First Pro CC will not import the .mov files

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• First Pro CC will not import ANY audio file, be it a mp3 or a part of a mp4 video (or other formats)

  Any audio or video file that I drop at first will appear almost immediately with the window

  Audio compliance error

  Movie compilation error.

  Unknown error.

  

  When I check the log error/events (little red X in the lower corner) this window says:

  ' 21/11/14 09:47:28 disc error has occurred while trying to access the following files:

  \\ipsse01\home$\myusername\AppData\Roaming\Adobe\Common\Media cache Files\filename.mp3 44100.cfa ".

  (The file is on my desk)

  This happens at all, even that current audio files windows comes with in the folder 'Sample Music', I tried those too to nothing does not.

  I am at a total loss. I'm new to first pro, but these are generic file formats, so I don't think that the problem is with the file. I have not tried to reinstall because I have to go to our one network administrator / computer specialist (who is also the accountant of the company) so that it can enter the username admin/pass in the pop-up box and she's often so busy. I try to avoid listening to it, if I do not need to (which unfortunately I tend to always have to do a lot)

  For reference, I'm under Win7 Professional 64-bit, 8 GB of RAM and a processor i7 - 4610M @ 3 .00GHz.

  Hey Kevin,

  I had earlier tried to do, but it still doesn't work. Then the company we use for large it projects, suggested pointing where media cache files are saved to a new location, excluding my sync account (which is always saved on my hard drive) and a folder on the hard disk that has not been synchronized with the network. That seemed to fix finally!

  Thanks for all the help and answers, if I really appreciate it!

  -Neila

• Lightroom will not import the cr2 files

  I'm trying to import CR2 files in Lightroom and it is said that "certain import operations were conducted not.» The following files were not imported because they could not be read", then it will display the file name. I saw on the forum where it is perhaps a mistake to write, but I don't know where to go to change these settings. I use an iMac on the latest OSX and the most up-to-date CC. I'll be the first to admit that I'm not an expert with the product.

  You go to your operating system (Mac Finder) and change the permissions on the folder to READ & WRITE permission. Which folder? The folder specified in the import in Lightroom under Destination dialog box.

• First Pro CC will not play audio video file

  I tried to edit videos recorded with Bandicam in first Pro CC. The video file itself is fine, when I play it in Windows Media Player all withdrew, but once that I get it into a sequence in first Pro CC despite it showing the audio track and turning the volume to maximum, there is no sound! How to pick up the audio I know is there?

  Bandicam read #10 http://forums.adobe.com/thread/954394 for possible hellp

• First Pro CC will not recognize the second monitor

  Greetings:

  I'm having a problem with the help of my second monitor to the output in CC PP.  I did the following based on another post:

  Try these two steps to check the transmission is enabled:

  1. go in the program monitor Panel menu > check "Allow to pass" is checked.

  2. go to Preferences > reading > check your 2nd monitor is present and active.

  What I get when I do it is a black screen that covers the top left of my screen at 1920 x 1080, the size of my other monitor.  When I save a project and use my second monitor for a sign, say under my belt, I'm able to drag the Panel above and use it, but when I save and reboot, the Panel is always on my primary monitor:

  Model name: iMac

  Model identifier: iMac13, 2

  Processor name: Intel Core i5

  Processor speed: 3.2 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 6 MB

  Memory: 32 GB

  Boot ROM version: IM131.010A.B05

  Version of the SCM (System): 2.11f14

  NVIDIA GeForce GTX 675MX:

  Chipset model: NVIDIA GeForce GTX 675MX

  Type: GPU

  Bus: PCIe

  The PCIe track width: x 16

  VRAM (Total): 1024 MB

  Provider: NVIDIA (0x10de)

  Device ID: 0x11a2

  Revision ID: 0x00a2

  ROM revision: 3707

  Exhibition:

  iMac:

  Display type: LCD

  Resolution: 2560 x 1440

  Per pixel: 32-bit color (ARGB8888)

  Main screen: Yes

  Mirror: Off

  Online: Yes

  Integrated: Yes

  VP2365WB:

  Resolution: 1920 x 1080 @ 60 Hz

  Per pixel: 32-bit color (ARGB8888)

  Display serial number: RDC104500162

  Mirror: Off

  Online: Yes

  Rotation: support

  I tried different confgurations in Preferences-> reading, but get the same result every time.  I have to force quit when I get the black box, I'm unable to access other options of PP.  Anyone encountered this, and if so, is there a solution?  I saw that there was a problem of "transmit", but that does not solve this problem.  Thank you!

  I don't hate replying to my own post, but I thought I'd post here how I solved my problem in case someone else ends up here with a similar one.

  To be clear, I have 2 monitors and when I activated transmit full playback screen would be superimposed on my workspace creation on monitor 1 even though I had specified to monitor 2 in my video device in the preferences > reading.

  It seems that during the last few months (I have a vague memory of it), I decided to check the "improvements" in the way Mavericks managed multiple monitors. I created two spaces in Mission Control, this is how Applications in the dock wins a menu extended options in the menu contextual (the one that appears when your right click the application icon in the dock). I knew that this extended menu was there because the site of Apple told me.

  From the OPTIONS menu on my 2 monitor setup are then ASSIGN to > all workstations; OFFICE ON DISPLAY 1; OFFICE ON DISPLAY 2; NONE.

  After trying the various options to see if the operation was consistent with the explanation of Apple and if I wanted to work with spaces, I decided that I don't have not so I removed the spaces that I created in Mission Control.

  Remove the deleted spaces these additional options ASSIGN to THE menu even though I wasn't aware of this at the time.

  A few days later, I went to allow the TRANSMISSION when editing in Premiere Pro (that I had used successfully before) than having the problem described in this thread. I stupidly credited this problem for a recent update of CC and in the release of 2014 CC does not correct it, I started to look elsewhere.

  Cut to the end and the way - after proving that a new Mac user account test does not show the problem, I have returned to my user account, active areas in control from Misson, changed the menu ATTRIBUTE to None for Premiere Pro (default), then the TRANSMISSION function worked correctly, showing a full picture has been assigned to the correct window.

  OK, the last paragraph may suggest I knew what to do but I have not, I had spent a lot to research in the library of the user to search for differences, until I came across this.

• Will not import the Raw files after...

  My MacBook Pro has a large part of this memory maximum... To free up space that I deleted some of the LR (Version 6.5 Camera Raw 9.5) keep on your computer to work with smaller files...

  Now, I wanted to go back and import some of the original RAW files from an external hard drive and LR does not recognize or products are imported...

  What I so can't do this solves so I can work with the... original RAW files?

  You cannot correct the error "file not found" by importing. It's 100 percent the wrong thing to do in this situation.

  You must reconnect the photos in Lightroom by following the instructions here: Adobe Lightroom - find folders and files moved or missing

• How can I recover a .ts file that will not import into Movie Maker? The .ts file works fine in Media Player... help

  How can I recover a .ts file that will not import into Movie Maker?   The .ts file works fine in Media Player... help

  Hi Stuart,

  We understand that you try to import a .ts file to Windows Movie Maker. However, Windows Movie Maker does not support this file type. You can click on the link below for more information on what file types are supported by Windows Movie Maker:

  Can what types of files I use in Movie Maker?

  Kind regards.

• create dvd Windows will not import the mp4, how to get around it, someone knows?

  create dvd Windows will not import the mp4, how to get around it, someone knows?

  It must convert your mp4 to WMV format video, and then add the wmv in Windows DVD Maker.

  There are other formats supported by Windows, but I chose WMV format because it is the most reliable and foolproof format for Windows.

  You can google for a free video converter. No need to buy one, unless you are a 'huge' in the making of films and others.

  I use Prism video converter. It's free.

  I'm not fan of movie maker. Prism is what I need it to do.

  http://Prism-video-converter.en.softonic.com/

• Window Movie Maker will not import a mp3 file get that a C: {file location} .mp3 error could not be imported

  OP: Window Movie Maker will not import an mp3 file. Why?

  I tried to imort a song from my music file which is in mp3 format, but the program won't. She won't tell me why, it just says: "C: {file location} .mp3 cannot be imported."  I imported 2 other songs that are the same exact format. Why is it cant import the file?

  Hello spardigus,

  1 - is the full error you get when you try to import the file?

  Some of the Mp3 files can be compressed in various formats. I suggest that you search information below and check out them if you are able to import the files.

  It might be possible that the file may be corrupted and is not readable by Movie Maker. I suggest that you copy the file to a different location on your computer and you are trying to import.

  Also check the size of the file. If it shows 0 bytes, there are good chances that the file may be damaged.

  I suggest that you try to convert this file to avi format using an Audio Converter. There are several converters which helps you convert the file in the required format. Convert the file and try to import.

  You can use your favorite search engine to find the program that will help convert the files.

  DISCLAIMER OF THIRD PARTY SOFTWARE:

  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• PreludeCC and first Pro CC will not update error: "log Transport 2"

  PreludeCC and first Pro CC will not update. Update gets to 62% and then stops with the error code following "Log Transport 2"

  System

  OS 10.9

  MacPro 3,1

  All other applications are updated.

  HI Steve & Perry,

  Have you tried to reboot the machine and apply the updates again? If so, you still get the same error message? If Yes, could you please share a screenshot of the error you get?

  See you soon,.

  Michael Sharma

• Windows 10 will not import the photo

  Windows 10 will not import the photo

  Hi sdeutschs,

  Please let us know the location of you try to import images into Lightroom, if it is a card of the camera, and then try to copy the images to the desktop and then try to import from there.

  Kind regards

  Mohit

• Adobe pro 9 will not recognize the .xlsx (Excel) files to combine documents into a single PDF

  I have yet to understand why Adobe pro 9 does not recognize the .xlsx files to combine into a PDF file. Need this problem solved quickly before our high season resumes. any suggestions? I know that you can save the Excel worksheet to a PDF document, but it takes too much time and space on our server. We must be able to combine the Excel file with files Post Script together at a time instead of going back to add more later. We are constantly updating of spreadsheets on a daily with the type of business that we do, you can understand why save the worksheet in PDF format updated every hour is a problem/waste of time.

  Thank you

  Brittany

  My guess is that you have OFFICE 2010 or newer. AA 9 PDF Maker that is necessary for what you want to do is not compatible with OFFICE 2010.

• I have a 80 d but iPhoto, Lightroom 5 & Photoshop will not import RAW (CR2) files

  I just bought n 80 d and was happy with the possibility of processing the RAW (CR2) files, but all my photo programs will not import the files, because they are not recognized. iPhoto, Photoshop and Lightroom 5.  I'm under Maverick on my Mac.  Strange thing however, Image Capture will import them. Any suggestions?

  The 80 d is a bit too new.  It is normal that updates camera RAW trolling a few months.

  I see that Adobe does support your camera if you upgrade to Lightroom CC.  See: http://blogs.adobe.com/lightroomjournal/2016/03/camera-raw-9-5-now-available.html

  As for Apple, you can see a big difference between updates of the Mavericks:

  https://support.Apple.com/en-us/HT201071

  vs updates for El Capitan (Mavericks is two complete versions behind):

  https://support.Apple.com/en-us/HT205272

  Even though Apple has not yet released the Digital Camera RAW for the 80 D update, I'm pretty confident that you will find that you have to upgrade to get to El Capitan.  BTW, OS updates are free from Apple.  Just launch your app 'App Store' and check the updates and you should see which indicates that an upgrade of the OS is available for you.  (Apple has stopped selling updates of the BONE several years ago.)

• Windows Media Player will not play the .tivo files

  WMP 11 will not play the .tivo files.

  WMP 11 will not play the .tivo files.

  Find out if the next thread helps you: -.

  Windows Media Player cannot play the file

• Photoshop CC 2015 will not display the RAW files

  I installed Photoshop on my new computer and it will not display the RAW file when I go to change. Instead, it shows a rectangle cream colored with a dark blue background. If I click Open a picture, it will open it for further editing and I can see the image once again, but it will not display in the initial screen. I have version 9.4 of the camera RAW plugin and the computer is a HP Envy with Windows 10 if that helps. See screenshot for reference.

  Can someone tell me how to solve this problem?

  

  Click on Photoshop (Mac) or edit (Windows) > Preferences > Camera Raw

  Uncheck the box use Graphics Processor.