10 items close at panorama and Support technique Adobe?

I recently installed PSE10.  I've updated because my old computer broke, I went to Win7 with 64-bit and done an upgrade of several programs.  I noticed that when I try to make a panorama in 10 I get an error message "Adobe Photoshop Elements 10 has stopped working".  What happens if I have photos in 10 waiitng to become a panorama or I just creates a new anything loaded into 10.  I can open other types of Photomerge as "Groupshot" but not panorama.  Any ideas would be appreciated.  TIA

This is my first "serious" problem with Adobe.  I looked around, the site of a way to submit a question to technical support... Is it possible to submit a question to Support Adobe technique for free? or is it just bought time (i.e., they offer free technical support.)  Once again, appreciate the input.

Thank you

There is a number that is technical support.

You can get technical support from an online chat session.

As usual, you take your chances with how 'technical' support will be...

Added:

Research of the forums for "panorama", revealed a problem with Lightroom and Bridge which was resolved by resetting the preferences:

Hold down the keys Ctrl + Alt + Shift at the launch of the PES and answer 'Yes' to the re-construction of preferences.

May be worth a try.

Ken

Post edited by: photodrawken to add the suggestion

Tags: Photoshop

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