First date 13 limit after opening.

Whenever it opens, the answer is "an unexpected problem occurred and the program must be closed. Installation has no problem, "successful Installation". HP computer with all hardware and software (Windows 8.2) checked to exceed the minimum requirements. Adobe Photoshop 13 loaded and works without a problem. I tried Windows trouble shoot, first opened, imported a video clip, and then in a few minutes, same problem, the program gives same message and closed.

I think I found a problem. Using Norton security. Norton said that adobe first 13 is a trust file. To make sure that I went to the icon on the desktop, click the right button icon, click Norton File Insight. Marks the file as a file of user confidence. Premiere Elements is now fully functional, open, close, import a file, sequence, save, etc. Problem was Norton, but no program indicated what the problem was. Also, note there is no problem to use Photoshop, without any additional intervention with Norton.

Tags: Premiere

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