First Pro C 20141 crashing from that video is imported

Signature of the problem:

Problem event name: APPCRASH

Name of the application: Adobe first Pro.exe

Application version: 8.1.0.81

Application timestamp: 5426694c

Fault Module name: vidcap.ax

Fault Module Version: 6.1.7600.16385

Timestamp of Module error: 4a5be085

Exception code: c0000005

Exception offset: 00000000000016a 0

OS version: 6.1.7601.2.1.0.256.48

Locale ID: 4105

Additional information 1: 4e58

More information 2: 4e585bbb5de0374ebb122afe33680fb4

3 more information: 2bf0

Additional information 4: 2bf0dfd7878ba2e9e99f058666e5c5f5

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

If the online privacy statement is not available, please read our offline privacy statement:

C:\Windows\system32\en-US\erofflps.txt

Any suggestions? The application crashes when only video is imported or a project is opened with existing video files it contains.

If the folder 'Profile-' exists not when the first launch, the program will always create a new. In fact, the issue of deleting or hiding existing preferences: first writes a new and fresh copy. This measure determines if corrupted prefs were the cause of the problem.

By removing the new folder, you're actually invalidate the test. Please remove preferences one more time, then allow the application to launch without doing anything (except by selecting 'create new project').

But I doubt that will solve the problem. A search for the new module failing (devenum.dll) took me to this page: first Pro CC 20141 has stopped working - Win 7 64 bit.

Please try to switch only software Renderer [file > Project Settings > General]. If that keeps the accident does not happen, then please report your exact model of the graphics card and the version of the graphics driver.

Tags: Premiere

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