Find blackBerry Smartphone vendor record? Problem 9700 6OS

Similar Questions

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones in place of 9700 9780 (not mine) and my emails don't go out

  Hello, if anyone can help - please... my 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet). and for some reason I can't open docx attachment more.

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Thank you!!!

  Hello and welcome to the community!

  liatshor wrote:

  My 9780 has broken a little so I took my old friend 9700. Using the desktop software I switched phones... EVERYHING works fine expect for sending mail (I get the mail, I have a Gmail account just can not meet).

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  liatshor wrote:

  and for some reason I can't open docx attachment more.

  What happens when you try? An error message? Something else?

  liatshor wrote:

  Also, I try to access my BB account and it wont let me even though I know that the password is correct (I have reset to the first cause, I thought I was mistaken)

  Unfortunately, just "my BB account, I can't say who the dozen or possibilities, it could be... can you elaborate?

  Thank you and let us know!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry smartphones transferring apps to 9700 to 9900

  3rd party applications are tranferr to my 9900. What I am doing wrong?

  Hello!

  Via AppWorld, to re - install your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Depending on your operating system, you will first need to connect to your BB ID on the new BB, and who should move as well of things with. But only compatible apps... you should check the AppWorld catalog to see if your applications are compatible with your new BB.

  If your applications are purchased elsewhere, you should check with the site, you've got coming and/or the developer to see if they are compatible with your new BB as well as if they need to provide you with a new license key.

  See you soon!

• BlackBerry Smartphones BB App World - 9700 "BOLD"

  When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

  Hey Imaan-k,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to download the identity of BlackBerry:

  1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
  2. Select the APN settings
  3. In the APN field, access to the Internet
  4. Save the settings
  5. Remove the battery from the BlackBerry smartphone
  6. Insert the battery into the BlackBerry smartphone
  7. Open BlackBerry App World
  8. Update attempt

  Note: Once completed, restore the APN back to normal settings.

  Let me know if you have more questions.

• BlackBerry Smartphones error 507 & problem while reconnecting to JVM

  I bought a used Blackberry 9000 "BOLD" on the Internet and strives to update to OS 4.x for OS 5. I downloaded the Blackberry Desktop Software, saved everything to implement and tried to update. But there is no upgrade available for the current module, so I did a quick search and found that I can install the latest version via the Application Loader that needs to delete the vendor.xml file to install.

  I was upgrading the steps in the software, checked the applications, I needed and let software install upgrades for me, but unfortunately the process stuck at "reconnecting to JVM.

  After that, when I start the system, it displays ' Reload Software: 507 ", which means there is no operating system not installed in BB. I tried to reinstall either Application Loader and Blackberry Desktop Software, but every time I try it is still blocked to "Reconnect to JVM", and in some cases, the device does not start but shows the red light on the BB.

  I searched in the Internet see if there are people with the same problem, and none of them works. So I decided to post my question here.

  Here's the method I've tried:

  1. Upgrade via the Application Loader-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> Stuck at "reconnecting to JVM.
  2. Upgrade via BB Desktop Software-> stuck at "reconnecting to JVM.
     -Also tried to upgrade without battery-> the same result
  3. Wipe the machine with JL_Cmdr-> "could not find the device, is connected to the computer?
  4. Wipe the machine with BBSAK-> "No device detected, press OK to continue.

  I am urged to find the solution, or should I buy a latest Internet module

  You can check the link below for the details of the error you receive.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000002792&language=English

  To reload the software device using the Blackberry Desktop software click on the following link.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000011320&language=English

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Settings MMS for blackBerry Smartphones and Internet for 9700

  Can anyone help with MMS and Internet for Bold 9700 parameters on the network of Virgin Mobile Australia? I am able to browse internet through Opera mini using APN: VirginInternet but no luck with MMS? Solves them this problem or is it true that Virgin does not support Blackberry devices.

  Hello and welcome to the community!

  On BB, access to a range of services is enabled by the existence, on the device, the appropriate Service books. Service books are delivered to the appliance by the network of carriers... but, normally, only for these models of specific device that takes the network carriers supported and none support BB all models. If, as you think, your carrier supports no. BB models, then you can't expect their network to offer the Service books, which means that these services that require some SBs won't work, which includes MMS. But only they can answer the question of whether to their network supports the BBs at all and your specific model BB in particular number.

  Good luck!

• BlackBerry smartphones a few problems I have with my Curve 9300. Hope you can help me.

  Hello world.
  I decided to post it here to see if someone can help out me, I'm a blackberry curve 9300 user - O.S. 6, I had the smarthpone for awhile now, but since I had a few small details, I want to know if there is a simple solution for these things.

  1. the browser.
  Since the beginning, the native browser of the phone has this problem where it starts to load a page, but in the Middle it's just stops and goes back to the home page, so that I can not load any page. Am I looking for another browser that works very well, but maybe there's something I can do to fix this since the pages youtube or othe loading only on the BB browser and like I said, it does not load the pages. This isn't promp any error message or anything like that.

  2 don't-know-what-it's-for the icon.

  For a few months now, it has this icon I can't say what it's for, I have search everywhere in the application of updates, but nothing, I just decided to coexist with the icon, because it never goes away. Maybe there's something that I do this just to check the icon. Here is a screenshot of the mentioned icon.

  [IMG] http://i45.Tinypic.com/10f252b.PNG [line]

  [RL =http://imageshack.us/photo/my-images/521/captureit25042012191027.png/] [IMG] http://img521.imageshack...

  Downloaded with [URL =http://imageshack.us] ImageShack.us [url]

  3. crazy pointer.

  Sometimes, not always, just crazy pointer, it starts to move by itself, and when we try to write it becomes impossible, I tried to change the sensitivity of the key, but no change.

  Thanks in advance for any advice you can give me.

  I think see if I can find other alternative but radical would be to reload your OS using the method here:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  But I'll see if I or someone else can find a less radical alternative first.

• 9810 blackBerry smartphones save photo problem

  until a week ago, my photos from the camera were always saved in the photo folder... I don't know what exactly happened after a download of an application the photo r all gone and newcomers are not stored on the record and I have no idea where keeps him phone them... I can see them only through pc... I have updated downgrade the version of the operating system and still the problem persists...

  Someone has an idea how I can solve this problem?

  Hi again... I found the solution to my problem... The user of the file was hidden...

  Solution through PC... Connect your BB to your computer and use it as a USB key. Click on the Blackberry as an external hard drive and make sure that, under the folder HOME USER folder is not hidden. (click right properties and change the attribute is not hidden)

• BlackBerry Smartphones Call Log problem - lists only the missed calls

  I have the curve 8900 with t-mobile and I'm having the same exact problem that this user has:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8900&message.ID=3200

  My call log lists only the missed calls (dialed or received calls). He did this for a few weeks now. I received the error message 'exception: java.lang.NullPointerException eception' a few times as well.

  I checked all available software updates and I use the most recent software.

  Please help me if you can.

  Thank you

  Mike

  I fixed it!  It took about an hour on the phone with t-mobile, but we thought about it.   For me, the problem was probably a few information corrupted in my call history.  I need to delete all the call history, and then it was fine.  To do this, you need to install the blackberry desktop manager on your computer if you have not already (be it from the cd that came with the phone or the Web site).  Open Fund Manager and connect the blackberry to the computer.  Select the backup and restore option.  Then, select the advanced option.  On the right side of the screen, there will be a list of all the features of the phone.  Scroll to phone call logs.  It lists the number of records in the phone.  All I had to do was remove all records from phone call and it was corrected.  Now my lists of newspaper calls dialed, received and missed and I no longer get the error message.  I hope it helps you too!

• BlackBerry Smartphones phone new problem... Please help urgently...

  Hello...

  I really need a help that expert on black berry 9810. I am a new blackberry user by the way. So now the problem is...

  I can't configure my phone because it always came to ask me upgrade my data plan. In addition to this, sound out always asking me to connect to the network while my phone is connected to the network.

  Please help thanks me...!

  Hello ccarthine

  Welcome to the Forums of the BlackBerry Support

  We need BlackBerry data Plan to access most application on our Mobile network / BIS our carrier, a normal data plan will not provide you these features.

  Then, contact your carrier or Wireless service provider to find out if your account is configured with the BIS.

• BlackBerry smartphones peut records BB Storm 9530 Sync

  I was able to sync media (photos, music and videos) and Outlook (calendar, tasks, and contacts) with no problems, but I was not able to determine whether or not I can sync a folder of files such as 'My Documents', containing MS Word and Excel Documents.  I would like to be able to synchronize this folder with my desktop and laptop so when I make a change to a file on either, it will update them when I sycn BB Storm.  I could do with my VX-6700. Please help if you can...

  Well, another good fix proposed by bifocals!

  It worked very well.  Here's a link that discusses the use of the Briefcase in Windows XP: http://support.microsoft.com/kb/307885

  I started with my office by creating a 'New Briefcase' folder in 'My Documents '.  I then copied all the documents I want to sync between my office, Storm and laptop and then paste in the folder "new portfolio."

  From there on, I used Desktop Manager from Blackberry to synchronize my Storm with my office.  Once synchronized, I clicked on "Media" and then "Media Manager".  Once inside the "Media Manager", I opened my media card in "Devices" on the right side of the screen.  Then, I went to the upper left of the screen and clicked on the icon of the folder ("issues").  From then on, I looked for from the drop down menu files until I find "My Documents", then "new portfolio."  Then, I clicked on "New portfolio" so that its content/folders appear on the right.

  I then "copied down' content/folders on the memory card in 'Folder of Documents' of the press card.

  Now, whenever I want to access a document on my laptop, I connect my Storm and find the document on my press card.  Once I'm done making changes, I save the changes to the media card.

  Later, when I get home, I connect my Storm to my office, resync, then 'copy to the top' all documents in the folder "New portfolio" on my desktop.  This will automatically update the files that I had changed.  I 'copy to the top' all documents, so I don't need to worry about remember what documents I've changed.

  If I decide to save my documents on my laptop, instead of simply using the laptop to view and edit my docs, I'll probably consider creating a folder "New portfolio" on this subject.  This would help preserve the current docs on both sides.

  Bifocal thanks!