Files in the form of downloadable links in iSupport
HelloISupport, can we provide files that can be downloaded by clicking on a link in the home page?
The requirement is to provide (excel or word doc format) files that can be downloaded by users iSupport updates and download new iSupport attachments in SR. These files serve as a model for various purposes and should be available to be downloaded by users on the home page.
Please note that this feature of iSupport models cannot be used for the purposes of the collection of information in this case. These downloaded files are basically a template for the list of items to be delivered, or any other information like him.
Give ways to achieve this.
Kind regards
Mohammed
Hi Mohammed,.
A way to view files download links in iSupport being activating HTML bin in the home page.
Provide the link to the template files in the HTML container where the user can click and download the file.
You will need to know where to store the file that the user needs to download.
You can enable bin HTML by:
-Log in as Admin iSupport
-go to the admin home page
-create a new tray of type HTML
-Download the HTML content to create this site
Another way to view files download links in iSupport is to use MY and activate the content of MY as bin in the home page. In this case, you can store the file in the repository MY.
Anurag
Tags: Oracle Applications
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