Firefox won't let site view info that I asked, tried to unblock popups, nothing helped

I'm on the website The United HealthCare and tried to access their list of suppliers and it will not come to the top. The small arrow continues to spin as he works on it, but nothing happens. CHU said it was a browser issue.

You can try the following steps in case of problems with web pages:

You can reload webpages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and delete cookies only from Web sites that cause problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe

Tags: Firefox

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