GADMEI USB TV Tuner card does not work on the new Windows 7 computer

Original title: usb tv card is not supported in windows 7 x 64

Hello

I have new office... everything works fine, the problem is with my tv usb card.

I tried gadmei model utv882e and utv332e... no one works with my office... but in my laptop with the same version of windows, two tv cards works very well.

I have no other problems in my pc or tv... cards all drivers are up to date.

Here is my desktop specs:

model of motherboard is asus b85m-k

Hello Faysal,

Thank you for visiting Microsoft Community.

As described in the question, I understand that your two cards of Gadmei USB TV Tuner does not work on your Windows 7 desktop. The same card works fine on another computer in Windows 7 with the same configuration.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. What happens when you plug-in card TV Tuner? Your computer will detect the device? Do you have a code or a message when it fails to connect?
  2. Did you check connecting them via a different USB port?

There may be a possibility that drivers for Gadmei TV sticks are not correctly installed on the computer. We will try these methods below and check if that helps.

Method 1:

First of all, I suggest you to run the following Microsoft Fixit to get the problem diagnosed and fixed automatically.

Hardware devices do not work or are not detected in Windows

http://Support2.Microsoft.com/mats/hardware_device_problems?WA=wsignin1.0

Method 2:

If the fixit above does not resolve the problem, I suggest to download the best compatible driver on the device manufacturer (Gadmei) site or contact Gadmei to get the best driver for your computer and install it.

You can also read the article below to help update the device driver.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

I hope this helps. Please let us know the results. Do not hesitate to write back for any further assistance with Windows, we will be happy to help you.

Tags: Windows

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