First Pro CC will not import ANY audio file, be it a mp3 or a part of a mp4 video (or other formats)

Any audio or video file that I drop at first will appear almost immediately with the window

Audio compliance error

Movie compilation error.

Unknown error.

Untitled picture.png

When I check the log error/events (little red X in the lower corner) this window says:

' 21/11/14 09:47:28 disc error has occurred while trying to access the following files:

\\ipsse01\home$\myusername\AppData\Roaming\Adobe\Common\Media cache Files\filename.mp3 44100.cfa ".

(The file is on my desk)

This happens at all, even that current audio files windows comes with in the folder 'Sample Music', I tried those too to nothing does not.

I am at a total loss. I'm new to first pro, but these are generic file formats, so I don't think that the problem is with the file. I have not tried to reinstall because I have to go to our one network administrator / computer specialist (who is also the accountant of the company) so that it can enter the username admin/pass in the pop-up box and she's often so busy. I try to avoid listening to it, if I do not need to (which unfortunately I tend to always have to do a lot)

For reference, I'm under Win7 Professional 64-bit, 8 GB of RAM and a processor i7 - 4610M @ 3 .00GHz.

Hey Kevin,

I had earlier tried to do, but it still doesn't work. Then the company we use for large it projects, suggested pointing where media cache files are saved to a new location, excluding my sync account (which is always saved on my hard drive) and a folder on the hard disk that has not been synchronized with the network. That seemed to fix finally!

Thanks for all the help and answers, if I really appreciate it!

-Neila

Tags: Premiere

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