First fall, when calling a recently saved project (Keyframe error)

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• First fall of 12 elements, all saved data lost on a new project.

  I was working on a short project that had many video and audio clips. About 3 hours in the first project elements 12 crashed. Now, it will not open the saved data. He simply said "an unknown error has occurred during the opening of the project" Am I GROUND? What should I expect as a regular from Adobe? More importantly, is there a method to recover the project? I am a new user of Adobe Elements and video editing in general.

  Thank you

  Jordan M-

  jordanmoorman84

  Thanks for the update and glad you are moving in your project of first Elements. But...

  Remember... you use first items 12/12.1 on Windows 7 32-bit. Under this condition, first elements 12 or 12.1 runs as an application 32 bit with all the limitations of a 32-bit system, namely maximum supported installed RAM = 4 GB which usually 3.2 to 3.0 GB or less available. This has major implications related to the chance for the greater realization of a project. First 12 elements is a 64-bit application in Windows ONLY when it is run on Windows 7, 8 or 8.1 64-bit. Under this condition, first 12 elements can take advantage of the 64-bit like application resources for these most important project at a greater frequency of success.

  Initially, you said that you were able to complete with success similar to the problem project projects under the existing conditions. At any time you mention no memory low message.

  The difficulty that seems to work for you involves virtual memory not physical memory (RAM). Virtual memory is disk space allocated for purposes of memory.  In view of recent developments, it would seem that the real difficulty for you is to install your first items 12/12.1 on Windows 7 64 bit with about 8 GB installed RAM. I'll go in a further analysis of virtual and physical memory and the/3 GB switch if necessary.

  Nice that you found a way forward in your projects (this is fine), please review and consider the foregoing.

  RTA

• First Pro CC hangs in opening a project file

  I use the first Pro CC for 1.5 years now. No big problems up to this but now all of a sudden a strange in opening a project file.

  Several other project files open as usual, but the last one I worked on, suddenly breaks down in the middle of loading of multimedia files.  Appears in an error like this:

  "Premiere Pro has encountered an error. [c:\ppro772\releases\2013.10\shared\adobe\mediacore\mediafoundation\api\inc\ "(and the rest of the way I am not able to see, it is cut)]

  I installed the latest version of the graphics driver today. I installed Premiere Pro 2014 some time ago but didn't really use it again. I tried to open the project in 2014 without success.

  Now, I just discovered that I can open the project in the automatic backup file a before-, the last! Subsequently, I saved the project with a different name, but try to re - open resulted in the same error again!

  No idea what could be the problem and what might help?

  If you are referring to the differences in the path of error, which is a function of what version of first, you, and part is because the path is truncated on some systems so that the essential is not displayed: keyframe.h - 146.

  This problem is caused by an update to iCloud of Apple which was published in September. Currently, the only solution to prevent future projects to be corrupt is to uninstall iCloud. That measure will rise not corrupted project. This knowledge base article provides options for the recovery of the projects: Crash with error keyframe.h - 146 when you open a saved project

• Adobe first Pro CC 2015 cannot open my saved projects

  I've created several projects in Adobe first CC 2014 they ran a lot and everything was going well until I installed Adobe first CC 2015.

  I installed Adobe Premiere Pro CC 2015 and the projects I created in Adobe Premiere Pro CC 2014 will not open unless I have them repeat manually. After I repeat their manually I get them to work and when I save it, it clearly shows that I saved (I even tried Save AS with a different name).

  When I try to open these saved projects (recently saved) in Adobe Pro CC first 2015, this is the error message I get.

  "This project contained a sequence that could not be opened. No preview of the sequence only preset file or codec might be associated with this type of sequence".

  Otherwise, I plan to start all over again. I helped somehow, but to start again is a real pain and I feel I'm wasting valuable time. Yet, I have 4 projects that must go through the same process.

  The second problem is when I select an element of the sequence or the whole project on the timeline to return as a sequence (no export) it will start to make but the yellow line above the timeline changes to green, and it never gives me the meter to percentage of how rendering is done. He just started playing in real time from the beginning of the clip or sequence.

  Any help out there?

  OSX Yosemite

  12 GB OF RAM

  GUI OF 4 GB

  Hi Sha,

  For the first issue, please see the document below.

  https://forums.Adobe.com/message/4626663#4626663#4626663

  For the second, you can mark in and out point on the timeline for the area that you want to display.

  Go to the Menu sequence > select rendered outside.

  This will help you make the yellow bars as well.

  Vinay

• First creates zero byte garbage files while saving, project file disappears / corrupts

  Hi guys,.

  I was faced with a strange intermittent technical problem with first saved project (and sometimes the After Effects project files).

  Case:

  -Editor opens a project.

  -After a while as major successes of the editor "Save."

  -A file named strangely appears in the save location without extension (a long string of characters separated by hyphons).

  -Sometimes, this garbage file disappears, and the project is saved. Other times, this file remains and original project file disappears and the Editor doesn't even know!

  -If the editor hits record once again, a message box appears indicating the file has been modified since the last save - hit Cancel or OK.

  This question has meant that we have lost from the project files and had to recover backup automatic and/or creative cloud sync folder.

  Sometimes, it saves ok!

  
  

  This is what the strange file looks like.

  

  I don't know if this problem is related to the software Adobe, Mac os or Linux, but we have only run into it using the Adobe software.

  Sometimes, after effects up an error related to that as well, forcing you to either "save under", or incremental save.

  

  It's a network editing environment - all customers are macs Mavericks, working from a Ubuntu Linux via SMB server through gigabit ethernet. All clients are authenticated on the server to the same user admin directory and creating masks are 0755 in SMB settings. SMB.conf also has some setting parameters: socket options = TCP_NODELAY SO_RCVBUF of IPTOS_LOWDELAY = 65536 SO_SNDBUF = 65536

  Op-locks are disabled at the side Server (I thought it might be to do with oplocks).

  Someone at - it ideas?

  Or maybe someone could explain to me the process behind the scenes of what happens when the first runs a backup?

  Glad to hear that it is not me to become crazy, but unglad you meet it!

  Recently, we have replaced SMB with NFS as the Protocol for the sharing of our main RAID and cache, and since then this problem occurs is no longer.

  This points no doubt the way Adobe apps with SMB. I have a feeling that it is something to do with oplocks or something behind the scenes that denies access PP for the project file to crush them.

  TBH, as a bonus NFS will be like a rocket to planet bliss Editor. It's a good beast. Unfortunately I do not know how the Windows implementation is good (I know certainly that only windows 7/8 corporate customers are able to access NFS shares, which is a disappointment for most).

• Handful of sequence data contains incorrect values when loading the saved project

  Hi people!

  
  

  I ran into a problem where my values of sequence data are not correct when you open a project with an instance of my effect plugin.

  The values look good if I manually inspect when they are flattened and written in a fine when handle memory and restore AE sends PF_Cmd_SEQUENCE_RESETUP once the backup is complete.  But when I open / load the saved project, the values are not correct.  In other words, my logic flattening/unflattening works within the same session, but during the loading of a saved project, the flattened data is incomplete or has bad values.

  I write several objects to the handful of flat sequence data, and I was wondering if this could be the cause.

  The flattened sequence data manage memory looks like this:

  [[type struct A] [type struct b] [b] of type struct] [struct type b] <.. .arbitrary number of struct type BS... >]

  NB of struct type B varies, so when I ask AE for a handle of memory, I have this:

  size_t flatSequenceDataSize = sizeof(structTypeA) + (sizeof(structTypeB)* numberOfBStructsNeeded);
  PF_Handle flat_seq_dataH = suites.HandleSuite1()->host_new_handle(flatSequenceDataSize);
  
  
  

  Then, to write the data to the handle:

  structTypeA myDataA = <... populate struct values ...>
  std::vector<structTypeB> allStructB_V;
  <... populate vector ...>
  
  void *flat_seq_dataP = suites.HandleSuite1()->host_lock_handle(flat_seq_dataH);
  
  structTypeA *structA_P = reinterpret_cast<structTypeA*>(flat_seq_dataP);
  memcpy(flat_seq_dataP, &myDataA, sizeof(structTypeA));
  
  structTypeB *structB_P = reinterpret_cast<structTypeB*>(flat_seq_dataP);
  
  //offset pointer by the size of the first struct in the handle
  structB_P += sizeof(structTypeA);
  
  for (A_long vectorIndex=0; vectorIndex < allStructB_V.size(); vectorIndex++) {
      *structB_P = allStructB_V.at(vectorIndex);
      structB_P+= sizeof(structTypeB);
  }
  
  out_data->sequence_data = flat_seq_dataH;
  suites.HandleSuite1()->host_unlock_handle(flat_seq_dataH);
  
  
  

  When I access the handful of sequence data loading stage, the first struct in the flattened handle has correct values, but all following structs have false values.  I check if the handle is always the right size (I save the size of the handle inside the first structure) and it is indeed the correct size.  I wonder if AE doesn't like how I write from the structB to the handle.

  I'm doing something wrong here?  Is there a better way to store data of arbitrary sizes?

  Thanks for your help!

  -Andy

  Ah, I missed actually a significant error in your pointer arithmetic! You're actually in the land of UB ("undefined behavior") with your code!

  You add byte offsets to a pointer type, which is doomed to failure if you don't know what you're doing.

  If you have

  structTypeB * structB_P = reinterpret_cast(flat_seq_dataP);

  and do you

  structB_P += sizeof (structTypeA);

  most of compiler that turn into something like this:

  structB_P = (structTypeB *) ((unsigned char*) + sizeof (structTypeA) * sizeof (structTypeB));

  Wrong in your case (in most cases actually).

  Or more simple put:

  If you have a pointer

  structTypeB * structB_P =...

  and you do:

  structB_P += 3;

  It actually means

  structB_P = strucB_P + 3 * sizeof (structTypeB);

  already!

  Try running your pointer to an unsigned char * or another type of 1 byte basis and then make the increment, and then recast.

  Here's a site with more information on this:

  http://StackOverflow.com/questions/15934111/portable-and-safe-way-to-add-byte-offset-to-an y-pointer

  It could then look like this (on the top of my head, did not check!):

  void * flat_seq_dataP = suites. HandleSuite1()-> host_lock_handle (flat_seq_dataH);

  structTypeA * structA_P = reinterpret_cast(flat_seq_dataP);

  memcpy (myDataA, sizeof (structTypeA) & flat_seq_dataP);

  structTypeB * structB_P = reinterpret_cast(reinterpret_cast(flat_seq_dataP) + sizeof (structTypeA));

  memcpy (structB_P, allStructB_V.data (), sizeof (structTypeB) * allStructB_V.size ());

  out_data-> sequence_data = flat_seq_dataH;

  Suites. HandleSuite1()-> host_unlock_handle (flat_seq_dataH);

• Have 13 on PC elements. Although I can hear audio on video playback in HD Writer AE 3.0 when I start a new project and add video to the first edit there is no audio. Tried to help but could not find an answer to my problem. Can anyone help?

  Have 13 on PC elements. Although I can hear audio on video playback in HD Writer AE 3.0 when I start a new project and add video to the first edit there is no audio. Tried to help but could not find an answer to my problem. Can anyone help?

  I'm glad you found the solution in one of my suggestions, Jon. Please mark this question as answered. Thank you!

• Error on startup: "most recently used project does not exist on the drive to this place.

  Premiere Pro 2015 generates the above error when it starts. From what I can tell, first is looking for the project on a network drive where it no longer exists.

  Why first looking for the project most recently used when it starts?

  What configuration settings dictate whether or not the first should look for the most recently used project or where to look?

  Hello Zach,

  Go to first Pro Preferences > general and check if the "At Startup" Drop down is set to "most recent Open."

  In addition, reference version of Premiere Pro and the operating system that you use.

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• First 12 items: Opening / closing very slow projects

  I recently installed Premiere Elements of 12 on my MacBook Air and noticed that when you open an existing project or close any project, it will take about 30 seconds to perform the task (multicolored circle of spinning).  It seems to open a new project.

  I had the first elements 11 installed on this computer and opening / closing the projects has been very rapid.

  I read on another post that someone else noticed this too.  Is this normal?

  I think I'm good now.  I have no complaints about the performance now that this problem has disappeared.  2013, MacBook Air, i5, 4 GB RAM, 128 GB SSD.  Only performance issues that I play back video 720 p/120 fps which I can live with given how little I shoot 120 fps.

  Usually no lag or performance problem, but it is the fastest computer, I used it with elements so maybe I don't know what Miss me :)

• 7.10 Skype crashes when called or calling on Windows 10

  After the recent update, Skype has started planting when calling or called.

  Here is the error message record:

  Name of the failing application: Skype.exe, version: 7.10.0.101, time stamp: 0x55e99095
  
  Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
  
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  Updated to version 7.11.0.102 solved the problem.

• error when calling NtSetTimerResolution in NTDLL 1097. DLL

  I get 1097 error when calling NtSetTimerResolution in NTDLL. DLL. why?   I scoured most of the posts on this forum describing the 1097 error and tried the solutions without success.

  This is a link to the function prototype (copied below) that I adapted in the node call the attached vi library (you will be asked to locate NTDLL. DLL on your system when opening it)

  NtSetTimerResolution and NtQueryTimerResolution are defined as follows. All hours are stated in hundreds of nanoseconds.

  NTSTATUS NtSetTimerResolution (
  IN ULONG RequestedResolution,
  IN BOOLEAN defined.
  ON PULONG ActualResolution
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  The desired timer resolution. Must be the legal scope of the system timer values supported by NT. The standard x 86 systems it's 1 to 10 milliseconds. The values that are within the acceptable limits are rounded to the next higher standard x 86 HAL millisecond limit. This parameter is ignored if the Set parameter is set to FALSE.

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  This is TRUE if we ask a new resolution of the clock, and FALSE if the application is indicating that he hasn't needed a resolution already implemented.

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  I was using a copy of NTDLL. DLL C:\Drivers\I386\SYSTEM32\NTDLL here. DLL (version 5.1.2600.1106)

  instead of C:\WINDOWS\system32\ntdll.dll here (version 5.1.2600.5755).

  An observation aside Interestingly enough, I did, when I tried to put the old version in C:\WINDOWS\system32 to see if it was just a problem of dependence, rather than a version number, I couldn't do it!  I tried renaming C:\WINDOWS\system32\ntdll.dll C:\WINDOWS\system32\ntdll.dll.old and immediately a replacement c:\windows\system32\ntdll.dll pop up would be in his place! I even tried to drag / drop of C:\Drivers\I386\SYSTEM32\NTDLL. DLL C:\WINDOWS\system32\ntdll.dll, it seemed to replace, but a system of security immediately replaced it with the latest version.   WinXP is smarter than I thought, or maybe something like Microsoft Windows Defender Antispyware installed by our company does this.

  In any case, I've confirmed lateer version is necessary because when I copied C:\WINDOWS\system32\ntdll.dll to C:\Drivers\I386\SYSTEM32\NTDLL. DLL, it also solves the problem.

  You might well ask why I did not use the correct version in the first place - well not knowing where he was, I only noticed the old version when I searched for it with my Google Desktop.

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  In fact my matlab file works well. At the end of the matlab code, data must be included on the photo. And it is. But after the image is shown, my labview breaks down, and when I reload the labview, it only invites me 'the last time you run labview, it is not stopped normally. The following files are automatically saved and are available for recovery.

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  I would say the matscript DLL that you copied on the removal and run a repair on the LabVIEW installation to see if that replaces the missing files.

• Creating Windows DVD gives me an error; not a supported file type, a TI could not be imported. It is a film of saved project. How should I do?

  Creating Windows DVD gives me an error; not a supported file type, a TI could not be imported.  It is a film of saved project. How should I do?

  Hi jsims313,

   

  Welcome to Microsoft Answers Forums.

  We would like to get more information about you to help solve your problem. You better, please answer the following questions.

  ·         What is the format of the movie saved project file?

  ·         When you get this error message?

  To publish and burn a movie to a DVD, you must have Windows DVD Maker, which is included in Windows Vista Ultimate and Windows Vista Home Premium. You also need a DVD burner.

  1. Insert a DVD recordable or rewritable Virgin into your DVD burner.
  2. Open a project in Windows Movie Maker.
  3. Click file, and then click Publish Movie.
  4. Click DVD, and then click Next. Creation of DVD Windows opens.
  5. All the steps to create a DVD using Windows DVD creation.

  Publish a movie in Windows Movie Maker

  http://Windows.Microsoft.com/en-us/Windows-Vista/publish-a-movie-in-Windows-Movie-Maker

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Vista stops working in iTunes as soon as he plays the first track when importing from CD (APPCRASH). Help!

  Windows Vista has stopped working error back in iTunes as soon as it reads in the first track when importing CD and must close the program (APPCRASH). I uninstalled and reinstalled a newer version of iTunes (currently empty) several times. Also, ran the CD diagnostics in iTunes and seems OK. I'm on Vista Home Premium Edition. If it helps, I saved the CD Diagnostics in ITunes and the Windows APPCRASH info. I spend several hours of research and try to understand it. Any ideas?

  Thank you for your response. I actually solved this suddenly. I've had my laptop plugged into a port replicator to access devices. I decided to try to unplug, restart and try again. It worked! Do not know why the replicator program caused crash but it seems to work...

• Files not appearing is not in the recently saved files

  Hi all

  the last two weeks, I created and saved the files .doc in a folder in my documents, when I open the folder the new documents do not exist. All older documents and those that were recently modified are not affected.

  I can access the files by author in the recent documents list, check the properties and the save location is correct. Also if I try to send one of these documents from Windows Mail to join the files also are missing. I can save the file to the desktop and send it from there ok.

  Thanks in advance, Dave.

  Hi Dave,.

  Thanks for the reply with more information.

  As you mentioned, you were able to launch the recent files through Kingsoft writer, I suggest you start the same files through any other application such as Microsoft Word or Wordpad. Check if you are able to view the files.

  If you are able to run the files through any other application, I suggest to rename the files that you recently saved and check the results.

  The query can also post in the forums of Kingsoft support for more information.

  http://BBS.kingsoftstore.com/forum.php

  Hope this information helps.