First Pro crashes when I scroll the video preview monitor.

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• First pro crashes when you use the external HARD disk

  When im opening project with clips from external drive it freezes after "locating media", does not even see the window media liaison. I can't use this project more.

  Win10

  ASUS ROG g510

  I7

  GTX860

  16 GB of Ram

  Samusng 256SSD

  Corrsair 480SSD

  + usb 3.0 external hard

  Finaly! If you stuck after tracking media, during your drive are disconnected from the computer and your project contains media from him - just press "ESCAPE"!

• Windows 10 first Pro Crash when I try to run it.  I get the following error "the application could not start correctly (0xc0000142).  Click OK to close the application.

  I recently had to create a new disk and install the full version of Windows 10.  I can get all my apps Cloud creative install, but first Pro Crash when I try to run it.  I get the following error "the application could not start correctly (0xc0000142).  Click OK to close the application.  I reinstalled, reformatted the drive one reinstalled Windows 10 from scratch and I still get this error.  Has anyone seen this one?  My setup is below:

  

  Hi PK Gary,.

  I recently had to create a new disk and install the full version of Windows 10.  I can get all my apps Cloud creative install, but first Pro Crash when I try to run it.  I get the following error "the application could not start correctly (0xc0000142).

  Update for Premiere Pro CC 2015 (9.2) for a fix.

  Thank you
  Kevin

• My legacy crashes when I scroll the timeline panel

  My Adobe After Effects CS6 crashed whenever I try to scroll the timeline panel. I had AE on this computer for some time, but have never really used it but when I did it never crashed until today.

  My computer specs are as follows

  Windows 8.1

  8 GB ram

  Graphics GEFORCE 840 m

  and 1 TB of memory with left 800GBs

  I don't know what is the origin of the crash, but I want to fix

  Oh my AE version is CS6 11.0.4 and I am trying to change the types of files are .mp4

  What you're trying to do with this video? If you just edit or play with correction of color/color grading, I suggest using the first and/or Speedgrade. No need for AE at all (and they tend to play with the best of the MP4 on low range as your machines).

  Anyway, if you do not need to use AE, take your MP4 in Adobe Media Encoder, choose rendered as QuickTime and choose Photo-JPEG or PNG as your codec. Use the resulting in After Effects file, and you should not have problems.

  How much experience do AE you?

• First Pro crashes when importing

  I filed a bug report, a week or two ago, and I have been using all sorts of workarounds to keep the first CC of Pro and Adobe After Effects to work while I am waiting for a solution.  But the first Pro CC seems to be now in a rut.  After Effects works fine now, fingers crossed.
  I run the app and try to import a file and it crashes as soon as I select Import from the context menu.

  As someone suggested, I tried to import other menus and the result is the same

  I have recently installed Windows 10 against my will
  I've recently updated all my Adobe aps, (Premier Pro, After Effects, and many others)
  When I updated Adobe it all my caches mapped on my hard drive of the pc.  I've reconfigured the caches in my external hard drive
  All my work files are on my external hard drive

  Besides as someone suggested, I tried the automatic power off except (worked for a while)
  I also tried another suggestion of people use 'Alt Shift' when I run the first Pro to clear the cache and it seemed to help temporarily
  I tried to restart to see if Windows contribute to the problem, with no luck

  I also tried connecting cloud creative before launching Pro
  Right now I'm at a standstill, I can't do anything

  I've been using CC several years now so I am familiar with the issues, but this last question / problem started about a month, around the same time installed Windows 10

  Please advise!

  
  

  05/08/2016 I think I knew what was going on / what was wrong.
  The latest incident dated 29/07/16 damaged my file, it became corrupted.  It's just frustrating to try to get it back.  PP could not find some of my files that I had imported and I couldn't fix it.
  I therefore decided to create a new project file and start over.  Now PP works again, therefore, the previous files must have been corrupted.  I also noticed that after I re-installed PP he put everything back to default so I had

  1) go to the preferences and uncheck the box for automatic backup
  2) go to preferences and uncheck fast Intel
  And finally to encompass all of the suggestions above I also restarted the PP by holding down the Shift/Alt key.  What I didn't know is when you start PP in this way, it clears the cache but it also resets the default values, so you guessed it, I had to

  (1) PP Sift/Alt pressed start

  2) go to preferences and uncheck the box for automatic backup

  3) go to preferences and uncheck fast Intel
  (4) then restart WITHOUT holding Shift /Alt, Caches have already been deleted in step 1
  Now I'm ready to start building my project once again file, so I decided to try a shortcut:
  I open the corrupted file and copy the timeline and pasted in my new project file: Walla!  I was back in business.  He re-created my old time line and felt that all the files that I had imported
  So I used a few times PP without any problem, but if I don't get an accident, I think I know how to keep it going, by following the steps I have described above.

• First Pro crashes when opening

  OK, it's a strange...

  I have a user that when he opens the premier pro it instantly crashes with an error "Adobe first Pro CC 2015.0 has stopped working" message.

  Only, he came to one user and seems to be linked to his profile, he is on all the machines he tried (all windows 7) I tried his account on my PC this morning with 10 windows and it worked perfectly.

  He is the only user on a network of 800 + user with this problem and all the other Adobe programs open as it should.

  I tried to uninstall and reinstall CC, but still it crashes.

  Can anyone help

  It fixed... First Pro itself had created a folder in users of the network and the user had saved his job there, rename the former premier pro file to .old and reboot first pro work.

• First pro crashes when you move existing ties around chronology

  I get constant crashes when I move clips on my calendar. I can move them and I can rub through. I can double click on it and do all the rest. But if I click and make it crashes without fail.

  I use PPro CC2014 last updated on a MacPro 6.1

  6-core Intel Xeon E5

  Memory: 16 GB

  AMD over-pants D500

  Hi Derek,.

  You have the app installed "Pushbullet" Google Chrome? If so, remove it.

  Thank you

  Kevin

  NOTE: If your question is crashing or freezing when you drag the clips to the timeline, then see this KB doc: first Pro CC 2015 freezes when you drag a clip to the timeline

• First Pro crashes when switching between applications

  Hi all

  I edit with Premiere Pro on a Mac Pro running OS X 10.10.2 cylinder (3.5 GHz 6 - Core Intel Xeon E5, 16 GB 1866 MHz DDR3 ECC, over-pants D500 3072 MB), when I connect the images with Excel, I noticed after some time switching between Excel and Premiere Pro or all the other apps, first Pro STILL crashes with the error serious.

  
  

  Project is very disappointing and frustrating that you need to open the recovery file, creating another file and have to get timecode all over again, lost a lot of time to. Expect First pro to work smoothly on a Mac Pro.

  Anyone have a similar experience or know a solution?

  Thank you

  L

  29/03/2015 07:19:23.457 com.apple.xpc.launchd [1]: (com.adobe.AdobePremierePro.66488 [4527]) Service was released due to the signal: Segfault: 11

  Here is my complete crash report:

  https://www.dropbox.com/s/08igd5s3s6evquv/Adobe%20Premiere%20PRO%20CC.txt?DL=0

  Process: Adobe Premiere Pro CC 2014 [4527]

  Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC

  ID: com.adobe.AdobePremierePro

  Version: 8.2.0 (8.2.0)

  Code type: X 86-64 (Native)

  Parent process:? [1]

  Responsible for: Adobe Premiere Pro CC 2014 [4527]

  User ID: 501

  Date/time: 07:19:22.403 2015-03-29 + 0100

  OS version: Mac OS X 10.10.2 (14-1514)

  Report Version: 11

  Anonymous UUID: D42F2CB9-98B4-C04E-E594-A17C39AC5324

  Sleep/wake UUID: B58E8A4B-751B-4568-925F-D3E9E1130B43

  Time since started awake: 13000 seconds

  Wake time: 4000 seconds

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000

  Hello world

  I dug deeper reading crash log, and discovered that the reason of my crash is primarily due to the confusion of audio output my mac has as he move from an internal speaker and speaker output and causes the crash. Since I had bought a DAC (digital-to-analog converter) and set the audio output of the DAC first and have no accidents since then. It will be useful.

  L

  ---

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 com.adobe.AudioSupport.framework 0x0000000103d7f8d0 ML::Device:GetNumberOfPhysicalChannels(unsigned_int,_bool) + 80

  1 com.adobe.AudioSupport.framework 0x0000000103d6adb8 ML::CoreAudioHost:PrivateInitDriver(std::basic_string____,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&) + 712

  2 com.adobe.AudioSupport.framework 0x0000000103d6a18f ML::CoreAudioHost:LoadDriverPrivate(std::basic_string____,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&,_bool,_bool) + 351

  3 com.adobe.AudioSupport.framework 0x0000000103d6dac1 ML::CoreAudioHost:LoadDriver(std::basic_string____,_dvacore::utility::SmallBlockAllocator::STLAllocator_ _>_const&) + 33

  4 com.adobe.AudioSupport.framework 0x0000000103d7b348 ML::CoreAudioHost::AddDependancy() + 56

• First Pro crashing when trying to export

  Hello

  I have problems with Premier Pro completely crashing when I try to export.  He treated several other scenes very well with crashing them but it won't let me export it a scene that has the same parameters as the other scenes.  What should I do?

  Looks like you need to contact the red giant to support with their plug-in.

• CQ71: Presario CQ71 crashes when you watch the video

  Hi all I would really appreciate some help with my machine.

  Watching tv in streaming or video on my machine, after about 30-45 minutes the video begins to hang, freeze, audio breaks up and the machine usually works so slowly, I need to restart. I usually do not surf the web with it, but from memory I think the same thing happens when you browse Google Chrome.

  The problem occurs if it works on AC or on battery, I replaced the battery a couple of months.

  Thank you

  Dear Mcfarlaneuk-

  It seems that your laptop may be overheating.

  If this is the case, then the solutions on HP support the following documents should help you diagnose the problem.  Please see:

  Reduce the heat inside the PC to avoid overheating

  Fan Noisy and turns constantly, PC is hotter than normal

  Sincerely,

  DHTP

• My Adobe Premiere Pro Crash when I move a video in the scenario, why? I have 8 GB Ram 5.7 GB of Ram for the Adobe programs and 2 GB for my pc. I have Windows 7 Professional. Processor Intel I5 4460 and Intel 4600 Graphics with 1 GB card.

  check the "project settings" for the rendering engine and make sure that its game to the software only.

• First "Slide" crashes when exported in the form of film

  When I try to send a presentation Keynote to Quicktime or share on YouTube the first slide hangs and never advance to another even if I scroll to slide following progress very well. Not sure why I can't get anything beyond the first slide. Seems to me theres a bug in Keynote. All advice is appreciated!

  It is a common super bug. My solution is to make just a live show recording so I can advance the slides when I choose manually. Good luck!

• First Pro gel when you change the duration of a clip on the timeline

  Hello!

  I am currently using the 2015 version of first cc pro. I've been running on this problem where whenever I change the duration of a clip in a timeline (by dragging to make it more or less) the Prime Minister will be held upwards and will need to be restarted in order to regain a part of their normal duties, still not let me change the duration.

  Here's what I tried to do:

  Restart the computer

  The Prime Minister to restart

  Relocation of first

  Restore the computer to factory (single windows) and reinstall the Prime Minister — it is a temporary solution but it started to do it again.

  Other important points:

  NO other software is installed or open on this computer in addition to chrome.

  Specifications of the computer:

  Intel Core i7 6700 K

  16 GB ddr4

  NIVIDIA GTX 960

  120 GB SSD

  2 TB HARD DRIVE

  I know that the computer is not low power, Ive used this for a lot of other jobs and it worked fine but out of nowhere he started to do this. I use this computer for work so it's a pain when it starts to do this, I've included screenshots below of what it does, any help would be appreciated. If you need further information please do not hesitate to ask.

  On a last note, I tried to make the entire timeline with no luck

  Above is that the Prime Minister and remains as when I try to change the duration.

  TIA!

  Chris

  Turn this option off, see if that will make a difference.

  

• First Pro crashes when I start, does not even... Help!

  It was working fine, now when I click on it to start the program, it starts to load and crashes.  Tried to reinstall and restart the computer... don't know what to do next. Project is due!

  I got it.  You must go into the preferences and value first to be friendly Windows 8.

• First Pro Crash when importing After Effects project

  Hello

  Try importing a .aep project at first. The project itself is a simple color gradient to sit behind the text in the lower third of the screen. I tried importing dynamic links, as well as flat methods to import...

  First open rectangle import small file window (the one with the blue bar which usually zips along without delay) then crashes... you can then is no longer click Cancel or the x or anything else, it blocks simply himself.

  I tried this with various projects for AE and first, as well as creation of comps and empty and try again. Whenever this is the same accident.

  Uninstalled and reinstalled several times, still nothing. Erased from the memory cache for both applications.

  Anyone got any ideas or help with this?

  Thank you

  NVIDIA Quadro graphics card

  I7

  32 GB of ram.

  If the problem is solved by pressing the ALT key at startup, it is just an issue with corrupt preferences, and it was just a flip momentarily.

  Now that you have to reset the settings, it won't happen again.

  Kind regards

  Navdeep Pandey