From a service under administrative tools

I have an iphone and when I plug it into my laptop it charges it and my itunes says that it cannot connect to my phone because the device is not started, but when I try to start it in services under administrative tools, he told me he started and then stopped automatically. How can I get to let me firstly the device?

Hi Jordybug,

You can try the procedure described at the Apple support link and check if it helps:

http://support.Apple.com/kb/TS1567

Hope this information is useful.

Boumediene. K.
Microsoft Answers Support Engineer
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Tags: Windows

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