Firefox crashes at startup and invites me to enter in safe mode. I then uninstalled (version 19.0) and now Safemode itself will not open.

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  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Try to rename (or delete) the file xulstore.json in the Firefox profile folder.

  You can use this button to go to the Firefox profile folder currently in use:

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  Hi Mitchell,

  This problem may occur because of file system corrupted or because of the conflict between certain third-party applications.

  You did any hardware or software changes on the computer before this problem?

  Method 1:
  I suggest you run the SFC (System File Checker) and check if it helps.

  a. open Windows Explorer.
  b. press Windows + X key , and then click command prompt (Admin).
  c. type the command: sfc/scannow , and then press enter.
  d. restart the computer and check.

  
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  Step 1:
  I suggest to return the item and start the computer in Mode safe. Check if it helps.

  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

  Step 2:
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  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

  
  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
  http://support.Microsoft.com/kb/929135

  Note: After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

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