Firefox does not not after update - impossible to find a solution

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• Firefox does not after clicking on the symbol, cannot remove firefox because it tells me that it is still open! Windows 7 64 bit

  Firefox does not at all. Would like to remove it and reinstall, however when trying to uninstall a message pops up that I need to first close firefox! In short: impossible to remove firefox, impossible to reinstall, cannot use it. Operating system Windows 7, 64 bit, Sony laptop computer VAIO PCG 81213 M. Firefox worked just fine before. IE works fine.

  This can help if you have had the same problem as me on the occasions.

  Right-click on an empty area of the taskbar. In the menu that appears, select "start Task Manager". Along the upper part of the "Task manager" window, select the 'process '. You will see a list of running processes. Scroll down the list until you see Firefox. Select it and press the 'end process' at the bottom right. Click 'end process' on the warning popup that appears. Firefox should disappear from the list. Now you should be able to start or to uninstall. If Firefox does not appear in the list at all so this fix is not for you. I hope this helps.
  Lozz

• For hp dv7 fingerprint reader works does not after update to 8.1 windows

  Hello

  I upgraded Windows 8.1 Windows 8.  Before updating the finger print reader worked. I used it to connect to websites in any browser Firefox. I also logged into windows with my fingerprint reader and the screen unlocked the same way.

  I have updated all the drivers according to the instructions on updatig before windows 8.1 and after update.  I checked that everything compatible with windows 8.1 again by the instructions before putting up-to-date.

  After that update the drive light will not read the finger scan and the light does not illuminate. I went to the control panel to check the driver and he was later. I ran the windows driver verifier and on the HP site checked for validity sensor driver is up-to-date.  When I open simple passage it says congratulations you can connect in the window by the touch of the finger. When I go on Internet sites I have red cells connected with simle pass, he now seeks to connect with the password "master."

  Any help would be appreciated!

  Thank you

  BattleAngelita,

  Welcome to the HP Forum.

  Does the SimplePass asks your for your master password Windows means that the program has survived the process of upgrading to Windows 8, 1 - somehow.

  You can start with the following:

  • Create a Restore Point > create a restore - Win7 Point ORcreate a restore point Win8 
  • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your laptop
    • Start the computer and connect
  • Check is SimplePass himself has sorted them.

  ==========================================================================

  You can try to update your SimplePass program to the latest version in the series of version 6.x.

  Before you do this, read and follow the instructions to export your Webcards in your .tsd file.  Regardless of whether the Web site connections are working right now; you need this backup in case you lose your HP SimplePass program (thanks to the complete removal / reinstallation or if corruption).

  Then, consider updating the HP SimplePass program to the latest version 6 series.  If you are already using the latest version, consider other options in the guide, including the "Repair SimplePass" procedure.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• 'Vulnerable' plugins are already updated. Firefox does not recognize updates!

  I've updated my VLC plugin to latest software version 2.1.3 and the plugin. Yet, Firefox says it is 'vulnerable' for no reason. I also stopped and restarted firefox after the update, and it did not have a hint of difference.

  In addition, Adobe Reader 9.5.5 is the version of Reader 9 and is perfectly fine according to my Add-ons Manager, but yet, it is also 'vulnerable' according to the plugin to update checkfor absolutely NO reason. When I've upgraded to Adobe Reader X many years ago that he did not at all with firefox as the plugin had serious problems and was not easy to use even outside firefox. I then reinstalled 9 and never returned.

  Why Firefox cannot recognize the plugins updated and said they are vulnerable, and yet gives zero why?

  Finally, if I go to the Add-ons Manager and click the "update now" in this page it only brings me to the page worthless telling me that the plugin was blocked, not knowing where to go to update. It's a really irritating problem that you will try the upgrade and you don't go to a Web site that will allow you to do so, it will take you to a page that says absolutely NOTHING of value.

  If you want to replace the VideoLAN\VLC\ program files that have not been updated with the win32, such as npvlc.dll Installer (and others?):

  You can get the Zip Package vlc - 2.1.3 - Win32.zip linked here and extract the content: https://www.videolan.org/vlc/download-windows.html

  If you do not want to I would consider a complete uninstall VLC media player 2.1.3 then a resinstall.

• Webcam works does not after update

  After a recent update on my Windows 7, no webcams work longer. Locate the can´t system, as are they connected werenâ´t.

  I have can´t reinstall the device drivers, because I have a Microsoft LifeCam VX-500, and its pilots are supposed to be a native component of Windows 7. I also tried with other devices, and none of them does not work either.

  After a recent update on my Windows 7, no webcams work longer. Locate the can´t system, as are they connected werenâ´t.

  I have can´t reinstall the device drivers, because I have a Microsoft LifeCam VX-500, and its pilots are supposed to be a native component of Windows 7. I also tried with other devices, and none of them does not work either.

  You can always reinstall drivers even if they are native in Windows. Go to control panel and open the Device Manager. Look down the list of all references to your webcam (video, microphone, etc.). They may appear with a yellow! mark indicating there is a problem with the driver, or they might not. If none does everyone try to enable 'Show hidden devices' in the view menu. For each entry in webcam that you find, right-click on it, select properties then driver. Click on the button that says "roll back driver". The earlier work driver should then re - install.

  If the Roll Back driver option is disabled which means there is no new driver installed. You can always reinstall the driver however. Right-click on each entry in webcam and select uninstall driver. When it is unplug your webcam. Reset is optional, if not plug your webcam into even once (in a port on the computer NOT to a hub) and Windows should re - detect and install the drivers again.

  In case it was an update of the driver who caused your problem when you rolled back each of the webcam drivers and tested the camera working again, go to Windows Update and look for the updates. The problem with the driver should appear again. From the screen to view updates (the one with the details on upgrades), right-click on the update of the webcam driver and select "hide update". After that it shouldn't bother you again.

• Fullsceen Slideshow works does not after update (2015.2)

  Hi-

  Since the upgrade to the latest version, I note that the slideshow widget full screen does not work. He works within the Muse app (although that it crashed Muse sometimes when using), and although it will display with the built-in preview of Muse, as soon as you try to make an overview of the slideshow browser does not at all, it's all white.

  To make sure that it wasn't a problem in conflict elsewhere on my site, I tried to create a new site of the Muse and the only thing that I add to the page is a slideshow full screen and leave all the default settings (photo galleries and everything) and still nothing loads at all except for the next/previous/counter options.

  Hi BLSMagazine,

  As I suggested above, have you tried to view your site on another browser?

  Kind regards

  Ankush

• G560 icons on the desktop appearing does not after updating drivers

  Hi all, after updating the drivers on my G560 related to volume up/down icons, and other features appear more on the screen. For example if I turn off audio or wlan (fn + f5) I can't see these icons. Is it possible to restore them? Thanks Giovanni

  re power management - install.

• Add-ons - works does not after update

  Since the update to Firefox 42, I had to refresh it and among a long list of other problems my modules do not work. When I click on tools > Modules I get the error message "cannot find server".

  How to solve this?
  Thank you.

  • 1 Download Firefox for all languages and systems v42 {web link}
  • 2 Uninstall Firefox on your computer {web link}
    DO NOT REMOVE your profiles.
  • 3 after that, restart the computer. Then, run the full installer.

• App update work does not after updating IOS 10

  Hi guys,.

  After the update my 6plus iphone to IOS 10 yesterday, I have a problem with the update of the applications on the Itunes store. Updates are not downloaded. IPhones shows it starts the download but nothing happens.

  Tried via 4G and Wifi but no difference.

  Help much appreciated.

  Thank you

  TBirdGarage

  Restart your iPhone, and then try again.

  1. Press and hold the sleep/wake button until the Red slider appears.
  2. Drag the slider to turn off your device completely off.
  3. Once the device turns off, press and hold the sleep/wake button again until you see the Apple logo.

• Phone no ID number does not after updating ios 10, showing "unknown"

  Hi, I have recently updated to ios 10 on my iPhone 5s, after which my phone in the tab displays "unknown". Also I am not able to change a put my number inside. How to solve the problem? Asked me again activate Facetime and iMessage.

  Hello Milan_Mumbai,

  I think I understand your unknown phone number display in your settings. Also, you are being invited to activate new iMessage and FaceTime. These two issues have started after the update to iOS 10. I know not when it can be on your iPhone is not behave as expected after an update. I'm happy to help you.

  If there is a problem with your phone number in the settings, it could impact the iMessage and activations of FaceTime. First of all, I recommend you restart your iPhone. Restarting may solve many unexpected behaviours. Please use the steps below to restart if necessary.

  1. Press and hold the sleep/wake button until the Red slider appears.
  2. Drag the slider to turn off your device completely off.
  3. Once the device turns off, press and hold the sleep/wake button again until you see the Apple logo.

  Restart your iPhone, iPad or iPod touch

  If the problem persists, follow the steps below.

  1. Make sure that you are connected to a Wi-Fi network or cellular data. If you use an iPhone, you will need the SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your operator, you might be charged for the SMS.
  2. Go to settings > general > Date & time and make sure you have properly configured your zone.

  If you get an error when you try to activate FaceTime or iMessage

  Have a wonderful day!

• Pavilion G6 2342dx, Wifi works does not after update driver recommended

  Hello. I have Pavilion G6 2342dx running Windows 8. Yesterday, I used HP support assistant to perform some recommended driver updates. Among the things to day was the device of Qualcomm Atheros Wifi driver and the driver of HP wireless button. Peripheral installed WIFI was 10... 222, 10... 212.

  After the update, my laptop cannot detect any wifi network. This shows simply 'no detected networks.' I also noticed that the light on the button wifi (F12) is always white If yes or no I activate flight mode or not. I get a message on the screen of property on the change in status of airplane mode. However, it doesn't seem to be actually toggle the wifi because of the sidebar, it looks like wifi is on but with the message "no media detected" persistent. In addition, wifi on the status bar icon is grayed out with a red x.

  I tried deactivating and activating the adapter without success. I tried to download and reinstall the driver (10... 212) with no luck. I even tried to disable, uninstall and then reinstall the device in Device Manager. System restore fails whenever I have it try. Interestingly, the last driver on the HP support Web site is the 212, no mention of the 222 pilot.

  Everyone has experienced the same? I would really appreaciate help on what I am completely stuck.

  Hi @futoji,

  Thanks for all the help. I finally resorted when you run the upgrade to Windows 8.1 and that seemed to take care of the problem.

• iMessage works does not after updating iOS 9.2

  My wife has an iPad Mini 4 (Wi - Fi only), and since the iOS installed 9.2 update, she could not use iMessage. It has an Android phone, but use iMessage on his iPad to text me on my iPhone.

  Going to settings > Messages and turn off iMessage worked. We read that a possible fix was to try this, reboot the device and turn iMessage on IT. Well, iMessage cannot be turned on ('switch' is not in the on position). Go to the home screen Messages shows a dialog asking for the activation of FaceTime. She puts his user name and password, and it hangs on. Finally, it returns a message that I don't remember everything now (without the unit in front of me), but something along the lines of FaceTime cannot be enabled at this time. Keep in mind, this is when in the Messages, she has not selected FaceTime.

  If anyone else has experienced this?

  FaceTime & iMessage must be active.

  With the help of iMessage

  http://support.Apple.com/kb/HT3529

  IMessage activation troubleshooting:

  http://support.Apple.com/en-us/HT201422

• BBM BBM works does not after update

  I've been using bbm well before the last update yesterday, when I updated to the new version (1.0.0.72), messages are not sent more and BBM seems to not work, anyone having the same number or found a fix? Thanks in advance.

  I have it working again, just uninstalled and reinstalled BBM, everything is back to normal now.

• How will I know if I have the latest version of Firefox? Firefox does not automatically update the latest version?

  I think that I have updated to the latest version (31), but where it shows that it is now running this version?

  See:

  • https://support.Mozilla.org/KB/finding+your+Firefox+version

• FM radio does not after update (23.4.A.1.232)

  Hi, I have just discovered that after the latest software updated to the FM radio without working more. Have anyone summer another faced the same question? If something related to the last update of the software?
  Thank you guys for the support.
  Giuseppe

  It might be an application running in the background using the phones microphone. When an application is using the FM radio microphone is cut off. Have you enabled for example 'Google Ok' of any screen?