Faxing from El Capitan

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• All the Apps keep crashing when printing, after I move from El Capitan in Sierra

  Dear support team,
  After that I upgraded from El Capitan in Sierra, I can't print from an application such as Adobe CC (all versions), Microsoft Office (2011). All applications are keep crashing when I do the print command.

  I tried to reset the preferences of Adobe illustrator, Photoshop and in-design in all version CS5, CS6, CC, CC2014, CC2015, CS5.5, CC2015.3 none of them helped me.

  I've updated two Mac Pro and it is in the production environment in our society. Please provide us with the solutions or the patch as soon as possible.

  Question if I never face everything again improving Mac OS. I feel sierra is updated worst ever come and have too many questions.

  in the meantime to solve as soon as possible.

  Hi HuzefaSultan,

  I would like to reset your printer configuration: printer on your Mac - Apple Support troubleshoot

• HP Officejet 8610: Unable to fax from the computer

  I have a HP Multifunction printer and use the fax from the computer option several times a month. I discovered this week that she did not work AGAIN. I have had this printer about a year and need to reinstall the software several times. When I select the fax printer and say 'print', the fax screen should display and ask where to send them, but nothing happens. When I check the devices screen and printers, it shows the fax as unrelated to printing or pending tasks. The machine is connected because I can print to this well, that's just something wrong with the communication by fax. I found that uninstalling and then reinstalling the printer solves the problem, but the number of times that I needed to do this is frustrating. I guess that something is messed up when windows does its updates. Is there a setting of simple connection that I could update instead of reinstalling everything on all of the computers on my network? Maybe HP could be added a correction for this option to their troubleshooting.

  Hello

  You can use the universal Fax HP driver instead:

  1. Download and extract the following:
     http://FTP.HP.com/pub/softlib/software13/COL60874/DS-146586-1/HPUFDDriver.zip
     (Use a program like Winzip or right-click on the file and select extract all).
  2. Open the extracted folder and run setup.exe
  3. Follow the instructions on the screen, a printer HP Universal Fax Driver will be created on your PC.
  4. HP Universal print driver Fax, select your printer and check the box to add a queue for your printer.

  Kind regards

  Shlomi

• Cannot send a fax from my iMac

  Hello

  I am trying to send faxes from my iMac via Epson L565. I have

  I can't do and I hope that you will be able to guide me how to solve this problem.

  It is described here:

  https://www.dropbox.com/s/w6853gesgx9idh9/L565%20No%20fax%20from%20My%20Mac.PDF? DL = 0

  Thanks in advance

  How are you trying to send a FAX? What happens when you try? You can send a FAX directly from the FAX machine? What is the machine FAX connected to a phone line?

• Update of Yosemite and faxes from a colorMFP CM1415fnw

  During the upgrade to Yosemite my MFP will print and scan but is no longer Telec.  Faxes go into a dialog box fax with a forthcoming warning box: you must install the software to use this printer. To install the software, choose software update from the Apple menu. If the software for your printer is not available in software update, contact the manufacturer of your printer. »

  I have the latest update installed before the upgrade to Yosemite.  The download site does not appear a version of the driver available to 10.10, but the HP site shows this MFP as being compatible to Yosemite.

  Any suggestions to get fax back?

  Hey there

  Maybe try restarting the computer and printer and then download the printer driver:

  HP v3.0 for OS X printer drivers

  Then check if you can fax from the computer again.

  I hope that helps

• Photosmart HP 7520: I can access is no longer in my Photosmart 7520 Fax from my Windows desktop features.

  I can only fax from my all in one printer.  Before moving to Windows 10, I was able to access my fax and all functions (including the history of fax and phone book).

  Hi @BJ195461,

  It appears from your description, you might miss some software. I understand that you can send by fax, but you cannot fax you history and phone book to access more. I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When solve us the problem, I would mark you kindly post as accept as Solution so that others have the same or similar problem can find what worked for you.

  Download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help users download and install the latest and most appropriate HP software solution for their HP printer.

  Please let me know the results of your efforts and we can go from there. Thank you.

• OfficeJet 4500 G510n-z: failure sending a fax from Word G510n-z

  I use a laptop Toshiba Satellite running Windows 10 with, AFAIK, updates. I am trying to send a Word document by fax to my connected OfficeJet 4500 wireless. The printing process works, I get the dialogue Send Fax, I dutifully fill. The document goes to the queue from print, then disappears. The printer is not composing or anything; the document will just in the bit bucket, without error, not even in the case log.

  Other relevant details:

  • I tried reinstalling the drivers; After several hours the skin of HP software, I did.
  • The laptop has 3 printers associated with my physical device: 2 printers generically named ' HP OfficeJet 4500 G510n-z ' and ' fax HP OfficeJet 4500 G510n-z "; and "HP # (HP OfficeJet 4500 G510n-z) ' (where # is a hexadecimal number of device-specific, I'm not willing to share here). The third argument prints correctly to the book.
  • I can scan documents through the HP Support Center application.
  • Copy and fax work correctly to the device itself. For example, if I have first print the thing, I want to fax, then by fax using the document feeder and the front of the device, it connects and sends the fax correctly.
  • The last time I checked, I was able with a fax in a program on my archaic Macintosh.
  • To repeat the foregoing, no errors are displayed or saved. Each attempt appears in the Fax as "Completed." log I don't want to get all the answers canned on the subject, thank you very much.
  • I browsed this forum of the community and support site and tried what I could find and understand how to do in Windows 10 of bugs. (Disclaimer: I've always been a Mac person and a VMS/Mac/Linux software developer, to try to understand how to do something which expected to be simple in Microsoft mess was not easy for me.) It is not suggested with a laptop given to his wife by a friend, however.)

  What unconscious thing [sic] I'm missing?

  Hello

  Please, look at the next post and make a good choice:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/want-to-send-fax-from-PC-in-HP-OfficeJet-4500-all-in-one/TD-p/1443895

  Kind regards.

• Faxing from Mac via Officejet 6500 E710n-z wireless

  Mac running 10.9.4 in wireless network Officejet 6500 E710n-z which is plugged into the phone line.

  Print and scan work wirelessly from the computer as expected.

  Manual 6500 Fax works as expected.

  Attempt to fax from the computer said that parts of the software are missing. Computer trying to find updated drivers updated and fails. Software update is any update available. HP.com said that updates are now obtained from software update.

  Installation procedure on hp.com is for printer only. Mac does not see the printer fax and accordingly will not fax.

  I want the printer fax directly from my Mac as it did during the original installation on OS 10.8.x

  Thanks for any help.

  Hi ErichWetzel.

  Welcome to the HP Forums.

  I see that you have a problem with faxing from your Mac.

  I suggest that you firstreset the printing systemon Mac, and once you have finished download and install theprinter HP v.2.16.1 for OS X drivers.

  The following steps should solve the problem.  If you have additional questions, feel free to write me again.

  See you soon,.

• to send a Fax from PC in HP Officejet 4500 All - in - One G510

  Today I purchased the above unit and connected via eithernet, but I'm not able to send the fax from PC as the printer/Fax icon does not appear in the PC.

  I have to send many faxes and I bought this machine after reviewing the data sheet that clearly mentions "PC FAX SEND ONLY.

  means I can send faxes from my PC directly without printing the page and implementation Pan Telec.

  I ask team HP to help me configure the printer

  Concerning

  MYM

  {Information}

  Hi sainmym,

  First make sure you have the driver of Fax installed in devices and printers and then when you go to send a fax from the printing application make sure you designate fax HP Officejet 4500 G510 driver. When you tap on print you get the fax to the step 3 dialog box.

  

• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• OfficeJet 7612: no dial tone when sending faxes from my computer

  I can't fax from my Mac Book.   I can print correctly, my Fax test on the printer report shows all past, but when I try the MacBook fax using the print driver, I get an error of tone number.

  Greetings @RCABrooks,

• HP Officejet Pro 8500 A910 Premium will not send fax from computer with Windows 8

  My printer was working fine on Win XP and I could fax directly from the printer or the computer.  I installed 8 32-bit Windows (I am under an older system that works very well for everything that I use it for - thank you very much) and downloaded the latest driver for HP large & software for Win 8 32-bit.  Everything works perfectly, except for the computer fax.

  If I run the test of the printer fax, the fax test PASSES.  If I run the test fax from the computer, the fax test PASSES.

  If I put documents into the feeder of the printer and use the features of fax printer, it Fax beautifully.

  It's only when I fax from the computer, the screen appears with the status of the queue, then state turns to cancelled each time.

  He has always worked on Win XP.

  The FAX and FAX printer driver for the printer-FAX appeared in Control Panel automatically when I installed the HP drivers/software update.  All the properties of the FAX printer seem good.

  I tried a usb connection and a connection of network ethernet, with the same results.

  Printing and scanning all work fine.  I really like this printer and I love it even more if I could figure out how to get by fax a document from the computer.

  When I say fax from the computer, I mean opening a document saying print, select Fax - HP Officejet Pro 8500 A910, filling the page of information by fax, selecting my cover page options and press send fax.  Everything like I used to do it before I upgraded to Win 8.  When I hit send fax, it is when I get the popup that fax is in queue, then it goes to cancelled.  No error codes are displayed, no clue as to why, no nothing.  If I print the document and put it in the printer tray I can using display printer fax without problem.

  Very weird.

  Well, I spoke with some of the engineers, and they suggested next steps. First of all, here's a thread on a forum of MS on the removal of an alternate driver.

  http://TechNet.Microsoft.com/en-us/library/cc730875.aspx

  Another thing to note is that in Win8, you can easily access the command prompt by pressing the windows key and typing "command prompt".

  In addition, I will PM you walk a few others on the removal of the remains of the software from the back-end of your PC. To be sure, you will need TO follow these instructions to the letter.

  Do these two things and let me know what happens after the installation of the printer again since the direct download link I already provided above.

  Let me know and have a great day!

• HP LaserJet Pro M426fdw: HP LaserJet Pro M426fdw fax from desktop

  Bought this all-in-one printer and I was told I could connect to the network and be able to send a fax from my desktop itself.  The installation creates the printer but not the fax printer.  Can you actually fax with this all-in-one of your workstation or must it be connected USB for this to work?

  Hello

  Download and install the HP Fax universal driver below:

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=7529320&swLangOid=8&swEnvOid=4192

  After completing the installation, select start > applications > HP > Send Fax by HP.

  Select "search for network printers and select your printer, and then press OK.»

  Click on the box "add this printer in my printers folder and faxes and press the Fax button.

  Close the windows and now send a print to Fax - HP Laserjet Pro M426 to fax from your computer.

  Shlomi

• How to send faxes the number of another phone and reprint of the fax from memory

  It is in the subject line

  With the help of Windows XP and a HP Officejet 4622

  Sorry, but you will not be able to reprint faxes from memory. Also, it depends on which printer you have so that the FAX TRANSMISSION FUNCTION. What printer do you have?

• I want to fax from my computer.

  Hi, the product is HP Officejet Pro 8600 - N911g

  My printer is hooked up with the main computer. I am in another room of office and want to send fax from my laptop to a customer. When I try to send faxes - it gives a busy signal and says driver Please hang up and try your call again. I ran my test of fax and everything he says "SPENT," look all connections so good.

  Another words, I don't want to go another piece of office in the use of the fax machine, I want to just fax directly from my laptop. I wonder if I need to make adjustments on the laptop to the fax to work.

  Is there a way I can run a test page for Fax from my laptop to see if it will work? I may need to make changes to settings on the laptop to make it work!

  I appreciate the help that anyone providing!  TW

  When you want to fax digitized in Word documents or images, all you should have to do is to add what you want with a fax in the current document. If you scan a document in PDF format, you will need to copy the contents of the PDF file and paste them into Word. If you scan a document as an image such as JPG file, you will need to insert the image into the Word Document. Once you have the analysis in the document, simply print to the fax driver. To do this, make sure that the printer you have selected says Fax next to it and click on print. From there just follow the wizard. I hope that helps to explain a bit.