First Pro CC 2014 crashing at the start of the application, exhausted solutions?

Similar Questions

• First pro CC (2014) problems with the audio on the .mts files

  Hello

  He is a recent problem I had when trying to play some clips in first Pro CC (2014), I import the entire private folder and some game clips as normal and others seem to have ignored audio. This causes the second half of the video for do not have audio in there at all because it's boots upwards initially. I don't know even where to start by trying to solve the problem, the only thing I've done is re import the files and put them into new folders to change the destination, it was imported from.

  Any advice would be extremely useful as it is above all preventing me from getting any work.

  Thank you!

  Hi amber1992,

  I will suggest you to go ahead and clean the media cache and cache media files folders manually.

  MAC OS: Click the go menu > go to files > ~/Library type, and then click ok. This open the user's library folder and then access the Application Support > Adobe > commune > media Cache and the Cache of media files. Delete all the files in these folders.

  Windows: C:\Users\username\AppData\Roaming\Adobe\Common or you can click on the Start button and search for type %appdata%\microsoft\windows\sendto and the Roaming folder > Adobe > commune > media Cache and the Cache of media files.

  Once done the project again and check.

  Kind regards

  Vinay

• First PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears.

  Install the 30 day trial version, but first PRO CC 2014 closes after the launch, it happens after the selection / creation of a new project, the main interface is displayed for a few seconds, then everything disappears. How to fix?

  Hello

  Go to c: program files * 86:common: adobe: sl hide, rename the cache sl

  Go to c: program data: adobe: store sl: rename the store sl sl old store.

  Right click on first pro and run as admin.

  Thank you

  Arjun

• First pro cc 2014 crashing when you try to view the media browser

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi sheila,

  Please refer to the thread. Same issue has been take n care of:

  Adobe first Pro CC crash

  First Pro CC, CC 2014 or 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

  Hope this will help you.

  Concerning

  Megha Rawat

• First Pro CC (2014) crashing during a sequence

  I just did a clean install of OS X Yosemite and installed Creative cloud on my MacPro 2008. Whenever I make a new sequence or open a saved draft of Premiere Pro CS6, first Pro CC 2014 still crashes. I don't know what is happening because before I upgraded to OS X from Mavricks, I used Premiere Pro CS6 without any problem at all. Help, please! Thank you!

  Here are my MacPro settings:

  

  Here are the errors I get:

  

  That empty space is usually said this:

  

  OK I seemed to "solve" the problem. I have two video cards on my MacPro:

  

  I have a monitor Setup three with two monitors on the 2600 XT and a single on the 6870. I disconnected the two monitors on the 2600 XT and created a new sequence and it does not crash. Not quite sure what's happening with this because this has never been a problem while I was running Adobe Premiere Pro CS6. I still don't want to run an installation monitor three but the 6870 does not support three monitors. If all goes well, there is an Adobe update that will correct this problem.

  Is it possible that first will not try to use the other video card?

• Premiere Pro CC 2014 crashes at the start with sequelae

  Hey, I tried almost all the suggestions I've seen on the forums except the re-installation of my OSX.

  At Pref Delete, Permission, writing and reading, creative cloud reinstaling, used the creative cloud cleaner, started in safe mode, update the "CUDA" video drivers, I even went in the plugins folder, deleted file is stuck, it will start after that, but if I just click on file in the menu it crashes instantly and if I righclick on a file that sound on a sequence it crashes... I don't really know what else to do! I hope someone could help me!

  Here is my card and my crash report

  Model name: MacBook Pro

  Model identifier: MacBookPro10, 1

  Processor name: Intel Core i7

  Processor speed: 2.7 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 8 MB

  Memory: 16 GB DDR3 1600 MHz

  Status: Ok

  The system version: OS X 10.10.3

  Chipset model: Intel HD Graphics 4000

  Bus: integrated

  VRAM (dynamic, Max): 1024 MB

  Color LCD:

  Display type: LCD retina

  Resolution: 2880 x 1800 retina

  Retina: Yes

  Per pixel: 32-bit color (ARGB8888)

  Name of the media: APPLE SSD SM768E media

  Size: 750,42 GB (750,418,227,200 bytes)

  Media type: SSD

  __________________________________________________________________________________________ ___________________________

  Process: Adobe Premiere Pro CC 2014 [1452]

  Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC

  ID: com.adobe.AdobePremierePro

  Version: 8.2.0 (8.2.0)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Premiere Pro CC 2014 [1452]

  User ID: 501

  Date/time: 21:10:26.142 2015-06-01-0400

  OS version: Mac OS X 10.10.3 (14D136)

  Report Version: 11

  Anonymous UUID: 6BA711B7-4D71-3935-2250-E77176DE1873

  Time since started awake: 760 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0x00007fff61cbffff

  VM regions near 0x7fff61cbffff:

  Battery 00007fff5f400000-00007fff5fc00000 [8192K] rw-/ rwx SM = PRV thread 0

  ->

  00007fff61cc0000-00007fff61cf7000 [220K] __TEXT r-x/rwx SM = COW/usr/lib/dyld

  Request for clarification:

  / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro CC 2014.app/Contents/Plug-Ins/Common/SurCodeAC3Encode.bundle/Contents/MacOS/SurCodeAC3Encode CC

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 libstdc ++.6.dylib 0x00000001010c8891 0x1010c8000 + 2193

  1 dyld 0x00007fff61ccf871 ImageLoader::recursiveInitialization (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 305

  2 dyld 0x00007fff61ccf6f8 ImageLoader::processInitializers (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 138

  3 dyld 0x00007fff61ccf969 ImageLoader::runInitializers (ImageLoader::LinkContext &, ImageLoader::InitializerTimingList const &) + 75

  4 dyld 0x00007fff61cc5063 dyld::runInitializers(ImageLoader*) + 89

  dlopen dyld 5 0x00007fff61ccc1d1 + 578

  6 libdyld.dylib 0x0000000105e3d857 dlopen + 59

  7 com.apple.CoreFoundation 0x000000010123c9c8 _CFBundleDlfcnLoadBundle + 152

  8 com.apple.CoreFoundation 0x000000010123c190 _CFBundleLoadExecutableAndReturnError + 528

  com.apple.CoreFoundation 9 0 x 0000000101259242 CFBundleGetFunctionPointerForName + 50

  10 com.adobe.ASLFoundation.framework 0x000000010089aaaf ASL::Module:GetProcAddress(std::string_const&) const + 383

  I simply delete this file premiere*.app-> SurCodeAC3Encode.bundle, because in my case - it crash at startup.

• First Pro CC 2014 crashes on laptop HP EliteBook Folio

  I just installed the 2014 at CC Pro first later on a Hewlett Packard EliteBook Folio 1040 G1 laptop. It has processors Core I7, 8 Gig ram and Windows 7 64 - bit OS SP1. Whenever I have start the first and load a project, the program crashes as soon as the project finishes loading. I run a similar setup on a VAIO laptop older (Core I5, 6 Gig ram, Windows 7 64 bit OS with SP 1) and it works fine. The source material is on a portable player with Western Digital Passport 2 terabytes and I can move it from one laptop to another. If anyone else has had a similar experience and if yes, how did you deal with it?

  See you soon

  David

  Hi Mowbray,

  Please, try the steps mentioned below and check if it works for you.

  1. launch Premiere Pro and create a new empty project, go to the menu file > project settings > Renderer and change the mode only software rendering engine, remove previews if you receive a prompt and then try to import the clip again.

  2. If step 1 fails or the software rendering engine only mode, go to Menu start, and search for the Device Manager, go to display maps and do a right-click on the graphics card to select the option to update driver software, on the next screen, choose "Browse my computer for driver software", then choose "Let Me pick from a list...". "and in the list, select"Standard VGA graphics cards. You may need to change the resolution of your screen and once done restart the machine again.

  Launch of Premiere Pro and import the video to check.

  Kind regards

  Vinay

• First Pro CC (2014) crashes if I try to find some images/scrub/create an empty sequence, please help

  Hello, this is my first time asking for help here, I have been going around forums and web in general for hours, and can't find a solution to this. I really hope someone can help me with this.

  Whenever I have try and open a project Pr CC 2014 on my Mac Pro I get the "sorry, a serious error has occurred which requires Adobe Premiere Pro to stop. We will try and save your current project. »

  People usually ask for as many details as possible, so this effect: This is a project that I started on my MacBook Pro retina so when opening on my desk he invites me to locate images. Once I find the first file, as soon as my mouse passes on the clip (to the point that rub should be evoked) I get the warning and it stops. I tried to open a new blank project, which doesn't close, until I go to import images and even once, it crashes only when the mouse is moving the clamp to rub. I tried to find the images in the finder to evade the media browser, and this allowed me to select the clip, but crashes once I tried to import it. I thought that maybe the film has been altered, so I tried other clips with the same result. Also, it crashes if I try just to create a new sequence, with images at all in the project.

  All my other Adobe apps (SOUL, Pl, Ae, Br, Ai, Ps, Lr, Id, Mu) are working properly. I've uninstalled and reinstalled Pr and SOUL twice now. I followed the advice of others and renamed/reset/deleted preferences, plugins in the library and the adobe folder in users/user_name/Documents. I have ensured that I have read/write access in all folders. I am running Yosemite on my desktop, but is so my laptop and Pr runs perfectly on that. I never had this problem with Pr CC before 2014, so I hope that this is not a hardware issue.

  I also tried turning off and on again!

  I reached the end of my tether and considers indeed defeated by this problem. I really hope someone out there can understand what is happening on Earth!

  Mac Pro (early 2009)

  2 x 2.26 GHz Quad - Core Intel Xeon

  11 GB 1066 MHz DDR3 ECC

  ATI Radeon HD 5770 1024 MB

  and

  MacBook Pro (15 inch, early 2013 retina)

  Intel Core i7 2.7 GHz

  16 GB 1600 MHz DDR3

  Intel HD Graphics 4000 1024 MB

  Hi Man0fst331,

  Try the following:

  • Sign out of the creative cloud, restart Premiere Pro, and then connect
  • Update all GPU drivers
  • Preferences of the trash
  • Check Adobe preferences files are read/write
  • Remove the media cache
  • Remove plug-ins
  • If you have a GPU from AMD, make sure that CUDA is not installed
  • Repair permissions
  • In sequence settings > video previews, change the codec to one that corresponds to your images
  • Cut any third party material
  • If you have a GPU CUDA, ensure that the Mercury playback engine is not defined on CUDA, OpenCL
  • Disable the App Nap
  • Reset

  Report if anything here has worked for you.

  Thank you

  Kevin

• First pro cc 2014 crash

  I just tried to use cc pro first 2014 for the first time,

  But it opens until I'm starting a new project

  then he gives me 3 seconds and disappears as if it was never open

  Any help?

  Hi Elireo,

  Please try the steps and check them off below the results.

  (1) go to the SL Cache under C:\Program Files (x 86) \Common Files\Adobe\SLCache and rename it to old_SLCache

  (2) go to the Sl under C:\ProgramData\Adobe store and rename this folder to the old_SL store. (Program data are usually hidden under Windows)

  Show hidden - files-Windows help

  Restart the machine and launch the product to check. It will be useful.

  Kind regards

  Vinay

• First Pro 5.5 crashes in the middle of launch

  Last night, Premiere Pro started literally disappear without a trace (without an error dialog box). At first, I opened the Task Manager to kill the usual components of Adobe I often have to manually force stop an accident of Adobe, but none was there. So I did the obvious thing and restarted the computer. Does not solve the problem. It was 11:30 last night and I had a couple of hours of editing to go. Was desperate to avoid a clean install! So I created a new user account on Win 7, started that and low and behold, he launched! Of course my presets and other customizations are gone, but you know what they say, "a port in a storm! So, I was thrilled that I didn't stay up all night, but I'd love to be able to avoid having to use a workaround. Looks like some sort of Pref file for me. Any help would be greatly appreciated!

  This gives a try... Reset preferences = press/HOLD Ctrl + Alt + Shift keys at the start of program

• Adobe Premiere Pro CC 2014 crashing

  Hello

  I use MBP with OS X 10.9.4, 16 GB of RAM with two hard drives, 480 GB Sandisk SSD and the stock 750 GB of HARD drive.

  My MBP is model of early 2011 (8.2) with graphic AMD Radeon HD 6750 with Intel HD 3000 card. I use Thunderbolt 27 "external display with a resolution of 2560 x 1440. My project is configured to use OpenCL Mercury acceleration.

  Video files, I'm editing are Apple ProRes 444 sitting on the HARD disk drive.

  My first Pro CC 2014 crashes all the time. Today it crashed 3 times, telling me there was a serious problem and that first has to close. He managed to save the work. On the fourth crash, the application simply refused to play the clips, I tried to stop, but it wouldn't, forcing me to force them to leave the app.

  Another thing I noticed is that as soon as I click on "Open a project" from the home screen, that it takes something like 5 sec before the project is displayed. It's a small project, so it should open immediately, the way that it used to open in the past.

  If it is relevant, I installed the only plugin for first and it's pure Video Pro.

  I don't know what has past but Premiere Pro (the one before 2014 CC CC) used to be solid on this machine.

  I'd appreciate any help with this question since obviously something bad happens.

  All the best,

  Goran

  I think I have the solution...

  I completely removed the first Pro folder under user > Documents > Adobe and so far it seems to have solved the problem.

  I of course supported my projects and that deleted this folder. So far it seems that it worked.

  I'll know for sure in a day or two, but after constantly if crush, first has collapsed for the last 4-5 hours of work.

  Goran

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• First Pro CC 2014.2 frequently crashes when switching between programs

  I started to program frequent crashes in first Pro CC 2014.2 Mac OS 10.10.3 on my Mac Pro 2013. This problem occurs when I switch to another program, say word or Adobe Audion back to Premiere Pro. I have the dialog box "we're sorry" and the application breaks down. About 50% of the time when this happens - when I reopen it the application that it hangs again - and then on the 2nd re - open it is successful. It's really annoying my workflow to worry about a crash whenever I have spend in AE or hearing. I uninstalled all the plugins, uninstalled and re-installed PP, erased the media cache and reset the preferences. Happening every day on this machine. FYI, I have an iMac 2013 running the same operating system that opened the same project files without this issue - it seems that it is specific to this machine for some reason any...

  Hello

  I suggest the following:

  • Hing-while-working-Mac-OS-x-10-9-and-later/ http://blogs.adobe.com/kevinmonahan/2014/09/10/Premiere-Pro-CC-freezing-on-Startup-or-Cras
  • Run a repair of permission to drive on your startup disk, and
  • Reset the folder permissions and ACL error | Apple support communities

  Thank you

  Regalo

• Premiere Pro CC 2014 crashing and sinking on the documentary Film project

  We worked first on this documentary film for months.

  As we reach the end it starts to really get bogged down and crash a lot.

  The equipment is

  iMac 27 inch 3.5 GHz Intel Core i7 end 2013 model

  Apple Cinema HD Display

  32 GB 1600 Mhz DDR3 RAM

  Graphics NVIDIA GeForce GTX 780 M 4096 MB

  Internal 1 TB SSD drive

  We perform first Pro CC 2014.0.1 and stayed there because we do not want to upgrade the software at the heart of the project.

  The media are all on the external hard drive. It is a USB 3.0 connection. There is a lot of images that we are working with.

  We have a few After Effects compositions that are related to the project and we have exported those that are made under QuickTimes to try to stop coming bogged down us.

  Any advice on how we can manage this problem of crash and freeze would be very much appreciated.

  We don't have the money to upgrade the computer, and it works pretty well for us so far.

  Here are the things we made:

  Make a smaller timeline because we were working on one that was the whole film.

  Off the secondary monitor and disconnected.

  We are looking to move the cache rendering off the external drive on a thunderbolt drive, but I fear that this may take some time.

  Any recommendations would be greatly appreciated.

  Split the elements of reading/writing is rather a key to get a smoother operating out of PrPro. Alternatively, put things on a big RAID-0/5, this kind of thing is covered on the

  Page of Tweaker...

  http://ppbm7.com/index.php/tweakers-page

  And I highly recommend that you take a look. Their info is not only "we believe...". «... but many sequences of test results carefully much running on many machines with all kinds of pieces of hardware & pieces.» You can also sign up, download the test PBM and run it on your own machine. It takes only a little while to do so and with the recorder application which included and show results to them, you can get a very good breakdown on where your machine is ok... and where the points of congestion occur.

  I think it would be good for you right now... you must have things to do, not guess and try things.

  Neil

• First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440

  First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440, he earlier showed the error message (41) and supposed to restart the program. After trying to restart first a few times to update my system, reinstall creative cloud and first pro CC 2014.2 nothing has changed at all. What else could I do to fix the problem? The previous version before upgrading the first works. Thanks in advance for an answer to help him...

  Go to C: > Windows > System32 and rename the file OpenCL.dll to 'OldOpenCL.dll '.

  Then launch first and let me know if this helps.

  Thank you

  Regalo