Adobe first Pro CC crashes after update

Similar Questions

• First Pro CC crashing after the importation of the media

  I just built my first PC a few weeks ago for the sole purpose of editing with first Pro CC, but every time I have import any media and try to use the view, the program crashes. As long as I do not import, the program does not crash. After I imported, it will be crash without worrying if she still a picture or a video.  I even tried to load the project "Eagles_Doc_Final" which gives to Adobe, as practice and which will crash immediatelysince there is already media imported.

  
  

  I'm about to start an assistant job in editing my work and I need to start training at home with first since I've only used Final Cut in the past.

  My system:

  Trial version of first Pro CC - I really want to buy a subscription, but I can't even make it work.

  Windows 7 Home Premium - make all updates using the Update window.

  Processor - Intel Core i7 4790 K - updated drivers using version 2.0 driver Intel (r) update utility

  Motherboard - GIGABYTE GA-Z97X-UD3H -Bios is version F5. There is an update F6 and F7, but do not know if it would be necessary?

  GPU - no - I wait to see how fast first Pro CC is without using a GPU for acceleration. I read that I have doesn't have a GPU to run the program. Is this correct?

  This is the error I get...

  "Adobe Premiere Pro CC has stopped working"

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.1.0.81

  Application timestamp: 5426694c

  Fault Module name: devenum.dll

  Fault Module Version: 6.6.7600.16385

  Timestamp of Module error: 4a5bded7

  Exception code: c0000005

  Exception offset: 00000000000016a 0

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: ec5a

  More information 2: ec5adb2545b190cc19da7bdfa78d5bf1

  3 more information: 52eb

  Additional information 4: 52eb6b5eb5247c23714f771b797ebaa7

  and this is the error in the event viewer application.

  General

  Name of the failing application: Adobe first Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c

  Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

  Exception code: 0xc0000005

  Offset: 0x00000000000016a0

  ID of the process failed: 0 x 1114

  Start time of application vulnerabilities: 0x01d00202f06d1b2f

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: C:\Windows\system32\devenum.dll

  Report ID: 3bf56dba-6df6-11e4-9734-74d435e5c333

  If anyone can help point me in the right direction, I would gladly appreciate it. I don't want to jeopardize anything with this new job because I couldn't get this to work.

  -JR

  Hi jacobrivera68,

  Before importing anything, go to file > project settings > General and change the GPU acceleration for playback (software only) Mercury engine and see if that fixes the problem.

  Thank you

  Regalo

• Adobe first Pro CC crash at startup

  Hello I have a problem when I open Adobe first Pro CC it crash and I get this error

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.2.0.65

  Application timestamp: 5486db4a

  Fault Module name: ImageRenderer.dll

  Fault Module Version: 8.2.0.65

  Timestamp of Module error: 5486b5ee

  Exception offset: 00000000001f5342

  Exception code: c000001d

  OS version: 6.1.7600.2.0.0.768.3

  Locale ID: 1031

  Additional information 1: 0b2d

  More information 2: 0b2df4702c3fc6489bf922fb8e966350

  3 more information: 3e3d

  Additional information 4: 3e3dc964c555afa850b3ab3b520ac7e3

  Problem event name:	APPCRASH
  Name of the application:	Adobe QT32 Server.exe
  Version of the application:	8.2.0.65
  Timestamp of the application:	5486d9b1
  Name of the Module for error:	ImageRenderer.dll
  Fault Module version:	8.2.0.65
  Module Timestamp error:	5486b0a8
  Exception offset:	c000001d
  Exception code:	001e5343

  OS version:6.1.7600.2.0.0.768.3Locale ID:1031Additional information 1:0a9eAdditional information 2:0a9e372d3b4ad19135b953a78882e789Additional information 3:0a9eAdditional information 4:0a9e372d3b4ad19135b953a78882e789

  I have reinstall the first I turned off my hd 4600 graphics card and no effect I hope someone can help me

  Hello

  This error report occurs generally if you do not have Service Pack 1 installed. The SP1 installation and see if it is resolved.

  Thank you

  Regalo

• Adobe first Pro CC crashes on startup after upgrading to new computer screens

  Hey everyone, I'm tech-savvy so go ahead and throw detailed responses to me. I've recently updated for Windows 8.1 because first Pro CC (version 7.2.1) crashed at startup of Windows 8. After the update to Win8.1, it worked fine with my old 19-inch full-screen VGA monitors. However, after I installed the new HD widescreen monitors yesterday, I opened the first Pro and it starts very well and is stable until he treats a video file. If I'm fast enough, it will correctly import a file from the media browser, but as soon as it 'deals' video in the browser media or video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried all the tricks in the book, especially to change the refresh rate of the monitor down from 144 Hz to 60 Hz, tried to use an HDMI instead of DVI - D cable and tried to reinstall Premiere Pro (restart the computer to the appropriate in the process places) and tried to adjust to return with no acceleration GPU (only the mercury software). Nothing seems to work. Here are the specs of my computer:
  CPU: AMD FX-8120, GPU: 1 GB GDDR3 Dual AMD Radeon HD 6670 each in its own monitor output via DVI - D Dual Link, the monitors are ASUS VG248QE 24 "resolution 1920 x 1080 p @ 144 Hz, 7200 RPM Western Digital HARD drive running.

  TRY:

  Disable a video card driver.

  Set up 2 monitors of the same card.

  Its a starting point for troubleshooting I.

• Adobe first Pro CC crash

  I have recently upgraded to adobe Premiere Pro CS5.5 and some time CC, it was working fine, then all of a sudden a random crash appears saying 'Adobe Premiere Pro CC has stopped working' and no solution is then found by force, she leaves. I restarted my computer, and still the error occurs whenever I run the sequence that I'm working on. It is very furstrating!

  I use the first Pro CC

  I have installed the latest updates

  Windows 7

  I use Dxtory for my images and the codec is a Codec Dxtory video to 29.97 and .avi files

  

  Hey kids,

  I read through all of this, as I had the same problem. Robert has actually almost got the answer, but I did change my RAM and update the driver for my GTX780ti as he suggested.

  This is what worked for me. Automatic backup is the culprit. TURN IT OFF. I save anyway, and I suspect most of you save constantly as I do, most of the time unconsciously. It is not necessary for the automatic backup if you condition yourself to save all the time. When you go to restore, automobile except wants to crash this party during the party. Auto save every five minutes that means crash will be available soon. This especially happens when you use things like auto levels and shadow in light to pull up some Sun videos and you have the temporal smoothing detect way upward, with stage and automatic backup is just that you are going to make. DOH! It crashed again. I saw it will automatically record and I was just clicking an effect for my cuts just before turning back to make effect. Automatic backup just wants in the way of production.

  No more accidents because I close auto reduction.

  I had an i7 hexcore, 24 GB of ram, win 7, ASUS ROG RADR as my boot PC, 2 X 4 to drive 7200 RPM SATA III RAID0.

  I will be rebuilding my hackintosh with two 750 GB Samsung SSD RAID0 SATAIII EVO as boot drive and I think the same thing will happen with auto backup. Just turn it off and learn how to save on a regular basis. I have no idea why, I even use auto backup since I save almost all the time. (I'm brooding?) I was a bit paranoid, opting to save right after a record until I figured this out. I was going to clear the preview files and make them again, and then I realized, AutoSave is not necessary.

  If the first plant again regularly, I guess I'll be wrong but since I turned off auto save. no crashes.

  Also, FYI. Windows sucks and you better stop the updates and I finish a little annoying program which will choke first, AE and anything CPU and memory intensive. It is called "Trusted Installer". What to do after the updates. This computer stifles rarely and Yes, it was stuffy big time today. Windows will appear eventually your settings to download and install updates you don't want to, since they do it and you will have to cut them again. Can I change on either but Windows has some issues with hiccups over the playback head. I turned off all the antivirus/antispyware. This hiccups never goes away. I leave also all drives on because that Dreamweaver crashes all the time if you do not have a custom power profile. I have a little less total 17TB. I am now air conditioned myself to change the options for "diet" when I'm done for the day for if I have not, I will shorten the life expectancy of my hard drives nice.

  Adobe, this is the second program send me problems to the point that it costs me power time and serious brain. I had the brain power to spare, but I would rather put my job playing in games like this. For now, I work around your bugs. Everyone, stop automatic backup and learn to save, save, save even in your sleep. I will dream about the recording of tonight. I'll post the accident report but it's almost 05:00, and I would have done a few hours ago.

  I hope this helps.

• Adobe first Pro CC find NO UPDATES :-(

  Hello

  My problem is, that the creative cloud does not update "2015.2" for premiere pro :-(:-(

  I hope someone can help me! Please, I beg you!

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  - and added the step https://forums.adobe.com/thread/1529654

• First pro CS4 crashes after loading project, any suggestions?

  He used just crashes and I just would open first back and it would eventually charge and be ok. Usually take two would be trying to load. But now it actually crashes my computer! I can get it to load after several attempts, but waiting for restart my computer isn't cool! I am running XP proffesional.

  Thanks in advance

  A few times, he must focus on the many different possibilities and then throw those that do not apply, or do not resolve the problem. Often it strikes immediately, but other times, a lot of detective work remains to be done.

  Good luck

  Hunt

• Impossible to reinstall Adobe first Pro CC trial after accidental uninstallment

  I can't reinstall from creative clouds and I'm looking to edit a video. I uninstalled because the program would be near the start by an accident and I could not use the software. Thank you for the answers!

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

• After effects CC accident leads to first Pro CC Crash

  Hello

  Major panic goes here...

  I was in the middle of a montage using first Pro CC 2015 and has decided to use After Effects to stabilize a clip... Still fails to load (crashes on loading MediaCore) and this in turn freezes first.  I use the Task Manager to close the two apps, then try to run that Premiere Pro but keeps locks even begin to load the usual elements that tend to see ((ExporterAVI, etc.))

  Tried to uninstall first using cloud creative but that no longer works!  He insisted I had the first running, but it was not...  THAT makes wonder if this was the cause behind it does not quite...  In any case, I've used the cleanup tool to remove the first and am currently download first Pro CC of the Cloud...

  While I hope it will work, is there a history of this debacle over there among the other sick CC?

  I'm running a Windows PC with 10 because the OS...

  See you soon

  Steve

  Please check if this helps First Pro CC Crash at startup

  Adobe Premiere Pro CC 2015 crashing in the fix for windows 10 - YouTube

  or you can contact our support for him is resolved.

  https://helpx.Adobe.com/support.html#/top_products

  Concerning

  Stéphane

• Today, update Adobe first Pro CC 2015.1 and it hangs at startup

  Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: DNxHR.dll

  Fault Module Version: 2.1.0.9

  Timestamp of Module error: 55352343

  Exception code: c000001d

  Exception offset: 000000000000f4c9

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: b14f

  More information 2: b14f0bb255ff1fda75b2218f14e23e1b

  3 more information: 1a8d

  Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d

  I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!

  I have Windows 7 (64-bit) SP1

  Graphics card: Asus Nvidia GEforce GT730 2 GB

  Before the update, body works very well and now cannot start the application.

  Help, please!

  Hi Nic,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Adobe first Pro CC unusable 2014.2 - Crash

  Hi, just upgraded to the Premier CC Pro 2014.2 and it is unusable.

  All the drivers updated, Windows 7 Pro. Intel Core i7 8 GB of Ram 64 bit

  Application blocking in usually 1-2 minutes of the launch at random moments:

  Import transparent PNG 900px wide - instant crash

  Similar size non-transparent PNG - no crash importing instant, can add transitions, but breaks down less than 2 minutes

  Video - instant crush on Preview in the browser to import media

  Create colors matte - instant crash

  Examples as follows:

  Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a

  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

  Exception code: 0xc0000005

  Offset: 0 x 0000000000000004

  ID of the process failed: 0x1ff8

  Start time of application vulnerabilities: 0x01d0297d48ce56a9

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: unknown

  Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a

  The failed module name: igdrcl64.dll, version: 10.18.10.3960, time stamp: 0x54299cb8

  Exception code: 0 x 40000015

  Offset: 0x00000000000b7a16

  ID of the process failed: 0x83c

  Start time of application vulnerabilities: 0x01d0297bd75304ee

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

  Path of the failing module: C:\Windows\system32\igdrcl64.dll

  Yes, you need to back the SOUL as well to avoid problems of codec, etc..  When the back/update, check and make sure that your project file type associations and the format are correct - especially when you have several versions of the software installed.

  Adobe has recently added the dll cuda for installation 2014.2, (I guess to provide comprehensive support in all areas).  You will have to address specific settings in the Nvidia control for the application.

• First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  It was working fine until I updated my operating system. I tried to reinstall the software. I tried to update my graphic drivers.

  Hi P.Ava,

  Please also try to delete / disable any antivirus or firewall software installed on the system.

  Please update if it works.

  Thank you

  Sandeep

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• Downloaded first Pro CC opens briefly, then crashes with "Adobe first Pro CC stopped worki.

  Downloaded first Pro CC opens briefly, then crashes with the message "Adobe first Pro CC has stopped working".

  Make sure all your drivers are up-to-date.

• Hello, how can I get the update for adobe first pro 2003?

  Hello, how can I get the update for adobe first pro 2003?

  No, the original CS will not work on Windows 7 and old products are more supported, anyway:

  Error: Unavailable activation server | CS2 or Acrobat 7, older products

  Mylenium