get stuck when you try to run an installer built in!

Hello, all!  I'm new to the forum.  I worked on and off LabVIEW Development.  One of my projects, it must be that I am building a VI to download information from a PLC.  The information is laid out in an excel file, where a macro is ran by program to convert the news for a more user-friendly look and playback.

This is my first, an installer of construction so I thought to test.  When I packed the VI into an executable and a Setup program, it was all smooth sailing.  However, when I tested the installation program on several computers (with no LV or LV - RTE), few took 5 to 10 minutes to complete the installation.  Others are stuck initially in the installation process... generally when the process is to install 'Microsoft Run Time Engine.  On a computer, the installation process was canceled and restarted several times without success.  Then, the next morning (after a reboot), the installation worked without problem.  On another computer, I did the whole 'install-cancel-restart install' process.  After three times I checked the Manager task and noticed it was also a lot of files msiexec.exe continues even after that facility had been cancelled and the interface of the closed facility.  I ended up all msiexec.exe, ran again the installation process, and it went smoothly from 0 to 100%.

Although it's great that I had the installer through smoothly after completing the msiexec process, it cannot do as the solution to an installation complete.

Has anyone ever run into this issue?  Computers, on which I have tested are all connected to the company network, but the files are installed in C:\Program Files.  I'll test the installation on personal laptops and computers to see if it is some kind of security problem Admin/Norton/as our IT has implemented.

Hi all

Thanks to those who responded to try and help me.  After a few weeks of investigation, I came to the following conclusion: the LV Installer built is suspended due to the msiexec Windows XP.  I found a few online solutions, one of them involving "restoration" the MSI installer (I don't remember the other...).  Due to the nature of the software that I build, users enter in their records is not a viable option.  Instead, the following roundabout will have to:

1 Win - XP user installs the software.

2. If installation of Win - XP user is suspended (see the attached picture where I hung on a PC Win - XP), they will have to open the Task Manager and "complete the process -" all processes msiexec.exe... after a few seconds, the installation prompts the user that a certain file failed to install and ask if they want to continue.  The user will click on continue and repeat if Setup hangs again.  This should be done until the installation is complete (that I had to do this three times repeatedly).  At the end (if I remember correctly), the installation prompts the user that the process has failed.

At this point, the installation closes. BUT all the necessary files seem to be there.  The software seems to work ok with several test is running - no problem.

As I am short on time and have to run out of the office... I just remembered that the alternative is to try to install on the administrator account.  Probably, the reason why the installer crashes is because the given user account has permissions to read/write appropriate in C:\Program Files.

Any thoughts are appreciated.  Thanks LV community - have a good weekend!

Tags: NI Software

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