File Explorer Windows 8 crashes whenever I do a right click on the USB key.

Similar Questions

• Whenever I do a right-click in the windows Explorer, I get "Windows Explorer has encountered a problem and needs to close". Tried system restore, but I get cannot restore at this opoint. Nothing to restore

  Whenever I do a right-click in the windows Explorer, I get "Windows Explorer has encountered a problem and needs to close". Tried system restore, but I get cannot restore at this opoint. Nothing to restore. And that was only 1 week. And it's the first date, I remember that she had no problems

  BuggyG,
  I saw that error and even if it says access denied it will actually save your changes.  After you disable all move forward and apply then restart and see if it kept the changes.  If it's not then I hope that you are able to borrow a disc it would in time look for resettlement. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Receive error message whenever I do a right click on the taskbar

  Original title: Hello, I m using a HP DV5000 Laptop and I just came across this problem when I right click on the taskbar... you can help

  Description:
  A problem caused this program blocking interact with Windows.

  Signature of the problem:
  Problem event name: AppHangXProcB1
  Application name: explorer.exe
  Application version: 6.1.7600.16450
  Application timestamp: 4aeba271
  Hang Signature: 119
  Hang Type: 16
  Waiting on the name of the Application: igfxtray.exe
  Waiting on the Version of the Application: 8.14.10.1930
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Signing of additional blocking 1: 119a8e1cbd110de39bfb4c0c39446578
  Signing of additional blocking 2: 1cb0
  Signing of additional blocking 3: 1cb0d9c238467dbf81c2029ce2e609b9
  Signature of blocking has extra 4: 119
  Signing of additional blocking 5: 119a8e1cbd110de39bfb4c0c39446578
  Signing of additional blocking 6: 1cb0
  Signing of additional blocking 7: 1cb0d9c238467dbf81c2029ce2e609b9

  Description:
  A problem caused this program blocking interact with Windows.

  Signature of the problem:
  Problem event name: AppHang XProcB1
  Application name: explorer.exe

  Waiting on the name of the Application: igfxtray.exe

  Your Explorer crashes due to igfxtray.exe which is part of the Intel drivers. So update the Intel driver, please:

  http://Downloadcenter.Intel.com/default.aspx

  If this doesn't fix it, use msconfi.gexe and disable the igfxtray.exe.

  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• File Explorer Windows 8 crashes often

  I have two new 8 PC under Windows - purchased separately, for the office and a laptop - desktop and both have the same problem with the file Explorer: fails.

  File Explorer looks incredibly unstable, that it crashes several times a day, sometimes several times after another while doing a simple copy/paste.
  The full desktop gray out and restarts.
  I don't know that there is no solution to this because I think that Windows 8 has not matured and he feels buggy Vista, but all suggestions are welcome.

  Hi PA_Rush,

  Have you installed new software that may have created a Manager right click context menu?

  By your description of the problem that the software may have been software to view the photos.

  If so, uninstall this software or disable Management menu for the context of the software.

  If you are not sure about the software the following link has some info and download ShellExView you can use to selectively disable third-party management context menus to find a problem:

  http://WindowsXP.MVPs.org/slowrightclick.htm

  You can try to disable all managers of context menus not Microsoft and then, if the problem resolves to reactivate them one at a time to see what the problem was.

• Hi, my firefox crashes whenever I do a right-click on a favorite/bookmark toolbar. Is there a solution to this?

  Basically, that's all. Only, it crashes whenever I click right (IE. Do not answer).

  Bookmarks + history data are stored in the places.sqlite file in the Firefox profile folder. It may be damaged. You can try to remove it right out of Firefox. There is also a separate backup dated bookmarks in the Favorites folder and you can restore the last backup via Favorites (Alt + B) > show all bookmarks > import and backup > restore after restarting Firefox. Otherwise you can also export bookmarks as HTML before you delete the file places.sqlite and later import bookmarks in HTML.

  Files & Firefox profile folder

  Backup of bookmarks

  Import from HTML

• Explorer Windows doesn't do not work when left clicked in the taskbar. Explorer.exe is running in the Manager of tasks for only a few seconds then cuts.

  I have a problem with the Windows Explorer. When I left click on the taskbar Task Manager indicates that explorer.exe is running, but deletes then after a few seconds. I can right-click in windows Explorer and select any file frequent or pinned and who opens, okay, right click in windows explore does not work. I clicked the windows Explorer and checked the properties that appear to be identical to my second PC that is also running windows 7 and works very well. I also open the location of the files and tried to launch explorer.exe in c:\windows which gives the same result. Can someone help me please.

  Hello
  Welcome to the Microsoft answers forum.
   
  I suggest you perform the clean boot.

  To perform a clean boot on a computer that is running Windows Vista, follow these steps:

  1. click on start, type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  When you are prompted, click on restart.
  After the computer starts, start the program or game and see if the problem is resolved.
   http://support.Microsoft.com/kb/331796

  You can also perform a full scan of your computer, please visit this link:

  http://OneCare.live.com/site/en-us/default.htm

  You can also try running sfc scan, follow these steps:

  1. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator.
  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  2. type the following command and press ENTER:
  sfc/scannow

  The sfc/scannow command. analysis of all protected system files and replaces incorrect versions with appropriate Microsoft versions
     http://support.Microsoft.com/kb/254649

  You can also check in safe mode, please visit this link:

  http://windowshelp.Microsoft.com/Windows/en-us/help/d063548a-3fc9-4723-99f3-b12a0c4354a81033.mspx

  Thank you and best regards,
  Azam - Microsoft Support

• Make a right click on the folder responds slowly and sometimes get an error "windows does not.

  original title: pc maintenance

  Make a right click on the folder responds slowly and sometimes get an error "windows does not.

  Make a right click on the folder responds slowly and sometimes get an error "windows does not.

  This could be due to so many things. Malware, applications in resources, solutions anti-virus, hard drives damaged, damaged file system, processor ram capacity limitation...

  can't tell what your problem exactly, you can use the reliability monitor, event viewer to discover additional problems...

  What does it mean when a program is not responding? http://Windows.Microsoft.com/en-us/Windows-Vista/what-does-it-mean-when-a-program-is-not-responding

• Whenever I do a right click on a file I get the error message that Windows Explorer has a problem and needs to close

  original title: problems of files

  Whenever I do a right click on a file I get the error message that Windows Explorer has a problem and needs to close.

  Sometimes, the problem is caused by a third-party extension. ShellExView can be useful to see what shell extensions have been introduced in the Explorer. Lire read on this topic, then scroll down to download the x 86 (32-bit) or x 64 (64 - bit) version here near http://www.nirsoft.net/utils/shexview.html

  When you run it, click the column of company for sequence entries in alphabetical order. Suppose Microsoft entries are in good faith and focus on others. Is something listed that is useless or unknown? If so, select it and click the Red (on top left) task to turn it off. You can find more easy to disable them all and then reactivate (green area) one at a time and Explorer of execution until the culprit is found.

• Explore Windows 7 crashes when you try to copy files, pictures, etc.

  I have Windows 7 and since a few weeks ago, every time I try to copy files, documents, photos from one folder to another or photos from my SD card to my computer, or unzip compressed files, when I try to paste, explore Windows crashes and closes.

  Can someone help me please.

  Thank you.

  If you mean that you see something like this:

  

  If this is the case, read this:

  Maybe you have a distressed Explorer Shell Extension.

  Several recent systems of the incidents involving Acer and MyWinLocker of EgisTec (which is already known to include some suspicious Explorer shell extensions) that could come preinstalled on your system.

  Even if your system is not at Acer there installed MyWinLocker and since there were many reports indicate that it contributes to crashes explore it seems a good place to start looking.

  If you look in your installed programs and find MyWinLocker or whatever it is of EgisTec and you don't know what that is, or why it is there consider just uninstall, restart, and then see how things work.

  If you have determined that MyWinLocker or any other program EgisTec intervene follow GP below, so you will be able to see all Explorer shell extensions.

  If you see all the extensions of EgisTec, software security PSD, eDataSecurity, DragDropProtect (they will be some of pink extensions) start with these first.

  If none of these things exist, continue:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display, choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

  

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

  You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

  You can Google something like:

  Windows Explorer crash

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  A user reported that it was necessary to restart the browser after each adjustment to do that press Ctrl-E since in ShellExView.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

• Explorer Windows has stopped working when I right click on the files

  When I need to click with the right button on folders, windows Explorer has stopped working.

  up to now, still can't use the right click menu ~.

  Yes, it's the details of the problem.

  Unfortunately, it does not identify the failing module.

  At this point, it may be useful to try to capture a dump of user of the explorer.exe crash mode.

  You can configure Windows to create dumps of user mode. First, create a System Restore Point.

  If you copy and paste the following text in Notepad and save it as a .reg file, then right click on the .reg file and select "Merge" to add to the registry, when the .dmp file explorer.exe plant should be created in the C:\CrashDumps folder:

  Windows Registry Editor Version 5.00

  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe]
  "DumpFolder" = hex (2): 43, 00, 3A, 00, 5 c 00, 43, 00, 72, 00, 61, 00, 73, 00, 68, 00, 44, 00, 75,.
  00, 6 D, 00, 70, 00, 73, 00, 00, 00

  
  After Explorer (explorer.exe) crashes, you can, and then make the .dmp file available (provide the link) via Windows Live SkyDrive or similar site?

  The following link has information about the use of Windows Live SkyDrive:

  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  More information on the collection of user-mode dumps:

  ("msdn.microsoft.com/en-us/library··· .a 85)

  You can also try to use ShellExView, as suggested by BurrWalnut, to try to eliminate a problematic third-party shell extension.

• Cannot drag and drop a png file from File Explorer Windows 10 in an open file in Photoshop CS3.

  Hello

  I can't drag and drop a png file from File Explorer Windows 10 in an open file in Photoshop CS3.  I'm able to do that in Illustrator CS3 and am wondering if there is a fix for this or is just not possible.

  I know others who claim that they are able to cela and would appreciate any help to find the solution, if it exists, like many, many hours to research and trials have failed.

  Thanks in advance.

  Hi davep91520459,

  I just installed PS CS 3 on my machine and tested, windows 7 and it seems that you can't drag and drop the image to another image in PS CS 3, it opens a new document, so I guess it is supposed to work like this, and this feature was introduced in the later version of PS.

  Concerning

  Rohit

• Look a DNG in the file Explorer Windows 8.1 as the image thumbnails... How to proceed?

  Does anyone know why you can't display RAW .dng thumbnails of image files in the file Explorer Windows 8.1 even with the Microsoft Camera Codec Pack installed.

  Other RAW files appear as thumbnails without problem (e.g. Nikon. NEF files). I could see dng thumbnails in Windows 7, but not with Windows 8.1. Perhaps, Adobe did not share the appropriate information. for Microsoft to get there?

  See if you know how to see the dng thumbnails and can help me to do the same.

  Michael

  I know this thread is a bit old, but sometimes 2nd research google (15/07/15).

  This Adobe DNG Codec works in point 8.1.  Its slow generate thumbnails, as against cr2 but works.

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5495

• Windows Explorer has stopped working error - I can't right click a folder on the desktop.

  This is my brother's computer, and they do not arrive in his account, only mine.  I have administrator rights, but it seems not to matter. This problem occurs only occasionally.  For example, I can right click on this text, copy it, then paste it.  However, if I go to the desktop and try right click on a folder to rename it, I get the error.  The error indicates that Windows Explorer has stopped working, when it says that it restarts, then the Office updates really quick. None of what I found in the forums have worked again this is why I started a new thread.  I think it might be a problem with the registry, then someone can please help me quickly find a solution?

  Note: I can not run as administrator command prompt because I can't right click, so I can't run sfc/scannow.

  We are volunteers here for the most part.

  It's a shame that we don't know anything about the distressed system but it was MS Answers owners have chosen to implement this community - do not ask basic system information when a new question is asked that make problems a lot time and frustrating.

  But now they way they choose to turn things around here.

  Maybe this will help you with your system of unspecified of brand and model with the release of unspecified Windows and Service Pack and unspecified install antivirus/antimalware:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:
  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display.
  Choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

  Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

  

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

  You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

  You can Google something like:

  Windows Explorer crash

  You must complete your suspect on behalf of adds on.

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

  Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

  You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

• Right click in the shell of the BONE causes the crash of Explorer and restart

  I am one of those who have a problem with Explorer crashing when I right click in the Win 7 OS shell.

  When I right click on an element (for example, file, folder, library, shortcut in the start menu,...) explore hangs frequently... showing a message box and then finally by displaying a different message (with a progress bar) that explore restarting.  The issue is sporadic.  It happens regularly during a certain period, and then it may not happen again for a little while.

  The issue started on my 64-bit Win 7 Pro system after a clean installed.  I had also installed other software (end versions on the web... not old code).  So, I started uninstalling things... and also used ShellExView disable each contextual menu non-Microsoft extension... and it happened again.

  So, I rebuilt my system again... from scratch... clean install... and then settle with just three things:

  (1) I hosted Windows Update
  (2) I added the latest version of Avast antivirus (free)
  (3) I installed the latest version of Firefox

  .. .and boom... Explorer crashed again in the same way.

  Others say that this problem occurring on a vanilla full Win 7 installation with nothing else installed... which none of the third-party drivers.  I met dozens of people have reported the problem.  Here are a few recent reports:

  http://www.SevenForums.com/crashes-debugging/34826-right-click-Desktop-causing-Explorer-exe-crash.html
  http://www.SevenForums.com/performance-maintenance/19169-right-click-causes-Explorer-crash-fix.html
  http://www.SevenForums.com/crashes-debugging/22061-Windows-Explorer-crashing-right-click-under-x64-RTM.html

  Several people have analyzed using various tools of profiling and dump and all signs point to the corruption of the heap... and the data looks as Explorer retires upon itself not a third-party component doing... but we don't have the source code to find the specific problem.

  Obviously, there is a problem... and we would be grateful, at least, something that looks like 'we are aware of the problem and are addressing it. "

  Thank you.

  see you soon,
  Steve

  Unfortunately the guys I dropped and reloaded but my apps will be the same in the list but I will not load anything on this machine, but the basic principles until I am sure that the problem has disappeared.

  For now, I have this installed

  all the default drivers but a newer version of the Intel AHCI drivers

  Opera
  Firefox
  Flash
  Java
  Kaspersky Internet Security
  Trillian

  That's all I'll keep until this thing is running at least 3 days or more without an Explorer of the accident. If it crashes again as before, I will go back to Vista and don't move not not for Win7 until Service Pack 1 and I build my next machine. I can't spend every day on this and I don't want to. If it comes to Windows (which I strongly think that it is after all that) so it's quite sad, it's something like that got behind testers.

  I wonder if the 32-bit version would be more reliable and it's just a x 64 issue?

  I'll keep posted guys... Thank you

• Why my explore hang when I right click on the desktop

  just upgraded to windows7 windows8 and now I can't right click on the desktop, when I explore crashes and reboots, I had all the windows closes and the context menu does not, however, right click on an icon works.

  Press the Windows key + X on your keyboard

  Click prompt (Admin)

  At the command prompt, type:

  sfc/scannow

  Press enter

  This will check for any breach of integrity

  Restart your system

  If the problem persists, try to do a refresh:

  Here's what happens when you refresh your PC:
  · Your files and your personalization settings do not change.

  · Your PC will change back to their default values.

  · Applications on Windows Store will be kept.

  · Applications that you have installed discs or sites Web is removed.

  · A list of removed apps will be saved to your desktop.

  These steps will take you through refreshing your PC:

  · Press the Windows key + C on your keyboard to show the charms (if you use a touch screen: touch the right edge of your screen and drag your finger to the left)

  · Click settings

  · Click change PC settings

  · Click general in the left column

  · Under refresh your PC without affecting your files, click Start

  Then follow the instructions that will be provided on-screen to cool your PC.