For the last few weeks, I have been unable to navigate gmail when using Firefox, but gmail works fine in other browsers.

When you use Firefox for Windows desktop, I was having trouble, repeated for several weeks, navigate to GMAIL. I can't open the emails, scroll forward or in any area of gmail, open folders as SPAM, TRASH, DRAFTS. Clicking on one of these links produces no response. It happens in Google calendar as well - same problem. This problem does not exist when I use another browser.

Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

Clear the cache and cookies from Web sites that cause problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > Firefox uses the subject: Access Protocol built on: pages that you open through the bar of addresses as you open webpages.)

Tags: Firefox

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