Games crashing...

Hello

I hope you do well

my little brother just spent all his money to purchase game Eid "which actually had good reviews" and turns out they were all crashing the second he's trying to play!

so is it possible to have our money back guarantee, it's really unfair for him and it is really disappointing

I can get my money once, but only for a game so I don't know if this can be done for several games

Thank you

Best regards

-Hiba

For refunds and billing issues, you will need to contact the Apple support directly.

https://www.Apple.com/EMEA/support/iTunes/contact.html

You you should also try some basic troubleshooting steps, in the case that the problem is with the device, rather than the games.

To Reset: press and hold the Home and Power buttons until you see the Apple logo (10 to 20 seconds).

If this does not help, you may need to restore your iPhone.

https://support.Apple.com/en-us/HT204184

If your backup in iTunes, make sure that it is an encrypted backup.

Tags: iTunes

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