Frozen mouse. I even tried to restart, still does not

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• Audio only importing does not correctly - tried everything offered - still does not

  So, I imported the video 6 or so in first CS5.5 and listened. The audio is screwed up and stops randomly at half way through.

  Now, I had this situation before too with an MP4. The fix online was to rename it with the MOV extension and lock/read-only file, and it worked.

  This time, however, the file already is a MOV.

  I tried locking and its import - did not work.

  I tried renaming MP4, locking, and import - still same results.

  I tried to erase the cache media, several times - did not work.

  I tried to import other project - did not work.

  I even tried to CONVERT in Media Encoder to aac. Still does not work.

  What now?

  We used T5is of Canon DSLR to take all of our images. They are MOV files, and we were switch between modes of 1280x720@60 and 1920x1080@30 fps.

  p.s. I finally got around the issue by extracting the audio into mp3 files using the free version of AoA Audio extractor. This does NOT, however, resolve the bug, but it was urgent.

• Recently restructured PC. Tried to import bookmarks HTML, but nothing happens. Tried other browsers, still does not work. How can I fix?

  Before reformat my PC, I exported all my favorites via the HTML file. I reformatted, installed Firefox, then attempted to import all my favorites. I go to the import function and choose the bookmarks HTML file and nothing happens at all. I tried to use other browsers for import, but nothing happens. I don't know how to solve this problem.

  I thought that maybe I could transfer the HTML file in a JSON file, but I couldn't find a way to do it, even after it is renamed file extensions. The HTML file may possibly be corrupt? I'm running out of ideas on how to do to import my favorites!

  I really need to solve this problem, please help!

  I managed to fix it.

  (1) I opened the HTML file with notepad.
  (2) I then went to file > save as >

    -Then changed the file type to, "All Types"
  

  (3) then in file name I named it Bookmarks.JSON

    -The HTML file now saved as a JSON backup and I was able to import it.
  

  However,.

  There is still no patch or reason to explain why the backup HTML does not. I strongly suggest you Firefox fix, as it was highly agitation.

• After installing antimalware doctor, tried to restart, but does not start...

  .. .He is as file system of the disk is not recognized never gets to a point where I can enter in F8 safe mode. The drive is recognized in the BIOS and diagnosis Seatools says its OK. Use a LiveCD of ubuntu, I can access the drive and see the file system. Tries to start on a Windows XP CD to the recovery console to run chkdsk, fixboot, fixmbr etc., says it cannot detect a hard drive. Can anyone help?

  Certainly, you have a SATA hard drive.  The original Windows XP CD does not include a driver for the SATA drives (Ubuntu and the BIOS most recent do).  When you boot from your Windows XP CD, you will probably come to a point where it asks you to press F6 to install additional drivers.  Here's where you need to press F6 and then install a floppy with the SATA drivers on them.  If you do not have a floppy drive, things get complicated, you may need to create a XP CD slipstreamed with the pre-installed drivers.  You can probably find the SATA drivers from the Web site of the manufacturer of your computer or the drive manufacturer's Web site.

  "Limited OEM driver support is available with F6 during installation of Windows XP and Windows Server 2003"
   <>http://support.Microsoft.com/kb/314859/ >

  If I were you at this point, I would be your drive Ubuntu allows you to save your data from hard drive on a USB drive or a network drive, and then reinstall Windows.  You can probably press a combination of keys very early in the boot process before the Windows startup that will render your machine on the condition that bought from a recovery hard disk partition.  This is a radical step, but you might find it faster to attempt recovery.  Check the Web site of the manufacturer of your computer for a user manual for your computer that describes how to do this.

  HTH,
  JW

• Tried everything - Vista still does not recognize printer Epson!

  I have Vista Home Premium 32-bit. I spent HOURS trying to get my printer Epson CX7800 installed. I get the error unknown device and after trying to install the printer software, the message that the device is not working properly. The CX7800 is compatible with Vista. I have checked/tried this following:

  1. Installed updates for Vista.
  2. Tried to install the drivers updated from the Epson site. Installation cannot recognize that the printer is plugged in and turned on and closed unexpectedly.
  3. Troubleshooted on the Epson site. Followed their advice to uninstall/reinstall to the letter.
  4. Verified the printer on other computers running XP - works fine.
  5. I tried changing USB ports - all ports are good.
  6. FixIt ran from the Microsoft site - no problems found.
  7. Tried the Add Assistant printer - who cannot find drivers - even if I click on disc then point it on where are the downloaded drivers.
  8. Troubleshooted on the Dell site - have a desktop Dimension E521 - no luck.
  9. He spent hours searching for technical advice and do not yet have a solution that works.

  Any help for that to be resolved would be LARGELY APPRECIATED. It's a question of Vista - not a problem with the printer or the computer. Argh!

  I can't believe how easy the solution was... amazing that this simple solution has been so difficult to dig for!

  All I had to do was go to the Device Manager and disable the PCI Standard improved to the USB host controller.

  That's all! Turned on my printer and installed the software and I printed a page within 3 minutes!

  How frustrating that it took me more than 30 hours to get this simple solution. But I hope that it can save someone else from countless hours and frustration.

  I found the answer on CNET: http://forums.cnet.com/7723-12546_102-215320.html

• JavaScript is checked as enabled, but in fact it is not enabled &gt; tried reactivation, but still does not work.

  In the menu Options Javascript is checked as active, but it is not (it has been) so I can't do certain things on certain Internet sites. I have the latest version of Firefox.I use NoScript to make the Internet open faster, does it hit?

  I would turn off this add-on NoScript (and any other add-0ns you think can be done this) and see if Javascript works as it should. If it performs as it should then it would be reasonable to assume that NoScript is causing the problems you are having. If you want to continue using this module, or you can leave the add-on disabled, I would visit the Add-ons site for additional support for this problem.

• "The remote procedure call failed and did not execute." Tried many things, still does not work

  Hello, whenever I try to open a file, the message "the remote procedure call failed and did not execute" appears. I checked that "Remote Procedure Call" began and is on automatic, as well as the RPC Locator is the manual value. I also ran a full system scan of my Norton Antivirus, which picked up nothing.  Can someone please?

  Hello

  You can try to change RPC Locator auto and see if that fixes the problem?

  I recommend that you only perform a scan with the auditor of the filesystem, which will scan your system for missing/corrupted or damaged files and will try to correct them.

  How to run the System File Checker

  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Also, you can run the check disk to find bad sectors that may be present on your system.

  Check your hard drive for errors

  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Thank you

  Legaede

• I bought Photoshop elements 13 5 months ago and it was working fine until yesterday... Now, it will not open for me. I get a message to open it in the application - but when I tried it, it still does not open

  Hello

  Can you please try the steps mentioned at https://helpx.adobe.com/photoshop-elements/kb/editor-does-not-start-error-mac-app-store.ht ml

• I was converting pdf to word. I tried to download multiple documents, but the system froze.  I closed the Acrobat Reader. Now, I see no export tools more.  I even tried to restart the computer.  I am currently with my account.

  I was converting pdf to word. I tried to download multiple documents, but the system froze.  I closed the Acrobat Reader. Now, I see no export tools more.  I even tried to restart the computer.  I am currently with my account.

  Hi bulldogcl1,

  Please perform this cleanup tool to uninstall the reader Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, reboot your system & install the latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & support , sing with your Adobe ID to use the export to service PDF format using Acrobat Reader. Export PDF to Acrobat Reader DC.

  You can also use this online https://cloud.acrobat.com/exportpdf service

  Let me know if it solves your problem.

  Kind regards
  Nicos

• have toshiba LL850 want to resize image for the background but have tried most things and still does not

  I have a Toshiba L850 and try to mount an image for the background.  Have you tried the resolution of the screen to pull the lever, but still does not.  Can someone go through the steps for me please.

  Hi June,

  What version of Windows is installed on the computer?

  The articles below show you how to change the background image and set the Position of the image in the Center that it adjusts automatically on the screen.

  Items are for Windows 7 The steps are similar to Windows Vista and Windows 8. However please let me know what version of Windows is installed on the computer and I'll give you the steps for this operating system. When the computer restarts, you'd be able to see the name.

  http://Windows.Microsoft.com/en-us/Windows7/change-your-desktop-background-wallpaper

  http://Windows.Microsoft.com/en-us/Windows7/change-your-desktop-background

  I hope this helps. Get back to us if you need more help.

• HP keyboard model kg-0851, I tried all the steps from hp, but the keyboard still does not

  I tried all the steps from hp, but the keyboard still does not.  When I look at the Device Manager, it says that it is fine.

  Hello

  1. what operating system is installed on the computer?
  2 have. what troubleshooting measures you tried?
  3. don't you make changes to the computer before the show?

  I suggest you try the steps from the following link:

  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

• The plus sign next to my tab stopped working: when I click on it nothing happens. I tried uninstalling and reinstalling and it still does not work.

  The sign + to add a new tab has suddenly stopped to work earlier. I tried uninstalling and reinstalling and it still does not work. What can happen and how to fix it?

  Hello

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

  Thank you.

• CAPTCHA does not. have tried all the solutions support and installed the new FF. still does not. Help.

  CAPTCHA does not. have tried all the solutions support and installed the new FF. still does not. Help.

  Try creating a new profile as a test to check whether your profile is the source of the problems.

  See "basic troubleshooting: a new profile:

  • https://support.Mozilla.org/KB/basic+troubleshooting#w_8-make-a-new-profile

  There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.

  If the new profile works then you can transfer files from the old profile to the new profile, but make sure not to copy corrupted files.

  See:

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

• The scroll feature does not work on my mouse.  I installed new batteries, but it still does not.

  The scroll feature does not work on my mouse.  I installed new batteries, but it still does not.

  Look in the system Prefereces - mouse and make sure the scrolling feature is set up how you want. If the action still does not work, please reset the SMC and the PRAM by iMac SMC and the PRAM reset

• Cannot open iPhoto Library as it says library version is too old - have tried to download the iPhoto library valuation tool - still does not open.

  Hi, I saved my photos on my passport, since I upgraded my phone and now I can't open the photos as it says that the version of the library is too old. I've uploaded my photos from my old laptop to my new office using my passport and still can't open. I tried to download the iPhoto library valuation tool but still does not open. Can someone please?

  Thank you

  I tried to download the iPhoto library valuation tool but still does not open.

  But install you and run the iPhoto Library upgrade?  Just the download is not enough.  You need to open the library in upgrader iPhoto library and let it prepare the library.  After installation, you will find the iPhoto Library upgrade in the "Utilities" folder in the "Applications" folder