Firmware Update Notification printers to Laser - real or HOAX?

I received an email listed starting from: Hewlett-Packard [email protected] that indicates an update of the firmware is strongly recommended for laser printers prevent malicious activity. I find nothing at HP about it. Is this update for real? I don't want to click on the link (Firmware Update enabled by default at this link):
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03102449). ) and end up being a victim of phishing or worse. Here is the content of the email:

Dear Dear customer of HP's LaserJet.

HP recently announced the possibility of a certain type of
unauthorized access to some HP LaserJet printers. The potential
This unauthorized access is for peripheral on a LaserJet
Public Internet without a firewall, or for LaserJet devices in one
private network, if a malicious effort is made by a party on the
private network to change the firmware of the device.

If no customer has reported to access HP, HP has
built a firmware update to minimize this problem. To get the
latest firmware for your product, access bulletin HPSBPI02728
SSRT100692 - some printers HP and HP Digital Sender, remote control
Firmware update enabled by default at this link:
http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c03102449

Then:
1. find your product in the table
2. If an update is available, you can click on the embedded link.
It will take you directly to the web page where the Firmware
update is available.

Update the firmware of your product by following the instructions included
in the Readme file for the firmware image. If you are a HP
Managed Print Service customer, please contact your managed
provider of printing services, which cannot install the update of the firmware
For you.

Because the safety of our customers is paramount to
HP, we reiterate our recommendation to follow best practices for
mounting devices. This includes placing them behind a firewall printers
and, when possible, firmware remotely disabling download capabilities
printers exposed.
Additional information is available at http://www.hp.com/go/secureprinting

Hello:

I would contact HP technical support on this issue, if you are not very sure.

Support bulletin seems legit to me.

As I was connected the HP support Forum, this bulletin web page acknowledged that I signed.

If it wasn't true, I doubt that this would have been possible, as these pages are tightly linked through HP Passport sign in System.

Also look at the list of models to ensure that yours needs updating.

If you decide to run the update, make sure that you follow all the procedures to the letter.

An update of the firmware which has gone wrong will permanently damage your printer and most likely makes it unusable.

Paul

Tags: HP Printers

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