Free trial on Mac produces the empty dialog box

I downloaded a free trial of Acrobat DC specifically to export text in Word.  CD player have been run successfully after that it has been installed.  But when I go to the Acrobat tools section and open the export function it will allow me to select the export document but the dialog box that appears once I selected 'Export' is totally empty.  The same thing happens if I am in a document and select "Save as", a totally empty dialog box appears and you are unable to select a location and proceed.  Anyone have any ideas?

One must convert the text in a pdf document to Word for important revisions on a regular basis and have desperately needed an easy to use tool that eliminates a lot of time to shaped text after have exported them.

iMac Intel Core i5 2.5 GHz

Word for Mac 2008

Safari 9.0.3

Hi nicolej78674742,

Do it me know the point exact version of Acrobat DC & operating system installed on your Mac?

Make sure that Acrobat DC are updated to the latest version Release Notes | Adobe Acrobat, Reader.

To save as a problem, try the troubleshooting steps below: -.

The default "Save as" dialog Acrobat DC is different from the dialogue box you had in earlier versions of Acrobat, it also allows you to record in the clouds and previous locations that you saved the files. It is possible that when Acrobat tries to connect to the 'cloud', it runs into problems. You can try to disable this feature to see if this brings your backup in the back of the box: open Acrobat Preferences, then go to the "General" category and uncheck "show the online storage when you save files:

Kind regards
Nicos

Tags: Acrobat

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