G85 - missing colors

My G85 printer prints all colors.  I replaced the cartridge color (twice).  I cleaned the cartridges and the contacts of the cartridge.  I suspect some of the jets are clogged, but I have no idea how to do to correct this.  Any ideas on the problem or the solution?

What colors are missing?  If #78 cartridges were stored during the year, they may lose one or more colors (usually of first yellow and cyan).  Check the date of "Install by" on the package, if it is years beyond the install by date, this is probably the issue.  If you have the package is no longer, then check the date end of warranty (two years from the manufacturing date) as shown here.  You can check that the cartridge is the issue gently dabbing it on a damp cloth.  A good cartridge will have a task of cyan, magenta and yellow stripes.  Will probably be missing yellow cartridge, and cyan.

A new cartridge should solve your problem.

Tags: HP Printers

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