FINGER PRINT BIOMETRIC ON MY HP PAVILION dv6 NO longer WORK AFTER REINSTALLATION o/s

The portable biometric finger print on my HP Pavilion dv6 PC device does not work.

I get the message:

1. the fingerprint reader is not detected (during startup before connect you).

2. Windows has detected none of the biometric devices on this computer (when I checked via Control Panel).

I went into this challenge when I reinstalled my OS windows 7 after I realized that I had some corrupted files and could not install HP printer on my computer.  Unfortunately, I don't have the original restore file so I had to reformatting and reinstallation of the o/s.

Help, please.  My operating system is Windows 7 ultimate.

CECOM,

You have an older model of the dv6 series.

Your computer wants to turn the Digital Persona of the security of the software version.  During their early years, HP sometimes referred to as HP SimplePass RFP software; the programs are actually two pieces of code and are not associated with another, except that they are doing a similar job and both do not use a fingerprint device driver.

You want to install the driver of device fingerprints first on this page: fingerprints of validity sensor driver

Restart the computer and log in.

Then, install the Digital Persona software from this Page: HP SimplePass by Digital Persona

Restart the computer and log in.

The fingerprinting program should appear - I think (it's been several years I saw him) in your bar tasks, or perhaps as an icon on your desktop.  Click to open and start.

I think there is a built-in Help file, too.

There's a little more: you want to export your webcards (passwords and Web pages).  When you get up the fingerprinter configuration, I think backup (in this version) is under "backup and restore" in the lower left corner.

Good luck!

This can help, although I'm not sure about the content, or if it relates to your version of RFP:

Using the HP SimplePass (Windows 7, Vista) fingerprint reader

I am sorry to be so vague - I used to know what is good; It has been long since I supported this package and my DP V5.2 release notes are lacking.

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

HP will never call on the phone and ask for money to 'secure your PC.

Say "No, thank you," and hang up.

Cybercriminals can call you on the phone and claim to be from Microsoft.

See: Microsoft Security & Security Center

Mark my answer "accept as Solution" when providing a solution or workaround!

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

Click on the thumbs-up Bravo !

It's a nice way of saying 'Thank you' for help.

While I strive to reflect best practices of HP, I do not work for HP.

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