GE force 314.22 video driver with the new office issue

I bought my desire Phoenix h9-1340 t nine at HP in January.  A month and a half ago, I've updated the video driver from Nvidia Web site and the video card no longer works correctly.  I contacted the technical support.  They had me turn off all my Windows drivers and had run me the computer in selective startup.  The video card, then worked, and they said that the problem has been resolved.  I told them that this doesn't seem to be a solution for me, so they sent me a new video card.  That has not fixed the problem.  I was told to return the pc to HP for a repair.  I just returned it today and I saw that the only thing they did was to replace the video card again.  I contacted HP and they said that the problem was with Nvidia driver and told me to only update the video driver through HP.  I recorded with Nvidia and posted my problem.  The reaction was unanimous and the issue lied with the configuration with my computer not driver Nvidia.  Could someone please help me with this problem?

Hello new pinktoe.

If using Selective startup allowed pilots to work properly then there must be something in this list cause you problems.  You need to determine what exactly is causing the problem.  I would suggest trying the following.

  1. Press Windows + X key combination.
  2. Select 'run '.
  3. Type "msconfig" and press ENTER.
  4. Start without services or startup items using Selective startup.  However, only select one.
  5. Save the changes and reboot the laptop.
  6. If the problem persists, return to msconfig and reactivate the disabled item.  Disable the other element, save your changes and restart again to verify that the question doesn't disappear indeed with this option.

If the problem disappears when disable services that you will want to try the following.

  1. Select the Services tab.
  2. Check the box "hide all Microsoft services" at the bottom left.
  3. Disable all services.
  4. Re-enable the first services of 5-10, save the changes and restart the computer.
  5. If the problem returns then you know that this is one of these services and you can always disable the services activated until you find the culprit.
  6. Repeat if necessary until the offender is found.
  7. Display the result.

If the problem disappears to disable startup items, you will need to repeat the same process.

Once you determine what item (s) is causing the issue make sure to display the result.

Nice day!

Tags: HP Desktops

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    4. Windows prompts you to confirm the removal of the device. Click OK to remove the driver.
    5. Once the uninstall is complete, restart your computer as soon as possible.

    Once the above steps are done, click here to download the full software features for your printer and follow the Setup process to start to use your printer again.

    I would like to know if these measures worked for you.  If they did, it's great!  Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
    Good luck.

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