Fingerprint reader stops regularly at the login screen (HP dv7 notebook)

I use a HP laptop dv7-6197 ca, LYA068UA # with windows 7 64-bit.

This issue has been produced since I bought my laptop at Staples last year. Sometimes, after the computer ' to wake-up "from sleep mode, I will try to unlock it using the integrated fingerprint scanner and will not work. It happens maybe every time 1 of 5 the computer comes out of standby mode. I know that this can be corrected by restarting just the computer, but it is a major nuisance, especially since I use my laptop every day at the College, and shut down the computer and then restarting him wasting valuable time. Is there a way to fix this? I tried reinstalling the drivers but it doesn't seem to work! Please help this really bugs me.

The only thing you can do is make sure that power management is set on the device so that the system will not actually turn it off.

Control Panel > display icon > Device Manager > biometric devices >

Validity Sensor right click > properties > Power Management >

Clear the check BOX "Allow the computer to turn off this device to save power".

The problem seems worse on some systems that others - I launches SimplePass on several laptops.  I do see that sometimes.  It's a pain in the...  I'm not seen as often lately.  I am running the latest version of HP SimplePass everywhere.

I don't know about you, but I think the latest version of AuthenTec seems slightly more robust all around.

IF, IF the cause is not entirely due to the way the fingerprinter device is managed by the Device Manager, you may have more luck if you can upgrade to the latest version of the software.

  • AuthenTec HP SimplePass 5.4.0.620 is compatible with Vadlidty 4.3.205.0 sensor.
  • You can override this version 620 without removing your current version of SimplePass.
  • BEFORE you install the latest version, DO export your webcards (create a backup of the .tsd):

Export the Webcard database:

If you have working software SimplePass, export your Webcards before proceeding.  In the case where you must remove the SimplePass software, your webcard backup can be used (imported) to restore your Web site login information.

Start SimplePass > parameters > export NOTE: file will be called *.tsd

 

Rules: order of events

  • Pilot installs the first
  • Software installs following
  • If you change anything significant, you can expect things to complain.  It is not a big deal in good standing.
  • Uninstall the driver, although the Device Manager - restart and allow the system to reinstall the driver that you log on.
  • Then, install the software.  All ready installed?  The "repair" bell'attacco (below)...
  • Configuration software
  • Import your backup .tsd

If you change something or get into trouble later:

  • Go to programs, find the software, do a right click and "repair" of the software.  This resinstalls the software without destroying your password database.
  • THEN RESTART the system.

Yes, I know - but it's Windows.  He loves a good reset.  And this software like a good restart more than a few other software packages.

SimplePass HPLite32_build_5.4.0.620

In any case, it's a thought.  The smile.   Good luck!

You can see my other Posts on SimplePass - just do a search...

Tags: Notebooks

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    ===========================================================

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  • Why does take so long to load from the time wherever I power up until it takes to get to the login screen? help taking too long

    Why does take so long to load from the time wherever I power up until it takes to get to the login screen? help taking too long

    You should take a look at your startup programs and decide what is really necessary and what is nothing more than useless clutter. There is nothing wrong with the startup programs, some may be really useful or even necessary for your personal needs. But keep in mind that many programs build to start when you start the computer and that most of them must not start when the computer starts, all they do is slow down your boot time and clutter of things when you're trying to solve problems, and some are downright harmful!

    I mean, have you really need things like real Planner and Gadwin Print Screen running all the time? These programs will run very well, even if they are not started automatically every time that you start the computer. Go to these programs and change/disable their boot option. Some may be difficult to kill for public assistance services can be useful when you try to control startup programs. Try CodeStuff Starter, it's safe and easy to use, I think you'll like it, download it here:

    http://CodeStuff.tripod.com/products_starter.html>

    Use AutoRuns to check axis start, Richard:

    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx>

    Use Cclenar-> tools-> start

    http://www.CCleaner.com/download/builds.aspx>

    I can't tell you what to keep, startup items it is a personal preference, but pretty well all the startup items indicated by CodeStuff Starter are safe to disable, and changes are easy to reverse if you change your mind. Searches for items it shows you and decide whether or not these things are really useful or necessary. Some programs will be started at startup without your knowledge and over time, that list can expand to include useless parasites, part of good computer maintenance includes regular control of these startup items and the removal of the unnecessary.

    Suggest that you first spread malware as the cause of the problem by following these steps:

    I. - delete your temporary files

    Clean the system (compensation to all temp/tmp folders and included all the content offline, the tif browser, delete the cookies of compensation.)

    Do a disk cleanup. Click the Start button. in the search box, type disk cleanupand then in the list of results, click Disk Cleanup. Better and easier to use - ccleaner.

    Download the basic version (slim) via

    http://www.Piriform.com/CCleaner/builds>

    The basic version (slim) does not contain the toolbar disgusted

    DO NOT USE ANY cleaning of the advanced options. DO NOT TOUCH THE REGISTRY OR TOOLS. At least not for now.

    Reset

    II. - have your system scanned as a result of security/antivirus installed.

    III. - download, install, update and run both of these tools to a-squared free scans:

    MalwareBytes anti-malware (MBAM)

    http://www.Malwarebytes.org/products/malwarebytes_free>

    SUPERAntiSpyware (SAS)

    http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

    UTC/GMT is 18:16 on Wednesday, January 18, 2012

  • Windows Vista goes to sleep and then wakes up immediately at the login screen

    Original title: sleep function appears just right back to the login screen

    When I use the sleep function on Windows Vista (the switch icon to the left of the lock in the start menu), the system go to the start screen, but a few seconds later, the computer comes back, says "Recovery Windows" and then displays the password login screen.

    I scanned the computer many times for viruses (using McAfee), but found nothing.  Is there a way to tell the computer to sleep and have it actually do?

    -HE'S

    When I use the sleep function on Windows Vista (the switch icon to the left of the lock in the start menu), the system go to the start screen, but a few seconds later, the computer comes back, says "Recovery Windows" and then displays the password login screen.

    I scanned the computer many times for viruses (using McAfee), but found nothing.  Is there a way to tell the computer to sleep and have it actually do?

    -HE'S

    See if the following can help you...
    Start button > Panel > Classic view > Power Options > click on change power settings > click on advanced editing powersettings > scroll down until you see Miltimedia parameters, click the plus sign (+) sign in front of > again once, click the (+) sign sign in front when media sharing > on battery shoud read " allow the computer to sleep ".
                                                     Sector should read " allow the computer to sleep ".
    If they aren't, it must 'prevent the idling to sleep' or 'allow the computer switch to Away mode. Click on it, you should see a pointer on the far right, click on it and select allow the computer to sleep.
    Click OK when finished.

    t-4-2

  • Lost password: I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working

    I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working. I can't get past this login screen. I have seen a lot of messages that say to insert the disc of vista and re - install. I tried to do, and nothing happened when I put the disc.

    Dell recovery options:

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

    Above is Dell to reinstall Vista from the DVD on your computer.

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

    And that way if you have a recovery partition on your hard drive.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/default.aspx/KB/189126

    "Microsoft's strategy concerning lost or forgotten passwords"

    Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

    Read theBANNING of cracking of passwords information tools information provided in these forums in the thread above posted byBill fill MSFT, moderator

    See you soon.

    Mick Murphy - Microsoft partner

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