free trial showing after the purchase.
Creative cloud shows as a trial version after purchase. I use a Mac. I disconnected (e) Creative Cloud and signed in. I also deleted the cache/browsing history/etc and restarted my computer. I bought 23 Dec so this happened for weeks. I tried to re-purchase and he said that I have already - so the purchase went through. Thank you!
Hi Katie,
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Hope this helps!
Tags: Adobe
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