Firefox crashes at random, leaving no crash info

Similar Questions

• Firefox crashes at random. Affected PC together. Something is accessing the hard drive

  Firefox crashes at random. Impossible to move on the screen, select all functions, cancel or enter data

  Affected PC together. Can't do anything on the PC.

  Something is accessing the hard drive. Hare drive the LED flashes quickly it's a running process.

  Shows details of the system;

  Plug-ins installed

  Shockwave Flash 11.2 r202
  Shockwave Flash 19.0 r0

  Shockwave Flash 19 is not compatible with your system.
  Remove all Shockwave flash.

  Flash Player (Linux) Version 11.2.202.540
  
  https://www.Adobe.com/products/flashplayer/distribution3.html

• Firefox crashes when I click on help > troubleshooting info

  Firefox has recently started to crash on certain Web sites. It started as a shockwave error or slow extension script. After my first reinstalled this problem stopped, but still would break on other sites. I completely reinstalled Firefox, started in safe mode, no plugins and it still crashes on some sites. When it crashes it does not offer a report of the accident. If I click on help > troubleshooting info, it crashes.

  We are sorry to hear that Firefox crashes. To better help you, please follow the steps below to provide us with crash IDs to help us learn more about your accident.

  1. Enter Subject: hangs in the Firefox address bar and press ENTER. A list of submitted Crash reports will appear, similar to the one shown below.
  2. Copy the 5 most recent report IDs that begins with a bp - and paste them into your response here.

  

  Thank you very much for your help!

  More information and additional troubleshooting steps are in the article Firefox plant - troubleshoot and prevent assistance fixing crashes .

• Firefox crashes when opening and randomly - Windows XP.

  What I saw, is that FireFox crashes on most start-ups. It also blocks at random. He experienced, he did this in safe mode, too. He has done this before that plug-ins have been installed, and he does it since FireFox 12 or 13 of FireFox.

  Curiously, my folder where incident reports SHOULD go is completely empty.

  Current version: 22.0

  What I'd do here?

  Hello

  Try disabling graphics hardware acceleration. As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

  You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

  Then perform the following steps:

  • Click on the orange top left Firefox button, then select the 'Options' button, or, if there is no Firefox button at the top, go to tools > Options.
  • In the Firefox options window, click the Advanced tab, and then select 'General '.
  • You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.
  • Now restart Firefox and see if the problems persist.

  In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

  • Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox
  • Update your graphics drivers to use hardware acceleration and WebGL

  This solve your problems? Please report to us!

  Thank you.

• Firefox crashes several times a day. I haven't found one yet. It crashes randomly, I guess.

  Firefox crashes. I think that Facebook is still running. I tried in safe mode and with all plugins disabled but it keeps crashing randomly. A few days without accidents at all. A few days three crashes in one minute.

  This seems to have solved the problem:

  Repair of TCP/IP stack for use with Vista or 7 options.

  Start - all programs - accessories and do right click on command prompt, select "Run as Administrator" to open a command prompt.

  Restore the default install WINSOCK entries: netsh winsock reset catalog

  Reset the battery TCP/IP IPv4 default installation. netsh int ipv4 reset reset.log

  Reset the battery TCP/IP IPv6 default installation. netsh int ipv6 reset reset.log

  Reboot the computer.

• Firefox crashed at random during the loading of a youtube video, and after you restart firefox no flash program wouldn't work on the browser

  I was watching a youtube video.
  Firefox crashes randomly.
  Restart Firefox
  Do not load the YouTube videos.
  Other Web sites that uses flash to not load.
  Tried the upgrade to a more recent flash, although 11.3 causes use of the CPU for a reason, so I upgraded to 11.2
  Videos do not load.

  Hello

  You can try to Uninstall and reinstall Flash. If the problem persists you can also temporarily disable Flash in (Alt + T) Tools > Addons > Plugins and try the HTML5 videos wherever possible. Most of the videos without ads embedded have equivalents of HTML5. You can also try opening the problematic sites in IE Tab + or IE Tab in Firefox.

• Firefox crashes randomly displaying webistes

  Only at random, 13 Firefox crashes when visiting a Web site. I checked for malware, and there is none. Safe mode means the same question. In addition, there are a few problems where Firefox would just stop responding. He wouldn't say no does not, but the program just hangs and I have to go into the Task Manager and kill the process. The new flash update would have something to do with it? Flash 11.3 due to serious problems with Firefox.

  This is a problem with the Flash plugin

  • http://crash-stats.Mozilla.com/report/index/823af164-9FC3-4bd7-A7D9-f47022120707

  You can check the problems caused by a recent update of Flash 11.3 and possibly upgrade to Flash 11.2 or 10.3.

  • https://support.Mozilla.org/KB/Flash-113-doesn ' t-charge-video-firefox
  • https://support.Mozilla.org/KB/Flash-113-crashes
  • http://blogs.Adobe.com/asset/2012/06/inside-Flash-Player-protected-mode-for-Firefox.html

• Firefox crashes randomly and without warning

  Hello

  I have a problem with my Firefox crashing constantly, any Web page I'm on. Sometimes it crashes after I've been online for a few minutes, sometimes it crashes immediately on startup. I just never know when it's going down, but he always does. I completed all the steps listed on the Web site of your support:

     Update your software
         Update Firefox
         Update your plugins
         Update Windows
         Update your drivers
         Update your Internet Security software
     Check for viruses or spyware
     Check to see if the crash happens in safe mode.
  

  I did all that, and the crash always happens in Mode without failure. I am still able to connect for a few minutes between the accidents, but as you can imagine is pretty boring. Your help would be greatly appreciated.

  Sara

  Of course, you have already read Try Firefox plant - troubleshoot and prevent assistance fixing crashes , creating and using a new profile.

  1. While in the questions to troubleshoot Firefox in Safe Mode also disable all plugins
  2. See troubleshoot and diagnose problems of Firefox_8-make-a-new-profile
     • backup your bookmarks and your profile (all folders and files) so that the information is not lost see also
       Restore backup bookmarks or move them to another computer
       Backup and restore Firefox profiles information
  • Your report for CrashID 378ad0fd-2553-4e86-a94b-5ebe22120414
  • Signature of Crash: memcpy | assemblePage

• Firefox crashes crashes on start

  It randomly started happening yesterday. I removed firefox itself, all the folders under program files, appdata, etc... Registry entries and I tried a clean install and it still occurs.

  Any suggestions?
  Firefox 41.0.2
  Win 7 Pro in a domain environment.

  I can confirm that the update of Invincea published in (bug 1219242) has solved the problem of Firefox crashing on the machine that this report was originally on.

  Thank you again once the team Mozilla / community!

• Everytime I open Firefox I get a message: "an attempt to change your home page has been blocked" and firefox crashes

  Everytime I open Firefox I get a message: "an attempt to change your home page has been blocked" and firefox crashes.
  I unintalled (on my MAC) and reinstalled twice. Makes no difference. Any suggestions?

  Could you try starting Firefox in Safe Mode? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

  Does not work if Firefox: Hold down the option key when starting Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any improvement?

  While you are in Mode without failure, you could copy a list of your extensions and paste them into an answer? The best place for this is the support information page - either:

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  Scroll down to the Extensions section, and then select from there until the end of the following table with the mouse and copy. Then paste into a response. It may seem a bit messy but don't worry, we're used to it.

  In addition, if you check your homepage settings, he changed? This article explains where to find that page preferences: start-up, homepage, tabs and download settings.

• container plugin Firefox crashes when you try to connect to GMail

  I changed my password on one of my Google mail accounts, and now I can not connect; Firefox Container Plugin breaks down. I put my new password, and then as soon as I put in the verification code, Firefox crashes. None of my other accounts for that. How can I resolve this - it's not a question of GMail.

  Because Flash is the more commonly used plugin, could temporarily block you Flash on Google. Here's how I suggest you do:

  On a search on google.compage, open the Panel of permissions of the Page Info dialog box using one of these:

  • Right-click the page and choose View Page Info > permissions
  • (menu bar) Menu Tools > Page Info > permissions
  • Click the icon of padlock or globe to the left of the address of the site > additional information > permissions

  In the upper part, find Adobe Flash and change the parameter block. This should apply not only in research, but also to the login page and Gmail.

  Does make a difference?

• Firefox crashes after I open a new tab

  Hello
  My Firefox crashes whenever I open a new tab (empty). The same phenomenon occurs in safe mode. Here are links to some of the latest crash reports:

  https://crash-stats.Mozilla.com/report/index/f0fce577-b53e-44BF-a8fa-f7a802150406
  https://crash-stats.Mozilla.com/report/index/176ae181-d394-4abb-a7f2-c792c2150406
  https://crash-stats.Mozilla.com/report/index/dc577bdc-adb4-47b9-9a0e-096442150406

  What could be wrong?
  Thank you.

  You might try using a new profile. It might be hard to go at least a whole day without your pets addons, bookmarks, and history... the bookmarks are fairly easy to copy.

  Create a new Firefox profile

  This is in addition and does not replace your existing settings.

  A new profile will be your plugins installed by system (for example, Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions or other customizations. It should also come with fresh data bases of completely fresh settings and a cache folder.

  Out of Firefox and start in the profile using Start Manager > Search box (or run) - type or paste the following and press ENTER:

  firefox.exe -P
  

  Do not delete anything here.

  Any time want to switch profiles, exit Firefox and return to this dialog box.

  Click on the button to create a profile, assign a name like April8 and ignore the possibility of changing the location of the folder. Then launch Firefox in the new profile that you have created.

  It might take some time to determine if the new profile works better than the old. If you want to import your Favorites from your regular profile in the meantime, here's how:

  You can use the dialog library (Ctrl + Shift + b or "Show all bookmarks") to access the restore feature. The trick is to know where to find your bookmark backups in your regular profile. After clicking on file... you can paste this into the space of file name and press ENTER to drill down to your profile folders:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  The semi-randomly-named folder that has your last backup is generally the one that ends with "failure". Click in that one, and then in the folder bookmarkbackups . Here you can choose the most recently updated to restore file.

  Important: restoring a backup bookmark clears all bookmarks currently in your current Firefox profile and replaces it with the contents of the backup file.

  In my view, it is also reasonable to install AdBlock Plus, Restorer of classic theme, and Status4Evar, like those who, by themselves, are not likely to be at the origin of this apparently rare problem. But I wouldn't add all your extensions to the time in the new profile, and if many show extensions system installed, you can disable those you don't actually use.

• Firefox crashes several times per day

  Hi all!

  From the last month or two, Firefox crashes now several times a day (even in Safe Mode). Firefox is fully updated, and my modules and Extensions.

  Yesterday, it crashed 14 times (which is average).

  System information:
  Windows 7 Home Premium
  Intel Core i7-3610QM CPU @ 2.30 GHz
  8.00 GB OF RAM
  64-bit operating system

  Information on the resolution of the problems:

  {

   "application": {
     "name": "Firefox",
     "version": "30.0",
     "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
     "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
   },
   "crashes": {
     "submitted": [
       {
         "id": "bp-56f4b9d3-7646-4804-b1f0-6b86a2140712",
         "date": 1405205216202,
         "pending": false
       },
       {
         "id": "bp-252f490e-dbc4-4b6c-89bb-abc7a2140712",
         "date": 1405205139899,
         "pending": false
       },
       {
         "id": "bp-728dabc3-d5ae-42cc-a7b3-5ef922140712",
         "date": 1405204414387,
         "pending": false
       },
       {
         "id": "bp-f4cf2971-3a0d-4737-b3e4-81c2f2140712",
         "date": 1405204325838,
         "pending": false
       },
       {
         "id": "bp-717ff5d6-7edf-49c7-956f-247e52140712",
         "date": 1405204300027,
         "pending": false
       },
       {
         "id": "bp-e0f0c131-39c9-40e3-b6aa-45c312140712",
         "date": 1405184955514,
         "pending": false
       },
       {
         "id": "bp-8f6e4e47-0363-48d2-a7ff-875b92140712",
         "date": 1405184937698,
         "pending": false
       },
       {
         "id": "bp-9245429c-ccfc-41fa-9edd-79baa2140712",
         "date": 1405184884426,
         "pending": false
       },
       {
         "id": "bp-5e91822b-8fc3-411c-bcf7-c753f2140712",
         "date": 1405184798033,
         "pending": false
       },
       {
         "id": "bp-db406fb0-7045-41a5-b42c-522db2140712",
         "date": 1405183704121,
         "pending": false
       },
       {
         "id": "bp-6c913909-d1ef-4773-9712-fa1b92140712",
         "date": 1405183678385,
         "pending": false
       },
       {
         "id": "bp-65a30f3e-da4a-406b-9bfa-8cec72140712",
         "date": 1405178435488,
         "pending": false
       },
       {
         "id": "bp-11fbb2a8-923f-4ab3-b577-6dbe32140712",
         "date": 1405178411720,
         "pending": false
       },
       {
         "id": "bp-968183f6-086d-430a-a993-f1d892140712",
         "date": 1405127322874,
         "pending": false
       },
       {
         "id": "bp-017688f8-afc7-4b90-8fa7-2be692140711",
         "date": 1405040514173,
         "pending": false
       },
       {
         "id": "bp-342b9f6c-3ffd-489e-ae1c-b5ac62140711",
         "date": 1405037808744,
         "pending": false
       },
       {
         "id": "bp-62c1ea5a-24da-421f-9983-9b09c2140711",
         "date": 1405037772426,
         "pending": false
       },
       {
         "id": "bp-a7227128-b4dd-4cd5-997c-b9f132140711",
         "date": 1405037229671,
         "pending": false
       },
       {
         "id": "bp-2d0b1114-0d86-4f2b-ba7d-20f902140711",
         "date": 1405037207333,
         "pending": false
       }
     ],
     "pending": 1
   },
   "modifiedPreferences": {
     "accessibility.typeaheadfind.flashBar": 0,
     "accessibility.browsewithcaret": true,
     "browser.cache.disk.capacity": 358400,
     "browser.cache.disk.smart_size.first_run": false,
     "browser.cache.disk.smart_size.use_old_max": false,
     "browser.cache.disk.smart_size_cached_value": 358400,
     "browser.places.smartBookmarksVersion": 7,
     "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
     "browser.startup.homepage_override.mstone": "30.0",
     "browser.startup.homepage": "https://www.bing.com/",
     "browser.startup.homepage_override.buildID": "20140605174243",
     "dom.mozApps.used": true,
     "extensions.lastAppVersion": "30.0",
     "font.internaluseonly.changed": false,
     "gfx.direct3d.last_used_feature_level_idx": 0,
     "network.cookie.prefsMigrated": true,
     "network.cookie.cookieBehavior": 2,
     "places.database.lastMaintenance": 1405257179,
     "places.history.expiration.transient_current_max_pages": 104858,
     "plugin.state.npitunes": 0,
     "plugin.state.npesnsonar": 0,
     "plugin.state.npesnlaunch": 0,
     "plugin.importedState": true,
     "plugin.state.npsitesafety": 0,
     "plugin.state.npauthz": 0,
     "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml",
     "plugin.state.npwlpg": 0,
     "plugin.state.npffwloplugin": 0,
     "plugin.state.npdeployjava": 0,
     "plugin.state.np_wtapp": 0,
     "privacy.cpd.offlineApps": true,
     "privacy.cpd.sessions": false,
     "privacy.donottrackheader.enabled": true,
     "privacy.sanitize.migrateFx3Prefs": true,
     "storage.vacuum.last.places.sqlite": 1405258871,
     "storage.vacuum.last.index": 0
   },
   "graphics": {
     "numTotalWindows": 2,
     "numAcceleratedWindows": 2,
     "windowLayerManagerType": "Direct3D 10",
     "windowLayerManagerRemote": false,
     "adapterDescription": "Intel(R) HD Graphics 4000",
     "adapterVendorID": "0x8086",
     "adapterDeviceID": "0x0166",
     "adapterRAM": "Unknown",
     "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
     "driverVersion": "9.17.10.2843",
     "driverDate": "8-21-2012",
     "adapterDescription2": "NVIDIA GeForce GT 650M  ",
     "adapterVendorID2": "0x10de",
     "adapterDeviceID2": "0x0fd1",
     "adapterRAM2": "2048",
     "adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
     "driverVersion2": "9.18.13.3788",
     "driverDate2": "5-19-2014",
     "isGPU2Active": false,
     "direct2DEnabled": true,
     "directWriteEnabled": true,
     "directWriteVersion": "6.2.9200.16571",
     "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 ",
     "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
     "info": {
       "AzureCanvasBackend": "direct2d",
       "AzureSkiaAccelerated": 0,
       "AzureFallbackCanvasBackend": "cairo",
       "AzureContentBackend": "direct2d"
     }
   },
   "javaScript": {
     "incrementalGCEnabled": true
   },
   "accessibility": {
     "isActive": false,
     "forceDisabled": 0
   },
   "libraryVersions": {
     "NSPR": {
       "minVersion": "4.10.6",
       "version": "4.10.6"
     },
     "NSS": {
       "minVersion": "3.16 Basic ECC",
       "version": "3.16 Basic ECC"
     },
     "NSSUTIL": {
       "minVersion": "3.16",
       "version": "3.16"
     },
     "NSSSSL": {
       "minVersion": "3.16 Basic ECC",
       "version": "3.16 Basic ECC"
     },
     "NSSSMIME": {
       "minVersion": "3.16 Basic ECC",
       "version": "3.16 Basic ECC"
     }
   },
   "userJS": {
     "exists": false
   },
   "extensions": [
     {
       "name": "Norton Toolbar",
       "version": "2014.7.2.6",
       "isActive": true,
       "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
     },
     {
       "name": "Norton Vulnerability Protection",
       "version": "12.2.0.5 - 1",
       "isActive": true,
       "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
     },
     {
       "name": "Troubleshooter",
       "version": "1.1a",
       "isActive": true,
       "id": "[email protected]"
     },
     {
       "name": "Windows Media Player Extension for Firefox",
       "version": "1.1",
       "isActive": true,
       "id": "jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack"
     },
     {
       "name": "HTTPS-Everywhere",
       "version": "3.5.3",
       "isActive": false,
       "id": "[email protected]"
     }
   ]
  

  }

  Each of these error reports is caused by something related to Covenant eyes monitoring

  You have something like that installed on your PC?
  Or is that what Firefox crashing on the CovenantEyes.com site?
  I had Firefox "blocks" repeatedly while this Web site has been opened in Firefox.

• Firefox crashes at startup, even after complete reinstallation. No add-on.

  Everytime I open FF, it freezes completely within 5 seconds. I uninstalled and reinstalled, I deleted all traces of its data using Revo uninstaller & FF, then reinstalled and still get the same results. I saw where malware can cause this kind of problem, so I ran full scans with Microsoft Security Essentials, Malwarebytes, security of Microsoft and Kaspersky Security scanner Scanner. They all came clean.

  I would love to submit an accident report, but apparently these accidents are not generating them. The only thing in AppData\Roaming\Mozilla\Firefox\Crash reports is an InstallTime file, as of today (the date of my last reinstall). I can not also add troubleshooting information, as FF crashes before I can add something.

  This is exactly what is happening: I run FF, sensitive whish for the first couple seconds. After that, it freezes completely and finally "(ne répond pas) ' is added to the title bar." A little later, Windows is displayed, asking if I want to find a solution. That's all.

  Win 7 Pro, FF 18.0.2.

  The FF window appear even when I tried to start it in safe mode (I had to kill the process), so I restarted my computer in safe mode, and it worked. Looking at msconfig to find what could be the cause of the problem, I found a suspicious entry I was able to confirm a malware that missed all the scans. For reference, it's in AppData/Roaming/Elryu/onmo.exe. I'm sure it was randomly generated names, but I think it's important to mention.

  Everything works perfectly now.

  Thanks for your help - mainly just, I didn't know where to start with my FF troubleshooting, cause I never had problems with it before.

• Firefox crashes at start-up since the update of FF 18

  After update automatically to FF18, Firefox crashes every time at startup. I read the article on Malware doing this, ran malwarebytes antibytes and kapersky but they didn't pick up anything. It's really a pain in the thigh.

  I was wondering if ayone else had this problem or someone had some advice on how to fix this?

  Thank you

  Hello dbs123FF, according to the accident report you presented it seems that the accident is malware associated with, as you have already suspected it. the malicious file on your pc, causing the crash is named yohgfrgg.dll (randomly generated file name).

  According to reports from other users, that it must be detected by the microsoft and kaspersky security scan security scan. If kaspersky did not work for you, try also to microsoft product:

  http://www.Kaspersky.com/security-scan

  http://www.Microsoft.com/security/scanner/default.aspx