First Pro crashes when importing
I filed a bug report, a week or two ago, and I have been using all sorts of workarounds to keep the first CC of Pro and Adobe After Effects to work while I am waiting for a solution. But the first Pro CC seems to be now in a rut. After Effects works fine now, fingers crossed.
I run the app and try to import a file and it crashes as soon as I select Import from the context menu.
As someone suggested, I tried to import other menus and the result is the same
I have recently installed Windows 10 against my will
I've recently updated all my Adobe aps, (Premier Pro, After Effects, and many others)
When I updated Adobe it all my caches mapped on my hard drive of the pc. I've reconfigured the caches in my external hard drive
All my work files are on my external hard drive
Besides as someone suggested, I tried the automatic power off except (worked for a while)
I also tried another suggestion of people use 'Alt Shift' when I run the first Pro to clear the cache and it seemed to help temporarily
I tried to restart to see if Windows contribute to the problem, with no luck
I also tried connecting cloud creative before launching Pro
Right now I'm at a standstill, I can't do anything
I've been using CC several years now so I am familiar with the issues, but this last question / problem started about a month, around the same time installed Windows 10
Please advise!
05/08/2016 I think I knew what was going on / what was wrong.
The latest incident dated 29/07/16 damaged my file, it became corrupted. It's just frustrating to try to get it back. PP could not find some of my files that I had imported and I couldn't fix it.
I therefore decided to create a new project file and start over. Now PP works again, therefore, the previous files must have been corrupted. I also noticed that after I re-installed PP he put everything back to default so I had
1) go to the preferences and uncheck the box for automatic backup
2) go to preferences and uncheck fast Intel
And finally to encompass all of the suggestions above I also restarted the PP by holding down the Shift/Alt key. What I didn't know is when you start PP in this way, it clears the cache but it also resets the default values, so you guessed it, I had to
(1) PP Sift/Alt pressed start
2) go to preferences and uncheck the box for automatic backup
3) go to preferences and uncheck fast Intel
(4) then restart WITHOUT holding Shift /Alt, Caches have already been deleted in step 1
Now I'm ready to start building my project once again file, so I decided to try a shortcut:
I open the corrupted file and copy the timeline and pasted in my new project file: Walla! I was back in business. He re-created my old time line and felt that all the files that I had imported
So I used a few times PP without any problem, but if I don't get an accident, I think I know how to keep it going, by following the steps I have described above.
Tags: Premiere
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https://www.dropbox.com/s/08igd5s3s6evquv/Adobe%20Premiere%20PRO%20CC.txt?DL=0
Process: Adobe Premiere Pro CC 2014 [4527]
Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC
ID: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible for: Adobe Premiere Pro CC 2014 [4527]
User ID: 501
Date/time: 07:19:22.403 2015-03-29 + 0100
OS version: Mac OS X 10.10.2 (14-1514)
Report Version: 11
Anonymous UUID: D42F2CB9-98B4-C04E-E594-A17C39AC5324
Sleep/wake UUID: B58E8A4B-751B-4568-925F-D3E9E1130B43
Time since started awake: 13000 seconds
Wake time: 4000 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
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---
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