Frustrated by the Support technique Adobe

Similar Questions

• Is there anyway to get the support from Adobe about the new version of LR?

  I spent hours trying to get LR6 to work in the CC.   I did everything mentioned in the forums without success.   Now my LR indicates that I have a trial!   I've been a user of CC since the beginning and now cannot use LR.   Is there any support from Adobe?  Chat options are no longer available.  They just don't care.

  Try to sign out and sign in return for Creative Cloud Desktop app and then check.

  Sign in, sign out | Creative office cloud app

• 10 items close at panorama and Support technique Adobe?

  I recently installed PSE10.  I've updated because my old computer broke, I went to Win7 with 64-bit and done an upgrade of several programs.  I noticed that when I try to make a panorama in 10 I get an error message "Adobe Photoshop Elements 10 has stopped working".  What happens if I have photos in 10 waiitng to become a panorama or I just creates a new anything loaded into 10.  I can open other types of Photomerge as "Groupshot" but not panorama.  Any ideas would be appreciated.  TIA

  This is my first "serious" problem with Adobe.  I looked around, the site of a way to submit a question to technical support... Is it possible to submit a question to Support Adobe technique for free? or is it just bought time (i.e., they offer free technical support.)  Once again, appreciate the input.

  Thank you

  There is a number that is technical support.

  You can get technical support from an online chat session.

  As usual, you take your chances with how 'technical' support will be...

  Added:

  Research of the forums for "panorama", revealed a problem with Lightroom and Bridge which was resolved by resetting the preferences:

  Hold down the keys Ctrl + Alt + Shift at the launch of the PES and answer 'Yes' to the re-construction of preferences.

  May be worth a try.

  Ken

  Post edited by: photodrawken to add the suggestion

• Deactivation of the service and contact the Support from Adobe as requested

  I recently got laid off and I had installed my second license of my personal on work computer Photoshop CS3 - this computer has been updated a few months back and now can be turned off so that I can use the second license on another device.

  Help Adobe FAQ gives to think I have contact Adobe for assistance with my serial number handy. I've smoothed on the Contact us link and can't find what to do.

  Any suggestions please. I need to have this disarms my old computer to work as soon as possible. Thank you.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  You must have your number of activations reset due to a dead computer that does not allow you to disable the program yourself

• Phone number of Support technique Adobe to dial in?

  What is the phone number to CALL IN and get technical support please?  I can't find it

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

  Phone support | Orders, returns, exchanges
  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I received my Adobe CS6 approval.  When I type the serial number, it will not check and said support contact adobe.

  I received a notice of saying Adobe

  "Congratulations, your eligibility verification request has been approved."

  I had trouble downloading the files yesterday on Christmas day.

  and I tried several times.  I didn't know they were in folders within my download

  folder.  I kept thinking that they were not downloading, so I downloaded the 4 or 5 times.

  I finally got the redemption code, then the number series but

  now it says to contact the customer service.

  What I am doing wrong?

  No one has contacted me back again.

  Thank you

  r.

  At this point, it will be best to contact the Support from Adobe http://helpx.adobe.com/contact.html

  Concerning

  Baudier

• Changed the registry key for AppData Application data under the guidance of Adobe. Now lost models, smart tags etc.

  Hello everyone

  My Adobe Acrobat 9 Pro died today. I have "instant chat" with the support of Adobe. They asked me to change my registry key in Windows (I use XP) data from app to App Data. Now my Acrobat works fine, but I lost all THE other parameters. This includes:

  My preferences in all adobe CS (including layouts of pallet etc.)

  My Outlook e-mail footer

  More importantly, my tags in Outlook.

  These are just the programs I used in the last hours. I can't figure out how to get all these programs to point to App Data. I'm not a COMPUTER expert.

  Thanks in advance!

  Terri

  It is a group of Vista so your talk to people who have not used XP in
  years.
   
  If my memory is correct AppData (the record) was invented in Vista
  and XP should be Application Data (Vista compatibility for XP
  programs that use Application data it redirecting to AppData without the
  program to know).
   
  If you have changed
  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
  Shell folders it was stupid advice from Adobe. Change it back. If it was a
  different key can validate return which key it is.
   
  --
  ..
  --
  "terri_a" wrote in message news: 5e9ba7ba-85f6-4b2c-8ca3-07bfd6751b5f...
  > Hello World
  >
  > My Adobe Acrobat 9 Pro died today. I have "instant chat" with the support to
  > Adobe. They asked me to change my registry key in Windows (I use XP) of
  > Application to the App data data. Now my Acrobat works fine, but I lost EVERYTHING
  > other settings. This includes:
  >
  > My preferences in all adobe CS (including layouts of pallet etc.)
  >
  > My Outlook e-mail footer
  >
  > Especially, my tags in Outlook.
  >
  >
  >
  > Here are simply programs that I used in the last hours. I can't
  > figure out how to get all these programs to point to App Data. I'm not, HE
  > expert.
  >
  > Thanks in advance!
  >
  >
  >
  > Terri
  >
  >
  >
   
   

• Where is the serial number on the Publisher of Adobe Photoshop elements 11.

  Hello!

  I just want to know how can I find the serial number of my editor Adobe Photoshop elements 11, I bought on the Apple Store on March 29 and install on my Mac.

  I want to do an update because my Photoshop does not work since the last update of my MAC to OS X El Capitan.

  Now, I can not register my works.

  Can you help me?

  Thank you!

  Please contact the Support from Adobe on the Customer Contact

  Concerning

  Hervé Khare

• I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install after you type the serial number, I get the message that Adobe is not valid

  I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install it after you type the serial number, I get the message that Adobe is unable to validate the serial number. I was chatting with the support of Adobes cat, who recommended to download the two files-dog again, but with the same bad result. Can someone help me?

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• The ERRORS: 1) connect you to any CC app update) 2 apps on my PC (Windows), then 3) these issues help chat and by phone (due to language problems on the side of Adobe of the line...)

  I installed CC Office om my laptop some time ago. All of the CC Apps and updates work perfectly on this laptop.

  For about half a year, the apps also worked well on my PC (Windows 7 Pro Service Pack 1).

  I recently upgraded to Photoshop, Illustrator, Acrobat Pro for CC (2015). Since then, whenever I try to open the software on the PC, I get the same errors

  

  Above errors translated:

  "Unable to connect this PC / device.

  This Adobe ID is already in use on two or more other devices. »

  This is not true, because I only installed and activated the CC on my laptop (1) and my PC (2).

  Whenever I try to "disconnect on the other computers and devices", I get another error that States:

  "Please connect to the Internet and try again, your computer is offline for the computer clock is out of adjustment," he said.

  which causes a connection error. Internet connection is required.

  Connect to the Internet, set the time / date setting and try again.

  Please contact Adobe Support if you continue to get this error"

  Despite the fact that this error doesn't make really sense (I'm online and only connected on 2 devices), I did as suggested and contacted by chat and phone customer service.

  Both by myself and with the support of Adobe's cat, I tried:

  1 disconnect and reconnect to the application of CC Office.

  2 close Adobe all associates of processes in the Task Manager > run %LocalAppData% > Adobe > OOBE > delete the opm.db file > sign up again on the desktop CC application.

  3 stop the Windows Firewall and McAfee VirusScan

  4 remote support / access

  All of these have been unsuccessful.

  Then, using the language Dutch on my PC as being the problem, by Chat and phone customer service is not able to help me any further.

  So, unfortunately, after many hours of conversations told me that - because my CC apps are defined in Dutch-, no one is able to help me.

  I reallyreally hope someone can help me solve these problems CC in this way, because I was not able to produce anything on my PC for over a week now!

  Best wishes

  Marleen < deleted by the moderator >

  Please see: 'please connect to the Internet to continue' error guard popping up.

  Setup error to connect to the Internet, your computer appears to be offline

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  I hope this helps.

  Concerning

  Megha Rawat

• Should what firewall port I open to the Cloud from Adobe?

  We want to use the Adobe Premiere Pro but could not get through the cloud of Adobe because of network problems (error message 'server not found')

  So which port of the firewall that we have to open to allow traffic to go to Adobe cloud?

  Also is it possible to upgrade the software to use IE proxy rather than drive to the internet directly?

  Thank you

  I'm not the best person to answer, I ask you to contact you the Support from Adobe Contact | Adobe

  I'm also moving the post to the download & install

  Concerning

  Baudier

• Hi, I have a problem with a basic movement scroll effect.  I've already looked and read every tutorial out there about it and even tried the cat to adobe support, but the guy at the other end of the line disconnected me..., he probably didn't unde

  Hi, I have a problem with a basic movement scroll effect.

  I've already looked and read every tutorial out there about it and even tried the cat to adobe support, but the guy at the other end of the line disconnected me..., probably he did not understand what I wanted him, because English is not my native language, so one will try to be very clear on this one...

  Please note that I am new to dream, this is my first project ever.

  My idea is as follows:

  When the customer comes to our site of companies, he sees just our logo on a white background. the logo is composed of, say, four elements. When the client makes a scrolling down, the logo begins to transport: first the first part of the logo flies on the left side of the site, then the second part of the logo disappears down, then the third part of the logo flies to the right, then the fourth part of the logo flies upward and out of sight of customers. given what I've seen, it is possible to do...

  so...

  now I have four parts of my logo imported as png files in muse and was assembled in design mode to build our companies logo. I select each of the four parts and go to the effects of scrolling to the left tab next to the tab layers first I get the same values for each of the four parts: first movement: x 0 and x 0 again for the movement of the left and right; key position (t-handle): 0px; final movement: x 0 and x 0 for the value of left and right.

  now, I hit "Preview". : the logo is "pinned" to the correct location, I can scroll but the logo stays where it is. So far so good...

  now, I select all four components again and go to the tab scroll to 'final motion' effecs, I click on the drop down arrow and enter 1 x. I struck an excerpt...

  When I scroll the WHOLE grave logo down... well.

  NOW, I want the first part of the logo down, THEN part II to move left, THEN the third part to go to the top, THEN the fourth part to go right.

  so I select ONLY the first part, go to the request of scroll, to the 'final movement' tab, I click on the left arrow, then I go 1 x. (the value of up-down, I put to 0 again)... I struck an excerpt...

  the first part of the logo is left as soon as I start to scroll, the other three parties still go down at the same time...

  NOW, I want the second part of the logo to start to move, when the first part left, not at the same time as the first part.

  THEN I SELECT THE SECOND PART AND DRAG ITS HANDLE IN T (KEY ITEM) DOWN, LETS SAY: 200PX. THEN IT STARTS TO MOVE ONLY AFTER THE CUSTOMER HAS REACHED THIS POINT, RIGHT?

  BUT WHEN I SAW THAT *, THE LOGO IS NO LONGER TOGETHER, THE SECOND PART IS FLOATING ANYWHERE, BUT WHERE IT SHOULD BE... WTFF?

  short: when I move the t-handle, the initial position of the object changes. That's what I said to the adobe employee, but he said, this is the expected behavior...

  But if that's the case, how can I have my four parts correctly together, so they form my logo, but with different t treats, so they all start to move at different times?

  Pleeease help me, I will die of frustration here...: () this behavior is not normal, right?

  Thank you very much to everyone who reads this message and tries to help him...

  All the best,

  Niki Lapan

  I'm not good at explaining things that im going to download the file, I did for you. hope this helps you solve your problem

  https://www.mediafire.com/?xiild0yhr5cna7s

• My iPhone 4 stopped working yesterday, it frustrated me because I just a call, I intended to take it to get it fixed, but my sister advised I check the support of the community and guess what? It worked! Am so excited, that I followed the instructions of

  My iPhone 4 stopped working yesterday, it frustrated me because I just a call, I intended to take it to get it fixed, but my sister advised I check the support of the community and guess what? It worked! Am so excited, I followed the instructions of the Mac, I pressed the Start button and the button operation at the same time and the magic took place, am so so excited. THANK YOU MAC!

  Glad that your phone is working again.

  What you were doing by pressing the button home and sleep for 10 seconds, until the Apple logo came back, is called "force restart '.

  You won't lose data by doing this, but it can cure a few glitches. It is usually the last thing to try before you restore the phone to factory again or visit an Apple Retail Store or Apple authorized service provider, where your phone does not at all.

  If your iPhone is not responding or won't turn on - Apple Support

• I have a persistent popup on my iphone screen saying I have ad/spyware and need to call support technique apple to 1-800-893-4975. Was suspicious so nicknamed by land line. No response. Can't warning screen to stop jumping whenever I have access to the in

  I was on facebook and clicked on a link to a recipe (went there before). I had a start to screen popping up saying repeatedly I had ad/spyware and necessary to call 1-800-893-4975 (supposedly to support technique apple) to find out how to remove it. I was suspicious so I used my landline to call the number. There was no reply or a message. It is also on the screen: www.issue.safari.net.

  I don't know if it is a type of scam. My support of apple technology has expired and cannot find any phone #/ email I can use to communicate with them. I also can't find anything online. I can't get the screen to stop appearing when I go on the internet on my phone.  Can anyone help? I'm not all tech savvy.

  It's a scam. Do not call the number.

  Double click on the Home button, and then drag upward on the preview of Safari.

  Go to settings - Safari - clear history.

  Restart Safari.

• HRESULT was 80070437 line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp. Contact the Services de Support technique Microsoft to report this error.

  It is a mess that everything seems to have something to do with the user unknown, profile and permissions?  I do not know

  This first paper below, is the 4th down from the top of the stack of the event view administrator. I posted it all initially due to 'please contact Microsoft Product Support Services to report this error.' requested in this journal

  Log name: Application
  Source: Microsoft-Windows-EventSystem
  Date: 2011-08-20 15:23:12
  Event ID: 4609
  Task category: event system
  Level: error
  Keywords: Classic
  User: n/a
  Computer: Diane
  Description:

  Internal system of events from COM + has detected what a bad code back during his treatment.  HRESULT was 80070437 line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp.  Contact the Services de Support technique Microsoft to report this error.
  The event XML:

  
   
     
      4609
      0
      2
      16
      0
      0 x 80000000000000
     
      36861
     
     
      Application
      Diane
     
   
   
      d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp
      45
      80070437
   
  

  -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  Log name: System
  Source: Service Control Manager
  Date: 2011-08-20 16:51:03
  Event ID: 7000
  Task category: no
  Level: error
  Keywords: Classic
  User: n/a
  Computer: Diane
  Description:
  COM event system service + could not start due to the following error:
  The account specified for this service is different from the account specified for other services running in the same process.
  The event XML:
  
   
     
      7000
      0
      2
      0
      0
      0 x 80000000000000
     
      390554
     
     
      System
      Diane
     
   
   
      System event COM +.
      % 1079
   
  

  ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

  Log name: Application
  Source: Microsoft-Windows-CertificateServicesClient-registration auto
  Date: 2011-08-20 01:24:41
  Event ID: 64
  Task category: no
  Level: WARNING
  Keywords: Classic
  User: n/a
  Computer: Diane
  Description:
  Certificate for the local system with footprint 4 7 54 42 2 a 43 1 a 20 36 77 0e b2 fa 58 58 44 cd fb db is about to expire or already expired.
  The event XML:
  
   
     
      64
      0
      3
      0
      0
      0 x 80000000000000
     
      36700
     
     
      Application
      Diane
     
   
   
      local system
      7 4 c a 54, 42, 2, 1 has 43 20 36 77 0e b2 fa 58 fb 58 44 cd db
   
  

  ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
  Log name: System
  Source: Microsoft-Windows-DistributedCOM
  Date: 2011-08-20 15:23:12
  Event ID: 10005
  Task category: no
  Level: error
  Keywords: Classic
  User: n/a
  Computer: Diane
  Description:
  DCOM got error "1079" attempting to start the service EventSystem with arguments "" to start the server:
  {1BE1F766-5536-11D1-B726-00C04FB926AF}
  The event XML:
  
   
     
      10005
      0
      2
      0
      0
      0 x 80000000000000
     
      390544
     
     
      System
      Diane
     
   
   
      1079
      EventSystem
     
     
      {1BE1F766-5536-11D1-B726-00C04FB926AF}
   
  

  Keep aside the papers, there are real problems with your computer?

  If so, can you describe the same thing in short?

  "Please contact Support Services Microsoft support to report this error." is a robotic message and generic. Nothing spectacular as such.

  In the meantime, scanner SFC on your computer:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833