Fan error message

Hello

When I turn on my laptop I recive them following an option to choose a starting system and a fan error message (I must select Windows 7 in order to turn on the PC).

My fan is new replaced so its kind of weird, I got the message and recently, I have reinstalled Windows, made the message can be since the fan was defective before being replaced and Windows software is defective.

The fact that problems may be becouse i have installed a game on my computer altogether I had 3 games installed on my computer but I rarely play them. When I went into safe mode, it was not shown that computer went into safe mode and I rcived a message "this version of Windows does not support IE. 1394 ".  When I turn on the computer after that widows will load and I can see my desktop in Aero mode and none of the drivers work. What questions could be realted to should I send my laptop to HP tech support rateher that fixing it to the local store?

My laptop is Windows 7 64 bit and it is

HP Pavilion dv6-6b55ea Entertainment Notebook PC model: QG806EA

Dear customer,

Welcome to the Support Forum HP and we are happy to help you

Causes/reasons for this problem:

Sometimes it's just because of the dust, animal pet hair slows down the fan

Follow these steps to drain/release the static load of your laptop as shown below:

Step 01. You need to clean all vents and openings that are really good with a can of compressed air

Step 02. Please set the default BIOS

and

Step 01. Turn off the laptop

Step 02. Disconnect the power/AC adapter and also remove the battery too

Step 03. Press and hold the power button on the laptop for a minute

Step 04. Test your laptop with battery and adapter only

Note: If you still get the same error we remove and reinstall the fan again

I urge you to immediately contact HP technical Supportover phone to get help to fix and solve the problem

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

I work on behalf of HP

Tags: Notebooks

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