Form with active user rights only works on some machines.

I created a pdf file that contains video media. For this I have attached an acrobat form created with extended user rights. When send a certain number of respondents, some are able to open and fill out the form, and then return the form (in pdf format) while others experience a message "this operation is not allowed.

The pdf of media is created in Acrobat 9 pro on the Windows XP platform and the form in Acrobat as well. The form has three drop-down menus and the three fields to fill.

If the form is sent on its own, everyone is able to access.  It is only when the form is sent as an attachment to the pdf of video media that this is a known issue. The pdf file must be retro-compatible with Acro7.

My problem is that I do not understand why it works with some and not others. (These are not coprorates but people.)

You will appreciate the help. Date deadline has passed.

For use with Acrobat you don't need extended Forms user rights.

Tags: Acrobat

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