File size/resolution

Help, please. I have a client who is very unhappy with the images that I gave him. One of her problems is that she doesn't think that I gave him a file high-resolution. For some reason any file will appear with larger dimensions, but only 72 dpi even if I saved it as 16 x 11 and 300 dpi. The size of the file itself is still great. Can someone help me solve this problem? Thank you! I'll include screen shots

That's how I saved the file

Untitled-1.jpg

When it downloads and open file looks like this

Untitled-2.jpg

What do you use to save the file? Is - this save for Web? See that it is not resample down and metadata should never be set to None.

It must be all, 300 DPI is the metadata of the print size. Take it out and save the default values resolution at 72 on.

I would like to know if that's what you use.

Tags: Photoshop

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