Fire destroyed the computer, software, documents. Adobe can have my subscription for 3 Photoshop CS4 documents?
Fire destroyed the computer, software, documents. Adobe can have my subscription for 3 Photoshop CS4 documents?
Adobe will honor my membership by downloading CS4 and activating the latter?
You need to contact Adobe directly for this kind of request, but I don't hold much hope. They no longer support the older products and are more likely to get that back here as soon as you mention nothing other than to request a reset of your activation. If they send you back here, I recommend trying to find a member of staff and private messaging to see if they'll lend a hand.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
Tags: Adobe
Similar Questions
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I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?
Hi Kai,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.
Kind regards
Sheena
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I have Abobe CS2 I bought and legally own. I have an old MacBook Pro who had to have the hard drive replaced. I reinstalled the CS2 software and I can't activated with an authorization code. I need the code to use my software. I can't afford a monthly payment with Adobe Cloud. How can I get my software activated so I can use it? Thank you.
Please follow the steps described in this document - error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3
Thank you
Bev
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My computer crashed. How can I move my license of Photoshop on the new computer?
My computer crashed. How can I move my license of Photoshop on the new computer?
Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations for a computer crashed
You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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, can not send email - message says may be installed incorrectly and
EU restore the computer today and now can't send email - message maybe not installed correctly, not enough memory - a lot of memory and this number
ox80070002. What to do
See www.oehelp.com/OETips.aspx#7 if you use OE and www.oehelp.com/WMUtil/ if you are using Windows Mail in Vista and you use Windows Live Mail, and then ask here: www.windowslivehelp.com
Steve
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How can I get a copy of the cd that will work with your old software. I've been trying to get out of my printer and scanner works with the features, it can handle but you need the orginal software cd you can down line load a copy to * address email is removed from the privacy *
Hi Oscar,.
Thanks for the post.
It seems you are trying to download the application printer and scanner. Please answer the following questions, which will help us to guide you in the right direction.
1. What is the brand and model of the printer?
Suggestions for a question on the help forums
http://support.Microsoft.com/kb/555375
Send us more information to help you better, we will be happy to help you!
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Hi, I have 3 computers on the network; two Vista and one running windows 7. The computer of windows 7 can be placed in the network map (and I seem to be unable to it remote desktop). This could be the cause? I tried everything in the help documentation. My router is a linksys 610n. Computers have no NVIDIA cards or controllers. Here's a screenshot of what I see in the network adapter:
Hello
Excellent Sam Job Varkey information should contribute to solve in this case, however some is
Added information that can help as appropriate:Share files and printers between Windows 7 and XP
http://www.howtogeek.com/HOWTO/Windows-7/share-files-and-printers-between-Windows-7-and-XP/Configuration network host connection windows 7, xp and vista
http://Techblissonline.com/home-network-setup-connecting-Windows-7-XP-and-Vista/Networking of computers running different versions of Windows
http://Windows.Microsoft.com/en-us/Windows7/networking-home-computers-running-different-versions-of-Windows=========================================
More help at these locations: (Vista references also apply to Windows 7)
Vista - LAN
http://www.onecomputerguy.com/Networking/vista_network.htmVista network and sharing Center
http://www.onecomputerguy.com/Networking/vista_network_sharing_center.htmSetting up a network home
http://Windows.Microsoft.com/en-us/Windows7/setting-up-a-home-networkSetting up a wireless network
http://Windows.Microsoft.com/en-us/Windows7/setting-up-a-wireless-networkHome network, wireless network and computer networking Made Easy
http://www.home-network-help.com/Windows Vista tip: How to install and connect to a wireless network
http://www.watchingthenet.com/Windows-Vista-tip-how-to-Setup-and-connect-to-a-wireless-network.htmlNetworking tutorial home
http://www.tehnomagazin.com/computer/home-networking-tutorial.htm
Practically networked - everything you could possibly want to know.
http://www.practicallynetworked.com/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred? I have photos and user presets on my old computer in lightroom, but nothing transferred. Also, it is show on this computer I have 5 Lightroom, but team support pulled up to my account today and downloaded lightroom cc if it still means something. I am a new photographer and green not computer savvy. I am totally confused with no further assistance from Adobe.
It's pretty normal. All your images are always on your old computer and you transfer those to your new computer. Just transfer them as well as your catalog file and opens in Lightroom on the new computer. For presets, you need to transfer files, preferences and presets that are hidden in folders hidden on the Mac. Therefore, with the Mac, when I update the machines, I'm usually just restore from a backup on the new computer (very easy with Time Machine backups) or directly from the old machine (a little harder). This will give all files and settings and the software installed on the old machine immediately and you can just continue. Is not something that Adobe can really help you with either said by the way, but you might have someone from the Apple Store help you with that, if you are not comfortable with moving files to a new computer.
Cc of Lightroom is simply a version update of Lightroom 5. CC requires a monthly subscription that pay you apparently. You did not use the software you pay for if you use 5 Lightroom on the old machine.
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I have a subscription unique app (photoshop) of CC. I downloaded to a single computer. I have download problems
Have you installed the Adobe Creative Cloud Desktop from here: creative cloud desktop application
and then use the desktop creative cloud app to install applications?
Using creative cloud | Download, install, update or uninstall applications
You can access the desktop creative cloud application by clicking on the icon creative cloud, located in the bar of tasks (Windows) or Apple menu bar (Mac OS) and install applications from there.
Alternatively, you can install from here if you have any questions:
Direct download links of Adobe CC 2015 : designer Cloud 2015 release
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I use lightroom on my laptop, and now I want to download on my desktop that I have multiple devices to the original purchase. How can I download it for my office?
You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked
.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-you will need to enter your original serial number during the installation for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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Hello, I would like to cancel my subscription to adobe creative is a subscription for one year on January 7, 2016. I can't find a way to cancel it, is what I call my bank directly?
Thank you for your answer
Thomas, to cancel your membership please contact customer service
You can also try: phone support | Orders, returns of trade
You should also check: cancel your creative cloud membership
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I am considering the purchase of the PS Touch, but must save in Photoshop CS4. Is it possible to do? I have not upgraded and don't count. If I can't save it for use in CS4, there is little need to buy it. Thanks for the ideas, you can provide.
You can save projects PS touch to PSD format (which is the file format of Photoshop). You must then send your project from PS contact by e-mail OR through creative cloud. You then get the PSD file and (of course) open it in Photoshop on the desktop.
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I have an older version of Photoshop CS4 (disks) and I want to buy a new laptop that has windows 10 probably, I'll be able to install it? I have it on my PC but I want to be able to use it on a computer laptop for when I am away.
Probably not
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
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I already have a subscription for first cc. I am also a student, should I go for the student version as it is a much cheaper option. does still all the features that the full version has?
Hi Viqsita19734979,
Yes, if you opt for the student version, you will have exactly the same functionality as the full version.
You can see below articles to be more specific:
The specified item was not found.
Purchase FAQ: How can I submit my proof of eligibility as a student or educator?
https://helpx.Adobe.com/x-productkb/policy-pricing/Education-FAQ.html
Let us know if this helps!
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Hello! I need to change my bank details since I cancelled my bank account is. Otherwise you can't charge me for my Photoshop. How do I do that?
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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