Firefox tells me to upgrade to the latest version, but he says that he will not support a Norton program. I rely on Norton for PC security. Is this OK to do the update of Firefox without compromising the security of my PC?

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• so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?

  so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?

  Check https://helpx.adobe.com/photoshop/system-requirements.html

• I last Safari and OSX on my computer but Adobe says that it does not support my system and I should upgrade to the latest version. But I already have this installed.

  Try to get a trial of CC photoshop but Adobe say I need to update Safari.I am running Safari 9.0.1. It can't get more recent. I'm on OSX El Capitan 10.11.3 but it still won't let me download a trial version.

  You can try to reset your browser, and try to install Adobe Creative Cloud and share the results.

• I tried to roll back the last update of lightroom, but it says that it does not apply to me.  How to bring back the old version?

  I tried to roll back the last update of lightroom, but it says that it does not apply to me.  How to bring back the old version?

  Hi cherry_boy,

  6.3/CC 2015.3 Lightroom is now available - try to update to this version which includes the previous import feature, bug fixes and new support for photo/target device profile: Lightroom CC 2015.3 / 6.3 now available

  Concerning

  Pete

• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

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• I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

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  Hello

  What is the exact error you receive everything trying to uninstall this program?

  Try to Uninstall the program in a clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:

  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start and then click Run.

  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.

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• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
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  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have 1 2010 Macbook and I could not install the new OS. I'm on 10.6.8. and get an error message saying that it will not install on this computer. Thank you

  I wonder if my Macbook must be sent to the trash since I can no longer get updates to the OS. I have 10.6.8. When I try it tells me that they will not be installed on this computer. It works fine but I do not receive security and other software updates any more. What can I do?

  The computer has a value for someone who does not have a new OS X and does not use

  the last iDevices; Thus the old app from iTunes and stuff would be a good deal, as it is.

  Without more information on the model number and build year, propose any later version

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  However, without more information, such as the about this Mac can show you the

  Details on my side that are not lacking.

  • How to identify MacBook - Apple Support models

  {This page to support old shows original - and also new macbook 12 in. of retina series}

  What is your MacBook (13-inch, mid 2010) computer model?

  This is the May 2010

  Abandoned by July 2011

  Model identifier MacBook7, 1

  Model number A1342

  EMC 2395

  MC516LL/A order number

  The link to the support page above also includes how to identify the details in a separate link in it

  that tells how to find the serial number and other specifications. Sites such as the

  http://EveryMac.com include most if not all Apple product specifications.

  If the computer that you have is a MacBook 13-inch Mid-2010, he could run the new OS X

  However, if the old hard drive is full, saved from the old stuff, you want to get an external

  Hard drive and create an archive of it; Perhaps a clone of the complete system. However if you

  use a time Machine, which can help in some cases. The original hard disk can be

  have worn out, so it might be a good idea to replace it with a new larger capacity

  hard drive. In addition, chips of memory could be improved to higher total capacity, too.

  Those things would give the MacBook OSX current or most recent advantage.

  If the computer is far from the trash. Those who are still worth something, too, if sold at

  an individual and not some buy-TI - cheap.com. If you choose to be rid of the macbook:

  • What to do before you sell or give away your Mac - Apple Support

  • How to prepare your Mac for sale:

  http://www.thesafemac.com/how-to-prepare-your-Mac-for-sale/

  The browser upgrade: your model may use Mozilla's Firefox, he sees updates...

  • How to download and install Firefox on Mac - Mozilla Firefox Help:

  https://support.Mozilla.org/en-us/KB/how-download-and-install-Firefox-Mac

  Anyway, the computer is new enough to be of good use.

  Most of my friends is older than that!

• HP Photosmart 2610 says that it will not print, because the transport is stuck, but it is not

  my HP Photosmart 2610 all-in-one, said that he will not print because the transport is blocked. Well, he is not stuck. Yet, I can't print. I printed close to 20 000 cards because I bought and installed printer. What should I do? can you recommend a printer to buy. Looks like it's ready for the 'OS' yard HELP.  PAUL LACNY * address email is removed from the privacy *.

  Hello

  Perhaps he is worn and requires little (routine) maintenance (20,000 sheets is a lot of printing).

  As OEM HP is responsible for the good operation of the printer and their drivers. Check with
  HP support, their documentation online and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  There are three models, so enter-> Photosmart 2610 - in the link of the HP driver and select the version
  you have - then select your version of Windows.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Try to install an update to Adobe Flash Player version, but it says that I need to close a program

  I am trying to install a version of Adobe Flash Player update, but it says that I need to close a program.  I can't find the program nor do I know what that is, please help.

  Try to remove the current version of Adobe Flash in the first control panel. Restart and try again to install the new version.

• I have Zte Skate, can it run on Android 2.3.5, but he says that I can not download it from the Google game. Why is this?

  If you are unsure which model of phone is the following, it is the same one that Zte Monte-Carlo in UK. He say that my device is not compatible with it.

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• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• I loaded starlight 2 years ago and it didn't work. Now I want to load the latest version to view netflix and it will not

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  Hello

  I suggest you to refer to this link and check if it helps:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_programs/Vista-problems-getting-Silverlight-to-open-and/7ce33633-04fc-4EB3-bd28-a5453d6932b7

  It will be useful.

• How can I unlock my mobile, changed the password now, it's say that he will not. Tried various combinations.

  I have an Acer laptop with Windows Vista Premium.I changed my password now it won't let me log on, repeat the password wrong the previous password, I tried but still no joy.

  Hello

  This is the information from microsoft on you assist on passwords

  http://support.Microsoft.com/kb/940765

  except that we cannot help you

  read this microsoft's policy NOT to provide assistance to crack passwords:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

• I receive a notice to upgrade Fox Mozilla, but I understand that I will not be able to use my Norton Antivirus. I have to keep it. What should I do?

  Can I download the update for Foxfire, always run Norton antivirus in the background and use Norton on my search bar? Also, at the present time, videos streaming direct keep stop market.

  Hi, if missing the bookmarks toolbar, right-click in the bar tabs (but not on a tab) and tick/check bookmarks toolbar.

  If the Bookmarks button is missing, open the 3-bar menu > customize, customize and if you can see, simply drag a toolbar to the location of your choice, then exit to save. If the button is not there, try clicking on default settings. More here - controls customize Firefox, buttons, and toolbars.