He said that our system is up to date on updates of Windows, so don't know what to try next.
Hello
Try this link:
http://technet.microsoft.com/en-us/library/cc709691 (WS.10) .aspx
b Eddie
Tags: Windows
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