Firefox blocks - Fresh install resulting in Mozilla Crash Reporter
Newly installed Firefox and it does not start! Safe mode works and I tried the list "Firefox blocks - troubleshoot, prevent and get help fixing crashes" solutions without success.
There is an add-on called HP Smart Web Printing 4.60 listed as being incompatible with Firefox 37.0.1, which I deleted. Did not work.
I then disabled / set to never activate all plugins listed. Nothing helps.
Discovered on Waterfox for the 64 bit OS. Too crashed.
I'm out of options. What is going on?
Most recent report ID:
BP-40dcb6b4-BE28-45f4-BDDE-e02a52150418
Start Firefox in Safe Mode {web link}
While you are in safe mode;
Type of topic: preferences #advanced< enter > in the address bar.
Under Advanced, select General.
Find and stop using hardware acceleration.
Search web sites secure. Are there problems?
Start your computer in safe mode with network. Then launch Firefox.
Try the sites secure web. Is always the problem?
Start the computer in Mode safe;
Free online encyclopedia
Tags: Firefox
Similar Questions
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When you open Firefox, all I get is the Mozilla Crash Reporter
By clicking on the icon Firefox takes me straight to the Mozilla Crash Reporter. Restart and output have no effect. The report' was presented several times without an answer - have no assigned ID accident
User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3 .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Try a clean reinstall and download a new copy of Firefox since http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current version of Firefox and remove the Firefox program folder before installing this copy of the Firefox installer.
It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
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Cannot open Firefox: Mozilla Crash Reporter
Recently, I have updated my firefox but in a few hours, it has stopped working. I constantly get a "Mozilla Crash Reporter" who says:
"We are sorry".Firefox has been a problem and crashed. We will try to restore your tabs and windows when it restarts.
etc... »
It offers the possibility to restart, but when I click on "Restart Firefox" the same window pops up again and again and again.
I tried restarting, open in safe mode, scans (I have Norton 360), running and system restore. Something to do with mozilla does not open, and I don't mean to uninstall because I have all my favorites in Firefox.
The details of the "Mozilla Crash Reporter" States the following:AvailableVirtualMemory: 2023514112
BuildID: 20111220165912
CrashTime: 1328338399
InstallTime: 1327124002
Notes: xpcom_runtime_abort(###!!!) ABORT: Hand-threaded only object used on the main thread: file e:/builds/moz2_slave/rel-m-rel-w32-bld/build/xpcom/base/nsCycleCollector.cpp, line 1273)
ProductName: Firefox
ReleaseChannel: press release
SecondsSinceLastCrash: 755
StartupTime: 1328338399
SystemMemoryUsePercentage: 54
Ramjet: 1
TotalVirtualMemory: 2147352576
URL:
Seller: Mozilla
Version: version 9.0.1This report also contains technical information about
Please help, thanks.
--> Updated Firefox to version 10
Check and tell if its working.
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I installed firefox on Windown XP Professional Version 2002 Service Pack 3...
When I try to start Firefox after installation, it goes to the Mozilla Crash Reporter...
bp-549b7e51-5401-46fb-9783-c1b692130103
I tried to boot into Safe Mode, but the same results...
Please help solve...
Digital Guardian is the source of the problem...
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Mozilla Crash Reporter occurs whenever I try to start Firefox.
I've been running FireFox for years. I use Windows 10. Today, when I clicked on FireFox mentioned, I got a "Mozilla Crash Report" dialog box with the following information:
boxAvailablePageFile: 15220731904
AvailablePhysicalMemory: 13313277952
AvailableVirtualMemory: 4128931840
BlockedDllList:
BreakpadReserveAddress: 86835200
BreakpadReserveSize: 67108864
BuildID: 20150917150946
CrashTime: 1443068888
InstallTime: 1443025803
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: press release
Safe mode: 0
SecondsSinceLastCrash: 128
StartupTime: 1443068887
SystemMemoryUsePercentage: 22
Ramjet: 1
TotalPageFile: 19623243776
TotalPhysicalMemory: 17073106944
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Seller: Mozilla
Version: 41.0This report also contains technical information about the State of the application when it crashed.
After getting this repeatedly, I uninstalled FireFox and downloaded (using IE) a current clean version of FireFox for your Web site. I have the same problem. I use Norton as my security suite. I also ran Malwarebyte s and the Norton Power Eraser. Still have the problem. Help!
Hi, looking more closely at these reports, it seems that this may be caused by external software on the computer. go to your control panel and remove all software labled "Freecorder" or similar, or by the Publisher "Applian Technologies" or any other toolbars.
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I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. This shows only the Mozilla Crash Reporter every time.
How do I recover from this?
Is it possible to revert to a previous version?
You can download the previous version of . mozilla.org and install it. After that revert to your previous version, you can check your incident reports to see what was causing the problem via help-> troubleshooting information...
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C: drive guard fill due to Mozilla Crash Reports
Hello
Recently, my C: drive keeps filling due to the huge amounts of Crash Reports generated by Mozilla. In a couple of hours use I'm filling 2-3 GB of space.
I've identified the culprits are ' * .dmp ' files located in c:\Documents and Settings\Myusername\Application Data\Mozilla\Firefox\Crash Reports\pending.
I uninstalled and reinstalled Firefox but the problem is still there. I have never had this problem before, but noticed that my C: drive has started to encounter this problem when I added "Ghostery" and "Blocker of Script" as add-on.
I disabled the blocker script, but that did not help either. Can someone please advise as to why Firefox started to create thousands of dump files at all of a sudden?
Thank you
OK well first off the power, remove your anti-virus. I don't know why it appears in there but iolo is not a good anti-virus. We are going to use something like Microsoft security essentials.
After that uninstall the Google Talk plugin. You should be able to do it from the windows control panel.
Now, restart your computer, you still crashes? If this is not the case, try reinstalling google talk and see if it happens again.
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BP-80fdb795-15cd-42f1-8460-c55ce2130322
Old sessions:
BP-65e47854-5b17-45a6-bf95-a196b2121011 11/10/2012 09:43
BP-98dc7f30-8150-48fa-BE89-ed39d2121010 10/10/2012 17:00
BP-bb6775f4-2cad-4abe-80e9-5007f2121010 10/10/2012 10:22
BP-cf199f73-A868-445D-AA02-29e992120906 06/09/2012 07:24Please install Firefox from www.getfirefox.com19.0.2.
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Responded to upgrade Firefox 11 reviews. Downloaded and installed following the instructions. Message on RealPlayer supplement that need manual update. No other errors with the installation. Poster opening crash reporter. In safe mode, also rapporteur poster of crash. Does not open. Unable to do anything in Firefox. This note is written in Internet Explorer.
Create a new profile as a test to see if your profile is the source of the problems.
See "basic troubleshooting: a new profile:
There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.
If this new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.
See:
See:
- http://KB.mozillazine.org/Firefox_crashes
- https://support.Mozilla.org/KB/Firefox+crashes
- https://support.Mozilla.org/en-us/KB/latest-Firefox-issues
If you have submitted incident Breakpad reports then validate the ID of one or more reports of incidents Breakpad (bp-xxxxxxxx-xxx-xxxx-xxxxxxxxxxxx). You can find the ID of the crash on the topic submitted reports: page crashes. You can open the topic: blocking the page through the address bar, you open a Web site.
See:
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I had Windows 8/1 on my desktop Dell XPS 8500 with 24 GB of memory; a fast machine. I have a strong internet connection through my phone company Qwest; still works perfectly. Firefox worked fine. Then, last week or so I downloaded the upgrade of Windows 10 and since then, I continue to have problems. Firefox has slowed to a crawl, when it works. It often breaks down, web pages, I'll often does not open.
I tried to re - set my modem; no improvement.
I "asked" Mozilla how to fix and the answer I got online didn't make any sense. My Firefox - which is the last - had none of the places the answer told me to go.
Line 4 icon does not open as the answer say in 'options '.
Obviously, I'm not an expert, but I'm not a fool. I can follow the signs except the indications that I received was irrelevant to everything I could find on my Firefox to my display screen.
When I re - configure Firefox I lost too much of what I had saved. I won't do that again.
Is there a problem with Windows 10 and Firefox? Like I said, on 8.1 everything was exceptional.
Is there a conflict with software I use?
Where should I look to find answers?
Also, I could NOT access the Firefox health report. Directions to find it, I received are not
correspond to anything on my Firefox or my Options page.
I don't know what to do. Please, I hope you can help me.If you have submitted incident reports then please post the ID of one or crash over recent reports that begin with "bp -":
- BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).
- Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.
You can also open about: crashes via the address bar.
See also:
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Cannot start Firefox. He goes to Mozilla Crash Reporter every time. I can't even start it Safe Mode.
I tried to uninstall and delete all the files related to Mozilla Firefox in & AppData & and each base registry with RegEdit.I have run, or at least try, on a system with Windows 7 64 bit, 8 GB RAM, 314.22 driver for Nvidia GeForce GPU and a CPU Intel Core i5 2500 k CPU.
Little help would be nice.
Hi deliubogdan
Try to remove the extension DataMngr (Datamngr.dll)
Do a check with some malware malware, analysis of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.Make sure that you update each program to get the latest version of their databases before scanning.
- Malwarebytes' Anti-Malware:
http://www.Malwarebytes.org/MBAM.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml - SuperAntispyware:
http://www.SUPERAntiSpyware.com/ - Microsoft security scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky free Security Scan:
http://www.Kaspersky.com/security-scan
Alternatively, you can write a check for an infection rootkit TDSSKiller.
- Utility anti-rootkit TDSSKiller:
http://support.Kaspersky.com/5350?El=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- Malwarebytes' Anti-Malware:
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Why firefox doesn't answer after that I submit my crash report?
When I open Mozilla, Mozilla's Crash report screen comes up. After I sent the report, another Mozilla Crash report screen appears asking to send another report. I have dk what crash ID is. When I go to the summary report, it is incredibly long.
User Agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322 .NET CLR 2.0.50727;. PC Media Center 4.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729;. yie8)
Hmm, this is her nasty. We will see if we cannot solve it.
I would need a few details to help better, if the solutions below does not work. I need to know what options are selected in the reporter on the accident, and one of the crushing of the reports will also be very useful - don't you worry that it's long, useful data on why this happens can probably be found somewhere in there. See the Mozilla Crash Reporter article on how to find reports, "Reports outside Firefox display" section points to where you can find the reports.
But first, lets see if we can not get Firefox started without crashing - here is a link explaining how to start Firefox in Firefox to solve the issues in Safe Mode. Make sure that no instance of Firefox is running before you start Firefox Safe Mode - you can check this by pressing Ctrl + Alt + Delete to bring up the Task Manager, and under processes tab verify that there are no firefox.exe in the list. If there is, highlight it with the mouse and kill the process. Then start Firefox in Mode safe of Firefox as explained in this article.
For a first try, just to click on the button 'Continue in Mode safe' and see if Firefox starts.
If this brings Firefox to life, it is probably an extension, a theme (or a combination) causing accidents. Close Firefox and restart in Safe Mode and this time mark "Disable all add-ons" and click the make changes and restart"" button. This will disable all add-ons (extensions, themes and plugins) and restart Firefox in normal mode. If it starts, you can start allowing your modules one by one to find the cause of the accident.
When you have found the culprit add-on, you can again start Mode without failure of Firefox and disable all add-ons and then start Firefox in normal mode, uninstall the fisherman and reactivate all your other addons.Please post back here on the problematic add-on information (and all the details, you can find about it), so it can be studied further.
Let me know how the above work, and if I can be of further assistance. Detailed feedback is appreciated and helps us help more users with similar problems.
-
The application databases
Name: Firefox
Version: 31.0
User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; RV:31.0) Gecko/20100101 Firefox/31.0Reports of incidents for the last 3 days
All Crash reports
Extensions
Name: ArcadeParlor
Version: 1.0
Enabled: false
ID: {F32E7E42-9AFA-47CA-A0C4-D07EE651D404}Name: McAfee Security Scan more
Version: 1.0
Enabled: false
ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}Name: McAfee SiteAdvisor
Version: 3.7.1
Enabled: false
ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}Name: Unfriend Checker
Version: 1.0
Enabled: false
ID: [email protected]Graphics
Description of the adapter: Intel (r) G33/G31 Express Chipset Family
Drivers: igdumd64
RAM card: unknown
Device ID: 0x29c2
DirectWrite Enabled: false (7.0.6002.23200)
Driver date: 26/02/2009
Driver version: 7.15.10.1666
GPU #2 Active: false
GPU accelerated Windows: 0/1 Basic
Vendor ID: 0 x 8086
WebGL Renderer: Google Inc. - ANGLE (Intel (r) G33/G31 Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0)
windowLayerManagerRemote: false
AzureCanvasBackend: skiing
AzureContentBackend: Cairo
AzureFallbackCanvasBackend: Cairo
AzureSkiaAccelerated: 0Important change preferences
Browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
Browser.Startup.homepage_override.buildid: 20140716183446
Browser.Startup.homepage_override.mstone: 31.0
extensions.lastAppVersion: 31.0
network.cookie.prefsMigrated: true
places. History.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: trueJavaScript
Incremental GC: true
Accessibility
Enabled: false
Prevent accessibility: 0Versions of the library
NSPR
The expected minimum version: 4.10.6
Version: 4.10.6NSS
The expected minimum version: 3.16.2 based ECC
Version: 3.16.2 based ECCNSSSMIME
The expected minimum version: 3.16.2 based ECC
Version: 3.16.2 based ECCNSSSSL
The expected minimum version: 3.16.2 based ECC
Version: 3.16.2 based ECCNSSUTIL
The expected minimum version: 3.16.2
Version: 3.16.2Experimental features
We are sorry to hear that Firefox crashes. To better help you, please follow the steps below to provide us with crash IDs to help us learn more about your accident.
- Enter Subject: hangs in the Firefox address bar and press ENTER. A list of submitted Crash reports will appear, similar to the one shown below.
- Copy the 5 most recent report ID begins with bp - and then back to your forum question but that stick in the box of "Post a response. (Please do not take a screenshot of your plant, just copy and paste the ID image below is just an example of what your Firefox screen should look like)
Thank you very much for your help!
More information and additional troubleshooting steps are in the article Firefox plant - troubleshoot and prevent assistance fixing crashes .
________________________________________________________________________________
Start Firefox in Safe Mode to fix the problem and to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
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We have a problem with a freshly installed with CC 2014 and Acrobat Pro DC - Mac whenever we click on the output preview tool, Acrobat Pro DC instantly crashes. It occurs without worrying that press ready PDF we open. I tried to delete the folder/Library/Application Support / Adobe, but without success. the App said CC DC Pro Acrobat is installed, but the uninstall option is grayed out (I thought back to Acrobat Pro XI, but I can't do it yet). We use a local server to send updates of Adobe software, which could be the reason. Ideas accepted with gratitude as to how we can get insight into the output works again!
Known issue for PDF files that have an output RGB mode.
Version update of the software that will be released next month with the fix.
-Dov
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Firefox worked on my Windows 7 desktop. One day he gave me a report of crash at startup, I went through the troubleshooting procedures suggested. I tried restarting, upgrade, uninstalled and reinstalled, uninstalled and cleaned the files and the registry and deleted the files module then resettled but nothing works. It keeps giving a crash report on startup. I remember that my Symantec software gave a message that FireFox has been stopped due to an attack on my system. Ever since then, it won't work and I can't seem to cross the screen to crash at startup of FireFox.
Thank you for the report crash IDs. If you open the error reports and click on the 'Modules' tab, you will see that the first on the list in each case is "FLVSrvLib.dll". This module installs with various programs of Applian Technologies including Freecorder and Replay Media Catcher.
This crash is closely related to have BOTH software Applian software of security AND Norton. As no doubt you don't want spend away from Norton, you can remove or disable the Applian software as follows:
(1) uninstall and restart
If you have either of these programs and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.
Firefox will start normally after that?
(2) avoid auto-start
If you do not uninstall the program, a few others said using the msconfig program to stop execution at startup FlvSrvc.exe circumvented the problem.
See: http://windows.microsoft.com/en-us/windows/using-system-configuration
You may still need to restart to unload the software of your current Windows session.
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